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Inside Arthur Andersen: Shifting Values, Unexpected Consequences

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Inside Arthur Andersen: Shifting Values, Unexpected Consequences


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  • Copyright 2003
  • Dimensions: 6-1/4" x 9-1/8"
  • Pages: 208
  • Edition: 1st
  • Book
  • ISBN-10: 0-13-140896-8
  • ISBN-13: 978-0-13-140896-8

The authors of Arthur Andersen bring their unique insights to a close-range observation of Andersen's culture that has continued for more than 15 years. They set the stage by reviewing Andersen's unique history and role; its traditionally careful attention to "enculturing" new employees; and its social structure characterized by personal, "familial" relationships. Next, they narrate two decades of change at Andersen, showing how the firm's tightly integrated cultural system gradually began to devolve, rapidly coming apart in the wake of the 1990s new economy revolution. Organizational leaders can read this book as a profound cautionary tale; researchers and students of organizational culture can read it as one of the most extraordinary case studies ever presented. Includes a foreword by Dr. Leonard Sayles, Professor Emeritus, Columbia University Graduate School of Business.

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Growth Before the Storm

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Table of Contents


1. Beginning of the End.

All-Night Shredding. Growing Storm. Enron. Arthur Andersen. Andersen on Trial. In Search of an Explanation: Culture of Greed or Culture Change. References.

2. Honest Beginnings.

Founding Father, Founding Values. Think Straight, Talk Straight. Ensuring a Quality Workforce. The Andersen Partnership. The Making of a Myth. Arthur E Andersen's Legacies. References.

Growth before the Storm.

Growth. Leonard Paul Spacek. Expansion. Consulting. Balancing Flexibility with Control. References.

3. Losing Control.

Control by Division. Division Allegiance and Individual Success. Balancing Unity and Division. Outside Threat. Consulting to the Rescue. References.

4. Consulting Revolution.

Consulting Challenge. Shifting Values. Consulting Revolt--Consulting Coup. Conflict of Interest. References.

5. Sales Culture.

The Partner Purge of. Building a Power Base. Building External Power--Building Client Relationships. The Second Consulting Revolution. Shifting Values. References.

6. Mistakes in Judgment.

Conflicts of Interest and the SEC. Baptist Foundation of Arizona. Sunbeam Corporation. Waste Management, Inc. Risk Management. Errors in Judgment at Enron. Indictment and Trial. References.

7. Unraveling.

Other Side of the World--An “Inside” Perspective from Asia. Offices Began Slipping Away--An “Inside” Perspective from Europe. Unraveling--An “Inside” Perspective from the Midwestern U.S. Closing Up Shop. References.

8. Will Anything Really Change?

Regulating the Accounting Industry. Securities and Exchange Commission. Highlights of the Sarbanes-Oxley Corporate Reform Act of. Public Company Accounting Oversight Board. New Financial Accounting Standards Board Rules. Establishing the Public Company Accounting Oversight Board. Backsliding. References.

9. Conclusions: Andersen and Conflicts in the Public Accounting System.

The First Twists--Partner Independence. Another Turn--The Effects of Growth. Impact of Consulting Services. Andersen Adopts a Sales Culture. Culture Change. Wake-Up Call. References.



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