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Sustainability in Supply Chain Management Casebook: Applications in SCM

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Sustainability in Supply Chain Management Casebook: Applications in SCM

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  • Copyright 2014
  • Dimensions: 6" x 9"
  • Edition: 1st
  • eBook (Watermarked)
  • ISBN-10: 0-13-336720-7
  • ISBN-13: 978-0-13-336720-1

This reference is a comprehensive collection of original case studies on building sustainability into the supply chain. An ideal resource for graduate-level and executive courses in sustainability, operations management, and supply chain/logistics, The Sustainability in Supply Chain Management Casebook covers a wide spectrum of social, economic and environmental issues; as well as new areas such as reverse logistics and closed-loop supply chains. Steven Leon covers these and other specific topics: strategy, implementation, decision making, transportation, supplier relationships, collaboration, lean and continuous improvement, finance and economics, worker safety and rights, procurement, production, delivery, packaging, logistics, and global supply chains. He frames these case studies with authoritative introductory material, and offers corresponding teaching notes and Q and A sections that make this an even more useful instructional resource.

Sample Content

Table of Contents

Part 1 Disaster Response: Social and Financial

Impacts    1

Chapter 1 The Armenia Earthquake: Grinding Out an Effective Disaster Response in Colombia’s Coffee Region

Alfonso Pedraza Martinez, INSEAD; Catalina Estrada Mejia,

UniAndes School of Management; Orla Stapleton INSEAD;

Luk Van Wassenhove, INSEAD    3

Introduction     4

The Earthquake    4

The Relief Chain    6

Planning and Preparedness    6

Assessment    8

Resource Mobilisation    9

Financial    9

Human Resources    9

Organisational Set-up   10

Procurement and Donations    12

Transportation    13

Tracking and Tracing    15

Stock Asset Management    15

Extended Relief to Beneficiaries    17

Monitoring, Evaluation and Reporting    18

Coordination and Collaboration    19

Conclusion    21

Appendix 1    22

Glossary of Organisations     22

Chapter 2 Resilient Response and Recovery at Western Digital: After the Thai Flood

Joe Bunya, Western Digital; Christopher Tang,

UCLA    27

Thailand Floods in 2011    30

Western Digital in Thailand    31

Before the Flood–Identifying, Assessing, and

Mitigating Risks    33

During the Flood–Resilient Response    34

After the Flood–Speedy Recovery    37

The Sun Shines Again    38

Chapter 3 Global Effect of a Natural Disaster on a Lean Supply Network

Mark Dolsen, Wayne State University and Tokai Rika Group

North America-Quality Safety Systems Company (TRQSS),

Dr. Ratna Babu Chinnam and Dr. Kenneth Chelst, Wayne

State University    43

Breaking News–Friday, March 11, 2011    43

Background of TRQSS, Inc.    46

Assessment of the Supply Base    48

Trouble from the Other End of the Chain    49

Preserving the Culture in a Downturn    52

What’s Next?    55

Chapter 4 Honda Automobile (Thailand) and Its Supply Chain Disruption

Kraiwinee Bunyaratavej, Wesley College    63

Honda Automobile (Thailand) History    63

The Big Flood    64

Financial Impact    66

Other Plants    69

Part 2 Organizational Change, Environmental

Sustainability, and Financial Analysis   71

Chapter 5 Going Green: The Pfizer Freiburg Energy Initiative (A)

