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Mastering Project Time Management, Cost Control, and Quality Management: Proven Methods for Controlling the Three Elements that Define Project Deliverables

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Mastering Project Time Management, Cost Control, and Quality Management: Proven Methods for Controlling the Three Elements that Define Project Deliverables

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  • Copyright 2015
  • Dimensions: 6" x 9"
  • Edition: 1st
  • eBook (Watermarked)
  • ISBN-10: 0-13-384034-4
  • ISBN-13: 978-0-13-384034-6

Mastering Project Time Management, Cost Control, and Quality Management gives managers powerful insights and tools for addressing the "Triple Constraints" that define virtually every project: time, cost, and quality.

This book is part of a new series of seven cutting-edge project management guides for both working practitioners and students. Like all books in this series, it offers deep practical insight into the successful design, management, and control of complex modern projects. Using real case studies and proven applications, expert authors show how multiple functions and disciplines can and must be integrated to achieve a successful outcome.

Individually, these books focus on realistic, actionable solutions, not theory. Together, they provide comprehensive guidance for working project managers at all levels, including highly-complex enterprise environments. These books also provide indispensable knowledge for anyone pursuing PMI/PMBOK or PRINCE2 certification, or other accreditation in the field.

Sample Content

Table of Contents

Introduction     1
The Triple Constraint     2
Managing Change Requirements     4
Managing Time, Cost, and Quality     7
    Managing Project and Product Scope     7
    Time Management     8
    Cost Management     9
    Quality Management     9
What Does the Customer Really Want?     10

Part I:  Project Time Management     13
Chapter 1  Planning Schedule Management     15

