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CSCMP Certification Collection

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  • Copyright 2014
  • Dimensions: 7" x 9-1/8"
  • Edition: 1st
  • eBook (Watermarked)
  • ISBN-10: 0-13-399348-5
  • ISBN-13: 978-0-13-399348-6

Complete best practices for running high-value supply chains and earning elite CSCMP certification… 8 authoritative books, in convenient e-format, at a great price!

8 authoritative books help you plan, manage, and optimize any supply chain -- and systematically prepare for CSCMP's industry-leading certification

Master crucial knowledge for earning industry-leading CSCMP Level One SCPro™certification: demonstrate your skills in planning and managing world-class supply chains! This unique 8 eBook package will be an indispensable resource for supply chain professionals and students in any organization or environment. It contains 7 complete books commissioned by Council of Supply Chain Management Professionals (CSCMP), the preeminent worldwide professional association dedicated to advancing and disseminating SCM research and knowledge. CSCMP's Definitive Guide to Integrated Supply Chain Management is your definitive reference to managing supply chains that improve customer service, reduce costs, and enhance business performance. Clearly and concisely, it introduces modern best practices for organizations of all sizes, types, and industries. Next, this package contains six eBooks fully addressing core areas of CSCMP Level One SCPro™ certification: manufacturing/service operations; warehousing; supply management/procurement; transportation; order fulfillment/customer service, and inventory management. All six offer focused coverage of essential technical and behavioral skills, addressing principles, elements, strategies, tactics, processes, business interactions/linkages, technologies, planning, management, measurement, global operations, and more. The Definitive Guide to Manufacturing and Service Operations introduces complete best practices for planning, organizing, and managing the production of products and services. Itintroduces key terminology, roles, and goals; techniques for planning and scheduling facilities, material, and labor; continuous process and quality improvement methods; sustainability; MRP II, DRP, and other technologies; and more. Next, The Definitive Guide to Warehousing helps you optimize all facets of warehousing, step by step. It explains each warehousing option, storage and handling operations, strategic planning, and the effects of warehousing decisions on total logistics costs and customer service. It covers product and materials handling, labor management, warehouse support, extended value chain processes, facility ownership, planning, strategy decisions, warehouse management systems, Auto-ID, AGVs, and more. The Definitive Guide to Supply Management and Procurementhelps you drive sustainable competitive advantage via better supplier management and procurement. It covers transactional and long-term activities; category analysis, supplier selection, contract negotiation, relationship management, performance evaluation/management; sustainability; spend analysis, competitive bidding, eProcurement, eSourcing, auctions/reverse auctions, contract compliance, global sourcing, and more. The Definitive Guide to Transportation is today's most authoritative guide to world-class supply chain transportation. Its coverage includes: transportation modes, execution, and control; outsourcing, modal and carrier selection, and 3PLs; TMS technologies; ocean shipping, international air, customs, and regulation; and more. The Definitive Guide to Order Fulfillment and Customer Service covers all facets of building and operating world-class supply chain order fulfillment and customer service processes, from initial customer inquiry through post sales service and support. It introduces crucial concepts ranging from order cycles to available-to-promise, supply chain RFID to global order capture networks, guiding you in optimizing every customer contact you make. CSCMP's The Definitive Guide to Inventory Management addresses all the technical and behavioral skills needed for success in any inventory management role. It illuminates planning, organizing, controlling, directing, motivating and coordinating every activity required to efficiently control product flow. You'll find best-practice coverage for making long-term strategic decisions; mid-term tactical decisions; and short-term operational decisions. Topics discussed range from VMI and inventory reduction to new challenges in global inventory management. Finally, in Demand and Supply Integration: The Key to World-Class Demand Forecasting, Mark A. Moon helps you effectively integrate demand forecasting within a comprehensive, world-class Demand and Supply Integration (DSI) process. Moon shows how to approach demand forecasting as a management process; choose and apply the best qualitative and quantitative techniques; and create demand forecasts that are far more accurate and useful. If you're tasked with driving more value from your supply chain, this collection offers you extraordinary resources -- and unsurpassed opportunities.

From world-renowned supply chain experts Brian J. Gibson, Joe B. Hanna, C. Clifford Defee, Haozhe Chen, Nada Sanders, Scott B. Keller, Brian C. Keller, Wendy L. Tate, Thomas J. Goldsby, Deepak Iyengar, Shashank Rao, Stanley E. Fawcett, Amydee M. Fawcett, Matthew A. Waller, Terry L. Esper and Mark A. Moon

Sample Content

Table of Contents

The Definitive Guide to Integrated Supply Chain Management: Optimize the Interaction between Supply Chain Processes, Tools, and Technologies

Foreword xi
Chapter 1: Defining the Supply Chain 1
Chapter 2: Supply Chain Structure, Processes, and Trade-Offs 29
Chapter 3: Key Strategic Principles 71
Chapter 4: Supply Chain Information and Technology 111
Chapter 5: Managing the Global Chain 147
Chapter 6: World Class Supply Chain Performance 177
Chapter 7: The Supply Chain of the Future 205
Index 221

