Home > Store

Cisco Certified DevNet Professional DEVCOR 350-901 Official Cert Guide

Register your product to gain access to bonus material or receive a coupon.

Cisco Certified DevNet Professional DEVCOR 350-901 Official Cert Guide

Best Value Purchase

Book + eBook Bundle

  • Your Price: $83.99
  • List Price: $149.98
  • About Premium Edition eBooks
  • The Premium Edition eBook and Practice Test is a digital-only certification preparation product combining an eBook with enhanced Pearson Test Prep practice tests.

    Your purchase will deliver:

    • Link to download the Pearson Test Prep exam engine
    • Access code for question database
    • eBook in the following formats, accessible from your Account page after purchase:

    EPUB The open industry format known for its reflowable content and usability on supported mobile devices.

    PDF The popular standard, which reproduces the look and layout of the printed page.

    This eBook requires no passwords or activation to read. We customize your eBook by discreetly watermarking it with your name, making it uniquely yours.

    eBook FAQ

    eBook Download Instructions

More Purchase Options

Book

  • Your Price: $55.99
  • List Price: $69.99
  • Usually ships in 24 hours.

Premium Edition eBook

  • Your Price: $63.99
  • List Price: $79.99
  • About Premium Edition eBooks
  • The Premium Edition eBook and Practice Test is a digital-only certification preparation product combining an eBook with enhanced Pearson Test Prep practice tests.

    Your purchase will deliver:

    • Link to download the Pearson Test Prep exam engine
    • Access code for question database
    • eBook in the following formats, accessible from your Account page after purchase:

    EPUB The open industry format known for its reflowable content and usability on supported mobile devices.

    PDF The popular standard, which reproduces the look and layout of the printed page.

    This eBook requires no passwords or activation to read. We customize your eBook by discreetly watermarking it with your name, making it uniquely yours.

    eBook FAQ

    eBook Download Instructions

About

Features

  • Authoritative coverage of every DEVCOR 350-901 exam topic, with all the context and real-life, field-proven examples students will need
  • Logical, well-organized, and practical coverage of: Cisco software development and design, APIs, Cisco platforms, application deployment and security, infrastructure, and automation
  • Includes realistic practice tests, plus extensive proven features to help students review more efficiently
  • By Cisco technical leaders who are responsible for all Cisco DevNet training and enablement
  • For all students pursuing Cisco DevNet Professional certification to meet the fast-growing demand for network programmability and automation

Description

  • Copyright 2022
  • Dimensions: 7-3/8" x 9-1/8"
  • Pages: 752
  • Edition: 1st
  • Book
  • ISBN-10: 0-13-737044-X
  • ISBN-13: 978-0-13-737044-3

Trust the best-selling Official Cert Guide series from Cisco Press to help you learn, prepare, and practice for exam success. They are built with the objective of providing assessment, review, and practice to help ensure you are fully prepared for your certification exam.

Cisco Certified DevNet Professional DEVCOR 350-901 Official Cert Guide presents you with an organized test preparation routine using proven series elements and techniques. "Do I Know This Already?" quizzes open each chapter and enable you to decide how much time you need to spend on each section. Exam topic lists make referencing easy. Chapter-ending exam preparation tasks help you drill on key concepts you must know thoroughly.


* Understand and apply Cisco Certified DevNet Professional (DEVCOR 350-901) exam topics
* Assess your knowledge with chapter-opening quizzes
* Review key concepts with exam preparation tasks
* Practice with realistic exam questions in the practice test software

Cisco Certified DevNet Professional DEVCOR 350-901 Official Cert Guide from Cisco Press helps you prepare to succeed on the exam and is the only self-study resource approved by Cisco. Four leading Cisco DevNet experts share preparation hints and test-taking tips, helping you identify areas of weakness and improve both your conceptual knowledge and hands-on skills.