1.1 Introduction     15
1.2 Tools for Schedule Management Planning     16
    Minimum Requirements     17
    Plan Structures     18
    Project Management Office (PMO)     23
1.3 Information Gathering for the Schedule Management Plan     24
    Project Charter     24
    Project Manager’s Experience     25
    Organizational Past Projects     26
    Subject Matter Experts     27
1.4 Schedule Management Plan Applications     28
    Tactical Tool for Project Managers     28
    Communications Tool for the Project Staff     29
    Strategic Tool for the Organization     30
1.5 Summary     31
1.6 Review Questions     33
1.7 Key Terms     34
1.8 PMBOK Connections (Fifth Edition)     35
1.9 Case Study (Use for Part I, Chapters 1–7)     35
    RE Construction—Custom Pebble Beach Home     35
1.10 Case Study Questions and Exercise     37
    Questions     37
    Exercise     38
Chapter 2  Project Activity Requirements     39
2.1 Introduction     39
2.2 Information-Gathering Guidelines     40
    What Information Is to Be Gathered?     41
    Who Is Gathering Information?     42
    Reliability of Information     44
    Information Accuracy     49
    Information Sources     50
2.3 Activity Information Based on Project Structure     51
    Linear (Traditional Sequential Process Development)     52
    Incremental (Traditional Progressive Stage Development)     53
    Iterative (Features Addition Development, Waterfall, Agile)     55
    Adaptive (Learn and Build Development, Agile)     58
    Extreme (Exploratory Development)     59
2.4 Define Activities     62
    Project Deliverable Decomposition     63
    Define Activity Requirements     65
    Work Breakdown Structure (WBS)     68
2.5 Summary     71
2.6 Review Questions     72
2.7 Key Terms     73
2.8 PMBOK Connections (Fifth Edition)     73
2.9 Case Study Questions and Exercises (Use Case Study from Chapter 1)     74
    Questions     74
    Exercises     74
Chapter 3  Project Activity Sequencing     75
3.1 Introduction     75
3.2 Work Activity Definition     77
    Conceptual Planning     77
    Project Development     80
    Testing and Validation     80
    Reactive and Proactive Response     82
    Customer/Project Team Evaluation     84
    Project Closure     85
3.3 Work Activity Dependencies     87
    Activity Information     88
    Dependency Determination     94
3.4 Work Activity Sequencing Tools     96
    Precedence Diagramming Method     97
3.5 Summary     108
3.6 Review Questions     109
3.7 Key Terms     110
3.8 PMBOK Connections (5th Ed.)     111
3.9 Case Study Questions and Exercises (Use Case Study from Chapter 1)     111
    Questions     111
    Exercises     111
Chapter 4  Resource Estimating     113
4.1 Introduction     113
4.2 Types of Resources     116
    Direct and Indirect Resources     117
    Project Resources     118
    Contracted Resources     121
4.3 Resource Requirements     122
    Organizational Resources     123
    Project Resources     124
4.4 Resource Estimating Methods     128
    Determinate Estimating     128
    Alternatives Analysis     129
    Delphi Method     129
    Published Data Estimating     129
    Resource Leveling     130
4.5 Resource Estimating by Project Structure     132
    Linear and Incremental     132
    Iterative and Adaptive     133
    Extreme     134
4.6 Summary     135
4.7 Review Questions     136
4.8 Key Terms     137
4.9 PMBOK Connections (5th Ed.)     137
4.10 Case Study Questions and Exercise (Use Case Study from Chapter 1)     138
    Questions     138
    Exercise     138
Chapter 5  Project Activity Duration Analysis     139
5.1 Introduction     139
5.2 Duration Estimating Methods     140
    Subject Matter Expert Estimating (Delphi)     140
    Analogous Estimating     142
    Parametric Estimating     143
    Three-Point Estimating     144
    Contingency Estimating (Reserve Analysis)     147
5.3 Summary     149
5.4 Review Questions     150
5.5 Key Terms     150
5.6 PMBOK Connections (Fifth Edition)     151
5.7 Case Study Questions and Exercise (Use Case Study from Chapter 1)     151
    Questions     151
    Exercise     151
Chapter 6  Develop the Project Schedule     153
6.1 Introduction     153
6.2 Information for Schedule Development     154
    Project Charter     155
    Project Deliverable Specifications     155
    Work Breakdown Structure     156
    Activity Information Checklist     156
    Project Scope Statement     157
    Organizational Influences     157
    Customer Scheduling Requirements     159
    External Factors     160
6.3 Schedule Structuring Techniques     161
    Activity Disposition     162
    Activity Hierarchy     163
    Critical Path Method     164
    Theory of Constraints     166
    Critical Chain Method     167
    Resource Loading     169
    Scenario Analysis     171
6.4 Schedule Documentation Tools     173
    Software Tools     173
    Schedule Management     175
    Schedule Communication     176
6.5 Summary     177
6.6 Review Questions     178
6.7 Key Terms     178
6.8 PMBOK Connections (5th Ed.)     179
6.9 Case Study Questions and Exercise (Use Case Study from Chapter 1)     179
    Questions     179
    Exercise     180
Chapter 7  Control Project Schedule     181
7.1 Introduction     181
7.2 Schedule Control Information     183
    Schedule Baseline     183
    Work Activity Monitoring     185
    Earned Value Analysis     187
    Milestone Analysis     192
7.3 Schedule Control Techniques     192
    Contingency Control     193
    Schedule Crashing     193
    Resource Contracts     194
    Change Control     195
    Verify Control     196
7.4 Summary     197
7.5 Review Questions     199
7.6 Key Terms     199
7.7 PMBOK Connections (5th Ed.)     200
7.8 Case Study Questions and Exercise (Use Case Study from Chapter 1)     200
    Questions     200
    Exercise     200

Part II:  Project Cost Management     201
Chapter 8  Plan Cost Management     203

