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Set Yourself Up for Success (Collection)

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Set Yourself Up for Success (Collection)

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Description

  • Copyright 2011
  • Edition: 1st
  • eBook (Watermarked)
  • ISBN-10: 0-13-359715-6
  • ISBN-13: 978-0-13-359715-8

Once, there was a remarkable person who led with love. Her company succeeded where its competitors struggled. Its customers were loyal, its employees loved to work there, and it was profitable year after year, for decades. This loving leader began her career as an executive secretary, yet the company's founder chose her to succeed him as president. When asked why, he said, "Because she knows how to love people to success." She is Colleen Barrett, President Emeritus of Southwest Airlines. Lead with LUV is an extraordinary, wide-ranging conversation between Barrett and the legendary Ken Blanchard, author of The One Minute Manager. Drawing on personal experience, Barrett and Blanchard reveal why leading with love is the most powerful way to lead and how it can help you achieve truly amazing levels of performance.

In Helping People Win at Work, WD-40 Company President/CEO Garry Ridge reveals how his company has used Blanchard's techniques to "Partner for Performance" with every employee, and achieve unprecedented levels of employee engagement and commitment. Ridge introduces WD-40's performance review system, explaining its goals, its features, and the cultural changes it required. Next, Ridge shares his "leadership point of view": what he expects of people, what they can expect of him, and where his beliefs about leadership and motivation came from. Finally, in Part IV, Ken Blanchard explains why WD-40's Partnering for Performance program works so well and how it can work for you, too. This book isn't about cheerleading: it's about transforming performance review one step at a time and reaping record-breaking results!

Sample Content

Table of Contents

Lead With LUV

Foreword     xi

What Is Leadership?     2

Celebrating Successes     7

Having Mentors     13

Servant Leadership is Love in Action     21

Understanding Servant Leadership     25

The Triple Bottom Line     28

Making Unions Your Business Partners     58

Citizen of Choice     60

A Compelling Vision     62

What Makes Servant Leadership Work?     94

Defining Love     104

Maintaining a Strong Culture     125

Differences Between Self-Serving and Servant Leaders     131

Final Words     134

Epilogue     144

Endnotes     146

LUV Notes     151

About the Leading at a Higher Level Series     154

About the Authors     157


Helping People Win At Work

Introduction  1

Chapter 1        Don’t Mark My Paper, Help Me Get an A  17

Chapter 2        Building the Right Culture  43

Chapter 3        My Leadership Point of View  67

Chapter 4        The Simple Truths About Helping People Win at Work  89

Epilogue  155

Appendix A      The WD-40 Company Goal Review Form  159

About the Authors  171

Services Available  175

Index  179

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