The Definitive Guide to Inventory Management: Principles and Strategies for the Efficient Flow of Inventory across the Supply Chain

Chapter 1: Introduction to Inventory 1
Chapter 2: Inventory Management Fundamentals 9
Chapter 3: Inventory Control 31
Chapter 4: The Link Between Inventory Management and Forecasting 69
Chapter 5: Discrete Event Simulation of Inventory Processes 111
Chapter 6: Additional Inventory Management Processes and Concepts 129
Chapter 7: Managing Supply Chain Inventory Flows 155
Chapter 8: Inventory Performance Measurement 175
Index 189

The Definitive Guide to Warehousing: Managing the Storage and Handling of Materials and Products in the Supply Chain

Chapter 1: Warehousing’s Role in the Supply Chain 1
Chapter 2: Distribution Center Concept 15
Chapter 3: General Warehousing and Distribution Center Strategies 21
Chapter 4: Design and Layout 45
Chapter 5: Personnel 57
Chapter 6: Warehouse Negotiations, Agreements, and Contracts 79
Chapter 7: Warehouse Management 87
Chapter 8: Warehouse Performance 99
Chapter 9: The Role of Industrial Product Packaging 111
Chapter 10: Warehousing and Transportation Interface 121
Chapter 11: The Importance of Managing Inventory 145
Chapter 12: Selecting Warehouse Locations 161
Chapter 13: Safety and Security 173
Chapter 14: Equipment and Information Technology 195
Chapter 15: Unique Functioning and Unique Materials Warehousing 221
Glossary of Key Terms and Definitions 231
Index 257

The Definitive Guide to Supply Management and Procurement: Principles and Strategies for Establishing Efficient, Effective, and Sustainable Supply Management Operations

Chapter 1: The Essential Concepts of Purchasing and Supply Management 1
Chapter 2: Key Elements and Processes in Managing Supply Operations and How They Interact 29
Chapter 3: Principles and Strategies for Establishing Efficient, Effective, and Sustainable Supply Management Operations 57
Chapter 4: The Critical Role of Technology in Managing Supply Operations and Product Flows 85
Chapter 5: Define the Requirements and Challenges of Sourcing on a Global Basis 103
Chapter 6: Assessing the Internal and External Performance of Supply Management Operations 125
Chapter 7: Conclusions and Trends in Supply Management 143
Index 151

The Definitive Guide to Transportation: Principles, Strategies, and Decisions for the Effective Flow of Goods and Services

Chapter 1 Transportation in Business and the Economy 3
Chapter 2 A Survey of Transportation Modes 15
Chapter 3 The Economics of Transportation 47
Chapter 4 The Transportation Services Market 63
Chapter 5 An Overview of Transportation Management 79
Chapter 6 Transportation Technologies 111
Chapter 7 Transportation’s Role in Logistics and Supply Chain Strategy 143
Chapter 8 Transportation and Global Supply Chains 157
Chapter 9 Transportation and Sustainability 189
Chapter 10 The Future of Transportation 207
Index 225

The Definitive Guide to Order Fulfillment and Customer Service: Principles and Strategies for Planning, Organizing, and Managing Fulfillment and Service Operations

Chapter 1 Meeting Customers’ Real Needs: The Nature of Service System Design 1
Chapter 2 Fulfilling Orders: The Nature of Modern Order Cycle Management 35
Chapter 3 Developing a Winning Customer Fulfillment Strategy 63
Chapter 4 Configuring the Network for Successful Fulfillment 95
Chapter 5 Implementing an Enabling Technology Strategy 131
Chapter 6 Assessing Performance for Success and Improvement 171
Index 207

The Definitive Guide to Manufacturing and Service Operations: Master the Strategies and Tactics for Planning, Organizing, and Managing How Products and Services Are Produced

Preface xiv
Chapter 1: Operations Management Defined 1
Chapter 2: Key Elements and Processes 29
Chapter 3: Understanding Operations Strategies 57
Chapter 4: Role of Technology in Managing Operations 83
Chapter 5: Understanding the Role of Global Operations in the Modern Marketplace 109
Chapter 6: Metrics and Frameworks for Assessing Performance 135
Index 161

Demand and Supply Integration: The Key to World-Class Demand Forecasting

Preface xxi
Chapter 1 Demand/Supply Integration 1
Chapter 2 Demand Forecasting as a Management Process 31
Chapter 3 Quantitative Forecasting Techniques 59
Chapter 4 Qualitative Forecasting Techniques 93
Chapter 5 Incorporating Market Intelligence into the Forecast 119
Chapter 6 Performance Measurement 139
Chapter 7 World-Class Demand Forecasting 171
Chapter 8 Bringing It Back to Demand/Supply Integration: Managing the Demand Review 219
Index 237


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