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Learn and practice the powerful skills of good communication to get the very best from relationships both at work and home.
Clever tips, techniques, practical pointers and real life examples will help you boost and polish your communication skills as you learn the best ways to say what you mean to get what you want.
What is communication? Knowing your communication style
Active listening and skilful questioning
Reading between the lines; feelings, emotions and attitudes
What to say, how to say it.
Put it in writing
Putting it into practice