Sam Aflaki and Paul Kleindorfer, INSEAD     73

Pfizer and the Pharmaceutical Industry    74

Becker’s Portfolio: The Freiburg Energy Master Plan    77

The Wood-Pellet Boiler Project    82

Role of the Portfolio of Projects within Pfizer’s

Sustainability Agenda    86

The Decision    88

Appendix 1    89

Kyoto Protocol, CO2 and Emissions Trading    89

Chapter 6 Sandvik Coromant Recycling Concept

Gal Raz and Michel Schlosser, University of Virginia    97

Industry Overview    98

Tungsten and Cobalt    100

Company Overview    101

Sandvik Tooling’s Supply Chain    103

Manufacturing    103

Logistics    103

R&D and New Product Development    103

Multibranding    104

Cooperation with Customers   104

Quality    105

Organization and Culture    105

Organization    105

Culture    105

The CRC at Sandvik Tooling    106

Cemented Carbide Recycling    106

History    107

The Reverse Supply Chain    108

In-house or Outsource?    109

Environmental Impact    110

Pricing of Scrap    110

Local Sales Organizations: The U.S. Example    110

Chapter 7 HeidelbergCement: Technology Choice Under Carbon Regulation

David Drake, Paul Kleindorfer, and Luk Van Wassenhove,

INSEAD    123

History, Growth and Landscape    125

The History of HeidelbergCement    126

The Competitive Landscape    128

The Emergence of a Carbon Economy    129

From Kyoto to Carbon Credits    129

The European Union Emissions Trading Scheme    131

Emissions Regulation in European Cement    133

Cement Operations and Carbon Impacts    136

Kiln Operations    136

Fossil, Alternative and Biomass Fuels    137

Cement Blending and Clinker Substitution    140

On the Horizon–Carbon Capture and Storage    142

The Benelux Cluster    144

A Question of Impact and Survival    146

Chapter 8 Electronic Waste: What to Do with It?

Steven Leon, University of Central Florida   161

A Day at the Office    161

Technology Changes   162

Repercussions of Changing Demand

for CRTs    163

Industry Responsibility    164

Government Intervention    165

Supplier Oversight    167

Good News    169

Part 3 Sustainability Throughout the Supply Chain    171

Chapter 9 Better Tomorrow at Sodexo North America

Jan Bell, S. Sinan Erzurumlu, Holly Fowler,

Babson College    173

Introduction    173

Sodexo: Corporate Overview    175

Supply Management Group    177

The Better Tomorrow Plan    179

Sustainability Strategy and Priorities at Sodexo

North America    180

“We Do” Protect the Environment

at NORAM    183

Energy and Emissions    184

Water and Effluents    186

Local, Seasonal, or Sustainably Grown or

Raised Products    187

Sustainable Fish and Seafood    188

Moving Forward    190

Chapter 10 GroBaby Foods: Green Sourcing

Sheneeta W. White, University of St. Thomas    197

Introduction    197

Company Background    198

Competitive Pressures    199

Infant Purée Production    200

The Supply Chain    200

The Sourcing Strategy    201

Developing a Green Sourcing Strategy    203

The Challenge    204

Discussion Questions    205

Chapter 11 Reducing Pollution Through Green Logistics

Tom McNamara, ESC Rennes School of Business and

Erika Marsillac, Old Dominion University     209

Sources    213

Part 4 Social Sustainability Through Innovation    215

Chapter 12 Bosch: Creating Innovations Through Active Collaborations

Marina Mattera, Universidad Europea de Madrid    217

The Base of the Pyramid (BoP)    217

Open Innovation    220

Open Innovation: Robert Bosch GmbH    222

Continued Financial Success    222

Business Sectors    224

Automotive Industry    224

Industrial Technology    225

Consumer Goods and Power Tools    225

Social Responsibility    226

Innovation Production: R & D and Operations    227

Bosch’s R & D Infrastructure    228

How to Proceed When Conducting R & D and

Operations    229

Collaborations    231

Innovation Production: Processes and Products    233

Processes and Procedures    233

Products    235

Conclusion    239

Questions    240

References    241

Chapter 13 Max Foundation (A): Saving Children’s Lives Through Business Model Innovation

Martijn Thierry, Strategy Consultant and Luk Van

Wassenhove, INSEAD     243

I. Creating Something Positive Out of a Tragedy    244

II. The Vision and the Search    245

III. Building the Base in the Netherlands    247

IV. The First Steps in Bangladesh: Learning While Doing    248

V. Challenges at Home    251

VI. Increasing Presence in Bangladesh    253

VII. Envisioning the Next Step    255

Max Foundation: Saving Children’s Lives

Through Business Model Innovation (A) and (B)    257

Appendix 1    264

Pictures of Joke and Steven in Bangladesh   264

Appendix 2    266

Additional Information on the Implementation

Partners in Bangladesh    266

Overview     .266

Some Partner Specific Information    267

Chapter 14 Max Foundation (B): What Is the Best Route Forward?

Martijn Thierry, Strategy Consultant and Luk Van

Wassenhove, INSEAD    269

I. Finding Partners for Growth    270

II. Measuring and Analysing Impact for Better Performance    271

III. Developing One Marketing Strategy for a Specific Donor Segment    273

Chapter 15 NH: Innovation and Knowledge Production Through Active Stakeholder Management

Marina Mattera, Universidad Europea de Madrid    275

Creation of Innovations    275

Knowledge Production and Diffusion

Life Cycle    277

Tourism Industry    279

NH Hoteles History Overview    281

Corporate Profile: Mission, Vision, and Values    283

Knowledge Life Cycle at NH    284

Business Process Environment    288

Questions   295

References   296

Index    299


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