Home > Store

Enterprise Mobility Suite Managing BYOD and Company-Owned Devices

Register your product to gain access to bonus material or receive a coupon.

Enterprise Mobility Suite Managing BYOD and Company-Owned Devices

eBook (Watermarked)

  • Your Price: $15.99
  • List Price: $19.99
  • Includes EPUB and PDF
  • About eBook Formats
  • This eBook includes the following formats, accessible from your Account page after purchase:

    ePub EPUB The open industry format known for its reflowable content and usability on supported mobile devices.

    Adobe Reader PDF The popular standard, used most often with the free Adobe® Reader® software.

    This eBook requires no passwords or activation to read. We customize your eBook by discreetly watermarking it with your name, making it uniquely yours.


  • Copyright 2015
  • Dimensions: 7-3/8" x 9"
  • Pages: 240
  • Edition: 1st
  • eBook (Watermarked)
  • ISBN-10: 0-7356-9842-2
  • ISBN-13: 978-0-7356-9842-0

Manage all the mobile devices your workforce relies on
Learn how to use Microsoft’s breakthrough Enterprise Mobility Suite to help securely manage all your BYOD and company-owned mobile devices: Windows, iOS, and Android. Two of the leading mobile device management experts at Microsoft show you how to systematically help protect employee privacy and corporate assets without compromising productivity. You’ll find best practices, step-by-step guidance, and real-world scenarios for every stage of planning, design, deployment, and administration.

Empower your mobile users while improving security and controlling costs

  • Master proven best practices for centrally managing smartphones and tablets
  • Plan mobile strategies that encompass users, devices, apps, and data
  • Overcome BYOD’s unique challenges, constraints, and compliance issues
  • Provide common “hybrid” user identities and a seamless experience across all resources: on-premises, datacenter, and cloud
  • Simplify and improve device enrollment, monitoring, and troubleshooting
  • Help safeguard both corporate and personal information

Sample Content

Table of Contents

Introduction     xiii
Chapter 1: Enabling a mobile workforce     1

The shift towards mobility     1
The challenges of enabling enterprise mobility     2
What about BYOD?     4
Understanding the challenges of BYOD     5
Understanding the Microsoft Device Strategy Framework     7
Designing a strategy to enable a mobile workforce     9
Users     9
Devices     10
Apps     12
Data     13
Threat mitigation     14
Chapter 2: Introducing the Enterprise Mobility Suite     17
Understanding the EMS solution     17
Establishing a hybrid identity     18
Managing mobile devices     20
Protecting data     21
EMS activation process     23
Embracing a mobile workforce scenario     24
Chapter 3: Hybrid identity     27
Cloud identity with Azure AD Premium     27
Azure AD Premium advanced security reports and alerts     28
Azure Multi-Factor Authentication     30
User self-service from the Azure Access Panel     32
Understanding directory integration     35
Source of authority     36
Directory synchronization     36
Active Directory Federation Services     38
Directory integration scenarios     39
Directory sync     40
Directory sync with password sync     40
Directory sync with SSO     40
Multiforest directory sync with SSO     41
Directory synchronization tools     41
Azure Active Directory Synchronization Tool     41
Azure Active Directory Synchronization Services      43
Azure AD Connect      45
Chapter 4: Implementing hybrid identity     49
Scenario description     49
Implementation goals     49
Solution diagram     50
Planning and designing the solution     51
Microsoft Azure planning and design considerations     51
On-premises planning and design considerations     53
Single Sign-On components and considerations     54
Implementing the hybrid identity solution     60
Prepare the Azure AD service for directory integration     60
Prepare the on-premises environment for directory integration     61
Enable Single Sign-On     64
Customize branding     70
Chapter 5: Device management     75
Preparing for device enrollment     76
Mobile Device Management authority     76
Device management prerequisites     78
Device enrollment profiles     80
The Company Portal      80
Customizing the Company Portal     81
Custom company terms and conditions     83
Deploying policies     83
Configuration policies     84
Compliance policies     88
Conditional access policies      88
Exchange ActiveSync policies     90
Policy conflicts     90
Managing inventory     91
Computer inventory     91
Mobile device inventory     91
Performing full and selective wipes     92
Selective device wipes     93
Full device wipes     93
Chapter 6: Implementing device management     95
Scenario description     95
Implementation goals     96
Solution diagram     96
Planning and designing the solution     97
Microsoft Intune service configuration considerations     97
Policies     100
Mobile Device Management enrollment considerations     102
Implementing device management     105
Prepare the Microsoft Intune service for device enrollment     105
Satisfy external device enrollment dependencies      112
Enrolling devices     114
Enrolling iOS devices     114
Enrolling Android devices     117
Enrolling Windows devices     120
Chapter 7: Data access and protection     127
Leveraging on-premises resources      127
Windows Server Dynamic Access Control     128
Web Application Proxy     130
Protecting data at rest at the user device location using work folders     131
Azure RMS     135
How Azure RMS works     137
Choosing the right deployment topology     141
Azure RMS connector     143
Monitoring access to resources      145
Chapter 8: Implementing data protection     149
Scenario description     149
Implementation goals     149
Solution diagram     149
Planning and designing the solution     151
Leveraging Azure RMS      151
Preparing the environment     151
Implementing the solution     153
Configuring Azure RMS templates     153
Azure RMS connector     159
Chapter 9: Monitoring BYOD and company-owned devices     169
Continuous monitoring and incident response     169
Creating an incident response plan     170
Leveraging EMS to monitor resources     171
Azure AD monitoring capabilities     172
Microsoft Intune monitoring capabilities     175
Microsoft Azure RMS monitoring capabilities     179
Leveraging EMS to respond to a security incident     180
Scenario     181
Chapter 10: Troubleshooting Enterprise Mobility Suite     187
Troubleshooting methodology     187
Knowing where to find information     190
Using troubleshooting tools     190
Troubleshooting EMS cloud services     191
Troubleshooting Azure AD Premium     191
Troubleshooting Microsoft Intune     194
Troubleshooting Azure Rights Management Services     199
Index     205


