Keeping Conflict Constructive: And Unleashing the Power of Divergent Thinking
- By Michael A. Roberto
- Published Jul 29, 2010 by FT Press.
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Description
- Copyright 2011
- Edition: 1st
- eBook
- ISBN-10: 0-13-237170-7
- ISBN-13: 978-0-13-237170-4
This Element is an excerpt from Why Great Leaders Don't Take Yes for an Answer: Managing for Conflict and Consensus (ISBN: 9780137000630) by Michael A. Roberto. Available in print and digital formats.
Promoting constructive dialogue--and keeping it from degenerating into destructive, dysfunctional argument.
In many organizations, debates become dysfunctional before the leader recognizes the warning signs. Diagnosing these situations as they unfold represents a critical leadership capability. How does a leader discern whether a passionate debate among his advisers and subordinates stands on the verge of becoming dysfunctional? Imagine two scenarios....