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The Executive’s Strategic Guide to Driving Maximum Business Value from Cloud Services
Cloud services represent a fundamental shift in how individuals, enterprises, and governments conduct business, interact, and use technology. If used effectively, they can increase business agility and focus, simplify capacity planning, and strengthen cost control. Unsurprisingly, however, the cloud also presents risks. In this concise, executive level book, leading experts Archie Reed and Stephen G. Bennett share the insights and guidance decision-makers need to drive maximum value from cloud services--and avoid the pitfalls.
The authors explain what cloud computing is, how it works, who provides cloud services, and how companies are using them. Next, they walk through the entire cloud lifecycle, offering expert guidance on planning, governance, compliance, security, operations, administration, management, and more. You’ll learn how to:
· Assess the opportunities, benefits, and risks of cloud services in your environment
· Use the cloud to improve processes, accelerate system/product delivery, or create entirely new products and businesses
· Approach the cloud strategically (and learn why you should)
· Understand cloud infrastructure, operations, and standards from the decision-maker’s point of view
· Build on existing solution architecture, design practices, and SOA investments
· Ensure appropriate control, monitoring, compliance, and security
· Use IT process standardization to simplify cloud services management
· Define a flexible roadmap that enables multiple projects to move forward in parallel, and can change as the marketplace evolves
Cover illustration by RapidEye /iStockphoto.com
Introduction to Cloud Computing
Download the sample pages (includes Chapter 1)
Part I: Shift Happens!
The Cloud Services Market
Cloud Services Benefits
Benefits of Cloud Services
Summary of Benefits
What Is Cloud?
The NIST Essential Characteristics of Cloud Computing
The NIST Service Models of Cloud Computing
The NIST Deployment Models of Cloud Computing
What Can Cloud Do for Me?
2 Evolution or Revolution?
Benefits Versus Risks
3 Reflections on the Shift
Part II: The Cloud Service Alphabet Soup
4 Introduction to Cloud Services
Cloud Usage Models
Cloud Architecture: High Level
Public Cloud Architectures
Private and Hybrid Cloud Architectures
Cloud Architecture in Depth
Software as a Service
Platform as a Service
Infrastructure as a Service
Cloud Architecture Conclusions
5 State of the Industry
Cloud Services Create New Markets and New Threats
Assurance in the Cloud
6 Reflections on Cloud Services
Part III: Life in the Cloud–Planning and Managing the Cloud
7 Introduction to Cloud Planning
Solution Architecture and Design
Data and Application Interoperability
Data in the Cloud
Recovering Data from the Cloud
Managing Workloads in the Cloud
Governance and Management
8 Cloud Governance, Risk, and Compliance
Cloud GRC Model
Cloud Service Portfolio Governance
Cloud Service Consumer/Producer Governance
Cloud Asset Vitality
Cloud Organization Governance
GRC Is a Process, Not a Project!
9 Cloud Business Risk and Security
Risks Associated with Cloud Services
Where Do I Start?
The Cloud Security Alliance
Framing the Security Discussion
Risk and Trust
Data Use and Classification
Audits, Logs, eDiscovery, and Digital Forensics
Identity and Privacy Management
Identity Management in the Cloud
10 Cloud Operations, Administration, and Management
Standardized Processes and Tools
Operating Cloud Services
Cloud Service Management
Metering and Billing
Cloud Service Provider Management
11 Reflections on Life in the Cloud
Part IV: GPS to the Cloud…Where to Now?
12 Creating a Successful Cloud Roadmap
Crossing Your Chasms
Risk Realization Chasm
Wider Acceptance Chasm
Best Practices Chasm
Business Case Chasm
Avoiding the Inevitable Chasm
Planning Your Journey
Communications, Networking, and the Interconnectedness of All Things
The Rise of the Broker
The Rise of Community Clouds
Rapidly Changing Billing Models
Silver Clouds, Dark Linings