Submit Errata

More Information

InformIT Promotional Mailings & Special Offers

I would like to receive exclusive offers and hear about products from InformIT and its family of brands. I can unsubscribe at any time.


Pearson Education, Inc., 221 River Street, Hoboken, New Jersey 07030, (Pearson) presents this site to provide information about products and services that can be purchased through this site.

This privacy notice provides an overview of our commitment to privacy and describes how we collect, protect, use and share personal information collected through this site. Please note that other Pearson websites and online products and services have their own separate privacy policies.

Collection and Use of Information

To conduct business and deliver products and services, Pearson collects and uses personal information in several ways in connection with this site, including:

Questions and Inquiries

For inquiries and questions, we collect the inquiry or question, together with name, contact details (email address, phone number and mailing address) and any other additional information voluntarily submitted to us through a Contact Us form or an email. We use this information to address the inquiry and respond to the question.

Online Store

For orders and purchases placed through our online store on this site, we collect order details, name, institution name and address (if applicable), email address, phone number, shipping and billing addresses, credit/debit card information, shipping options and any instructions. We use this information to complete transactions, fulfill orders, communicate with individuals placing orders or visiting the online store, and for related purposes.


Pearson may offer opportunities to provide feedback or participate in surveys, including surveys evaluating Pearson products, services or sites. Participation is voluntary. Pearson collects information requested in the survey questions and uses the information to evaluate, support, maintain and improve products, services or sites, develop new products and services, conduct educational research and for other purposes specified in the survey.

Contests and Drawings

Occasionally, we may sponsor a contest or drawing. Participation is optional. Pearson collects name, contact information and other information specified on the entry form for the contest or drawing to conduct the contest or drawing. Pearson may collect additional personal information from the winners of a contest or drawing in order to award the prize and for tax reporting purposes, as required by law.


If you have elected to receive email newsletters or promotional mailings and special offers but want to unsubscribe, simply email information@informit.com.

Service Announcements

On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account information. However, these communications are not promotional in nature.

Customer Service

We communicate with users on a regular basis to provide requested services and in regard to issues relating to their account we reply via email or phone in accordance with the users' wishes when a user submits their information through our Contact Us form.

Other Collection and Use of Information

Application and System Logs

Pearson automatically collects log data to help ensure the delivery, availability and security of this site. Log data may include technical information about how a user or visitor connected to this site, such as browser type, type of computer/device, operating system, internet service provider and IP address. We use this information for support purposes and to monitor the health of the site, identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents and appropriately scale computing resources.