8.1 Introduction     203
8.2 Information for Planning Costs     205
    Cost Definitions     205
    Project Charter     209
    Statement of Work     209
    Project Manager’s Experience     210
    Subject Matter Experts     210
    Project Structures     211
8.3 Develop the Cost Management Plan     211
    Components of the Plan     212
8.4 Cost Management Plan Applications     213
    Organizational Strategic Planning     214
    Tool for Manager’s Tactical Use     214
8.5 Summary     216
8.6 Review Questions     217
8.7 Key Terms     218
8.8 PMBOK Connections (5th Ed.)     218
8.9 Case Study (Use for Part II, Chapters 8–11)     218
    Mass Brothers Automotive—IT Infrastructure Upgrade     218
8.10 Case Study Questions and Exercises     220
    Questions     220
    Exercises     220
Chapter 9  Estimate Project Costs     221
9.1 Introduction     221
9.2 Project Cost Requirements     223
    Statement of Work     224
    Work Breakdown Structure     224
    Activity Information Checklist     225
    Scope Statement     226
9.3 Cost Estimating Tools     227
    Cost Management Plan     228
    Cost Constraints     232
    Analogous Cost Estimating     234
    Parametric Cost Estimating     234
    Rough Order-of-Magnitude Estimating     235
    Subject Matter Experts     236
    Three-Point Cost Estimating     236
    Top-Down and Bottom-Up Estimating     239
    Contingency Cost Estimating     240
9.4 Estimating Based on Project Structures     242
    Linear and Incremental     242
    Iterative and Adaptive     243
    Extreme     244
9.5 Summary     245
9.6 Review Questions     246
9.7 Key Terms     247
9.8 PMBOK Connections (5th Ed.)     247
9.9 Case Study Questions and Exercises (Use Case Study from Chapter 8)     248
    Questions     248
    Exercises     248
Chapter 10  Develop a Project Budget     249
10.1 Introduction     249
10.2 Purpose of a Project Budget     250
    Budget at Completion     251
    Project Budget Baseline     252
    Manage the Triple Constraint     252
    Communicate Project Status     254
    Organizational Planning     254
10.3 Budget Methods     255
    Cost Aggregation Method     256
    Time-Phased Method     256
    Top-Down Budgeting     257
    Analogous Budgeting     259
    Funding Limit Reconciliation     260
10.4 Summary     261
10.5 Review Questions     262
10.6 Key Terms     263
10.7 PMBOK Connections (5th Ed.)     263
10.8 Case Study Questions and Exercises (Use Case Study from Chapter 8)     264
    Questions     264
    Exercises     264
Chapter 11  Control Project Costs     265
11.1 Introduction     265
11.2 Cost Control Data     266
    Monitor Costs     267
    Cost Analysis Tools     269
11.3 Cost Control Techniques     272
    Integrated Change Control     272
    Contingency Control     273
    Contract Control     274
    Procurement Review and Approval     276
    Control Verification     276
11.4 Summary     277
11.5 Review Questions     279
11.6 Key Terms     280
11.7 PMBOK Connections (5th Ed.)     280
11.8 Case Study Questions and Exercises (Use Case Study from Chapter 8)     281
    Questions     281
    Exercises     281

Part III:  Project Quality Management     283
Chapter 12  Plan Quality Management     285

12.1 Introduction     285
12.2 Components of a Quality Management Plan     286
    Establish Quality Monitoring     287
    Determine Analysis Methodologies     288
    Establish Quality Metrics     288
    Plan Quality Assurance     289
    Determine Cost of Quality     289
    Integrate a Change Control Process     290
    Determine Quality Controls     290
12.3 Tools for Quality Management Planning     291
    Statistical Sampling     291
    Design of Experiments     292
    Benchmarking     292
    Subject Matter Expert Meetings     293
    Brainstorming     294
12.4 Summary     294
12.5 Review Questions     295
12.6 Key Terms     296
12.7 PMBOK Connections (5th Ed.)     296
12.8 Case Study (Use for Part III, Chapters 12–14)     297
    Lewton Telecom—Engineering Prototype Project     297
12.9 Case Study Questions and Exercises     298
    Questions     298
    Exercises     299
Chapter 13  Conduct Quality Assurance     301
13.1 Introduction     301
13.2 Project Quality Assurance Data     302
    Quality Management Plan     303
    Organizational Quality Standards     303
    Industry Quality Standards     305
    Customer Quality Standards     305
    Quality Metric     307
13.3 Quality Assurance Tools     307
    Quality Audits     308
    Process Analysis     308
13.4 Quality Assurance Results     312
    Continuous Improvement     313
    Process Capability     313
    Change Requests     313
13.5 Summary     314
13.6 Review Questions     315
13.7 Key Terms     316
13.8 PMBOK Connections (5th Ed.)     316
13.9 Case Study Questions and Exercises (Use Case Study from Chapter 12)     316
    Questions     316
    Exercises     317
Chapter 14  Control Project Quality     319
14.1 Introduction     319
14.2 Establish What to Control     320
    Statement of Work     321
    Customer Specifications     321
    Workmanship Performance Reports     322
    Organizational Requirements     323
    Project Risk Register     324
14.3 Quality Control Tools and Techniques     324
    Inspections     325
    Statistical Sampling     326
    Design Review     327
    Seven Basic Quality Tools     328
14.4 QC Results     334
    Quality Improvements     335
    Updates to Project Schedule and Budget     335
    Verification of Deliverable Quality     336
    Project Process Updates     336
    Organizational Process Updates     337
14.5 Summary     337
14.6 Review Questions     340
14.7 Key Terms     340
14.8 PMBOK Connections (5th Ed.)     341
14.9 Case Study Questions and Exercises (Use Case Study from Chapter 12)     341
    Questions     341
    Exercises     341
Appendix A  Change Control Process     343
Bibliography     347
Index     349

The definitive guide to managing the "triple constraint" of time, cost, and quality in any project


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