Home > Store

Making Process Improvement Work: A Concise Action Guide for Software Managers and Practitioners

Register your product to gain access to bonus material or receive a coupon.

Making Process Improvement Work: A Concise Action Guide for Software Managers and Practitioners

eBook (Watermarked)

  • Your Price: $25.59
  • List Price: $31.99
  • Includes EPUB, MOBI, and PDF
  • About eBook Formats
  • This eBook includes the following formats, accessible from your Account page after purchase:

    ePub EPUB The open industry format known for its reflowable content and usability on supported mobile devices.

    MOBI MOBI The eBook format compatible with the Amazon Kindle and Amazon Kindle applications.

    Adobe Reader PDF The popular standard, used most often with the free Adobe® Reader® software.

    This eBook requires no passwords or activation to read. We customize your eBook by discreetly watermarking it with your name, making it uniquely yours.


  • Copyright 2002
  • Dimensions: 6-1/4" x 9-1/4"
  • Edition: 1st
  • eBook (Watermarked)
  • ISBN-10: 0-13-292955-4
  • ISBN-13: 978-0-13-292955-4

Software process improvement too often reflects a significant disconnect between theory and practice. This book bridges the gap—offering a straightforward, systematic approach to planning, implementing, and monitoring a process improvement program. Project managers will appreciate the book’s concise presentation style and will be able to apply its practical ideas immediately to real-life challenges.

With examples based on the authors’ own extensive experience, this book shows how to define goals that directly address the needs of your organization, use improvement models appropriately, and devise a pragmatic action plan. In addition, it reveals valuable strategies for deploying organizational change, and delineates essential metrics for tracking your progress. Appendices provide examples of an action plan, a risk management plan, and a mini-assessment process.

You will learn how to:

·  Scope and develop an improvement plan

·  Identify and prioritize risks and mitigate anticipated difficulties

·  Derive metrics that accurately measure progress toward business goals

·  Sell your improvement program in-house

·  Initially target practitioners and projects most-open to new approaches and techniques

·  Stay focused on goals and problems

·  Align the actions of managers and practitioners

·  Delay major policy documents and edicts until solutions have been practiced and tested

·  Use existing resources to speed deployment

·  Incorporate improvement models, such as SEI CMM® and CMMISM, into your improvement program

For those managers who are tired of chronic project difficulties, constant new improvement schemes, and a lack of real progress, this easily digestible volume provides the real-world wisdom you need to realize positive change in your organization.

Sample Content

Table of Contents

Foreword vii

Preface ix

Acknowledgments xv

Chapter 1: Developing a Plan 1

Scope the Improvement 4

Develop an Action Plan 23

Determine Risks and Plan to Mitigate 38

Summary 49

Chapter 2: Implementing the Plan 51

Sell Solutions Based on Needs 52

Work with the Willing and Needy First 57

Keep Focused on the Goals and Problems 71

Align the Behaviors of Managers and Practitioners 73

Summary 75

Chapter 3: Checking Progress 77

Are We Making Progress on the Goals? 78

Are We Making Progress on Our Improvement Plan? 87

Are We Making Progress on the Improvement Framework? 88

What Lessons Have We Learned So Far? 101

Summary 113

Conclusion 115

Appendix A: Mapping Goals and Problems to CMM 117

Appendix B: Mapping Goals and Problems to CMM and CMMI 125

Appendix C: Action Plan Example 133

Appendix D: Risk Management Example 139

Appendix E: Mini-Assessment Process 145

References 157

Index 161


Submit Errata

More Information

Unlimited one-month access with your purchase
Free Safari Membership