Web Analytics

Pearson may use third party web trend analytical services, including Google Analytics, to collect visitor information, such as IP addresses, browser types, referring pages, pages visited and time spent on a particular site. While these analytical services collect and report information on an anonymous basis, they may use cookies to gather web trend information. The information gathered may enable Pearson (but not the third party web trend services) to link information with application and system log data. Pearson uses this information for system administration and to identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents, appropriately scale computing resources and otherwise support and deliver this site and its services.

Cookies and Related Technologies

This site uses cookies and similar technologies to personalize content, measure traffic patterns, control security, track use and access of information on this site, and provide interest-based messages and advertising. Users can manage and block the use of cookies through their browser. Disabling or blocking certain cookies may limit the functionality of this site.

Do Not Track

This site currently does not respond to Do Not Track signals.


Pearson uses appropriate physical, administrative and technical security measures to protect personal information from unauthorized access, use and disclosure.


This site is not directed to children under the age of 13.


Pearson may send or direct marketing communications to users, provided that

  • Pearson will not use personal information collected or processed as a K-12 school service provider for the purpose of directed or targeted advertising.
  • Such marketing is consistent with applicable law and Pearson's legal obligations.
  • Pearson will not knowingly direct or send marketing communications to an individual who has expressed a preference not to receive marketing.
  • Where required by applicable law, express or implied consent to marketing exists and has not been withdrawn.

Pearson may provide personal information to a third party service provider on a restricted basis to provide marketing solely on behalf of Pearson or an affiliate or customer for whom Pearson is a service provider. Marketing preferences may be changed at any time.

Correcting/Updating Personal Information

If a user's personally identifiable information changes (such as your postal address or email address), we provide a way to correct or update that user's personal data provided to us. This can be done on the Account page. If a user no longer desires our service and desires to delete his or her account, please contact us at customer-service@informit.com and we will process the deletion of a user's account.


Users can always make an informed choice as to whether they should proceed with certain services offered by InformIT. If you choose to remove yourself from our mailing list(s) simply visit the following page and uncheck any communication you no longer want to receive: www.informit.com/u.aspx.

Sale of Personal Information

Pearson does not rent or sell personal information in exchange for any payment of money.

While Pearson does not sell personal information, as defined in Nevada law, Nevada residents may email a request for no sale of their personal information to NevadaDesignatedRequest@pearson.com.

Supplemental Privacy Statement for California Residents

California residents should read our Supplemental privacy statement for California residents in conjunction with this Privacy Notice. The Supplemental privacy statement for California residents explains Pearson's commitment to comply with California law and applies to personal information of California residents collected in connection with this site and the Services.

Sharing and Disclosure

Pearson may disclose personal information, as follows:

  • As required by law.
  • With the consent of the individual (or their parent, if the individual is a minor)
  • In response to a subpoena, court order or legal process, to the extent permitted or required by law
  • To protect the security and safety of individuals, data, assets and systems, consistent with applicable law
  • In connection the sale, joint venture or other transfer of some or all of its company or assets, subject to the provisions of this Privacy Notice
  • To investigate or address actual or suspected fraud or other illegal activities
  • To exercise its legal rights, including enforcement of the Terms of Use for this site or another contract
  • To affiliated Pearson companies and other companies and organizations who perform work for Pearson and are obligated to protect the privacy of personal information consistent with this Privacy Notice
  • To a school, organization, company or government agency, where Pearson collects or processes the personal information in a school setting or on behalf of such organization, company or government agency.


This web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects Personal Information. This privacy statement applies solely to information collected by this web site.

Requests and Contact

Please contact us about this Privacy Notice or if you have any requests or questions relating to the privacy of your personal information.

Changes to this Privacy Notice

We may revise this Privacy Notice through an updated posting. We will identify the effective date of the revision in the posting. Often, updates are made to provide greater clarity or to comply with changes in regulatory requirements. If the updates involve material changes to the collection, protection, use or disclosure of Personal Information, Pearson will provide notice of the change through a conspicuous notice on this site or other appropriate way. Continued use of the site after the effective date of a posted revision evidences acceptance. Please contact us if you have questions or concerns about the Privacy Notice or any objection to any revisions.

Last Update: November 17, 2020