This complete study package includes
* A test-preparation routine proven to help you pass the exams
* Do I Know This Already? quizzes, which enable you to decide how much time you need to spend on each section
* Chapter-ending and part-ending exercises, which help you drill on key concepts you must know thoroughly
* The powerful Pearson Test Prep Practice Test software, with two full exams comprised of well-reviewed, exam-realistic questions, customization options, and detailed performance reports
* A final preparation chapter, which guides you through tools and resources to help you craft your review and test-taking strategies
* Study plan suggestions and templates to help you organize and optimize your study time

Well regarded for its level of detail, study plans, assessment features, and challenging review questions and exercises, this official study guide helps you understand the concepts and apply the techniques you need to ensure your exam success.

This official study guide helps you learn all the topics on the Developing Applications Using Cisco Core Platforms and APIs (DEVCOR 350-901) exam, deepening your knowledge of


* Software development and design: Distributed apps, app design, problem-solving, databases, architectural patterns, and more
* APIs: REST APIs, error handling, flow control, usage optimization, OAuth2 authorization
* Cisco platforms: API or script usage with Webex Teams, Firepower, Meraki, Intersight, UCS, Cisco DNA, AppDynamics, custom dashboards
* Application deployment and security: CI/CD pipelines, Docker, Kubernetes, containers, data privacy, secret storage, OWASP threat mitigation, encryption, and more
* Infrastructure and automation: Model-driven telemetry, RESTCONF, Ansible, Puppet, configuration management, app hosting

Premium Edition

Cisco Certified DevNet Professional DEVCOR 350-901 Official Cert Guide, Premium Edition eBook and Practice Test

The exciting new Cisco Certified DevNet Professional DEVCOR 350-901 Official Cert Guide, Premium Edition eBook and Practice Test is a digital-only certification preparation product combining an eBook with enhanced Pearson IT Certification Practice Test. The Premium Edition eBook and Practice Test contains the following items:

* The Cisco Certified DevNet Professional DEVCOR 350-901 Premium Edition Practice Test, including four full practice exams and enhanced practice test features
* PDF and EPUB formats of the Cisco Certified DevNet Professional DEVCOR 350-901 Official Cert Guide from Cisco Press, which are accessible via your PC, tablet, and smartphone

About the Premium Edition Practice Test

This Premium Edition contains an enhanced version of the Pearson IT Certification Practice Test (PCPT) software with four full practice exams. In addition, it contains all the chapter-opening assessment questions from the book. This integrated learning package

* Allows you to focus on individual topic areas or take complete, timed exams
* Includes direct links from each question to detailed tutorials to help you understand the concepts behind the questions
* Provides unique sets of exam-realistic practice questions
* Tracks your performance and provides feedback on a module-by-module basis, laying out a complete assessment of your knowledge to help you focus your study where it is needed most


Pearson Test Prep online system requirements:
Browsers: Chrome version 73 and above, Safari version 12 and above, Microsoft Edge 44 and above.
Devices: Desktop and laptop computers, tablets running Android v8.0 and above or iPadOS v13 and above, smartphones running Android v8.0 and above or iOS v13 and above with a minimum screen size of 4.7. Internet access required.

Pearson Test Prep offline system requirements:
Windows 10, Windows 8.1; Microsoft .NET Framework 4.5 Client; Pentium-class 1 GHz processor (or equivalent); 512 MB RAM; 650 MB disk space plus 50 MB for each downloaded practice exam; access to the Internet to register and download exam databases.

About the Premium Edition eBook

Cisco Certified DevNet Professional DEVCOR 350-901 Official Cert Guide focuses specifically on the objectives for the Developing Applications Using Cisco Core Platforms and APIs exam. Four leading Cisco DevNet experts share preparation hints and test-taking tips, helping you identify areas of weakness and improve both your conceptual knowledge and hands-on skills. Material is presented in a concise manner, focusing on increasing your understanding and retention of exam topics.

Cisco Certified DevNet Professional DEVCOR 350-901 Official Cert Guide presents you with an organized test preparation routine through the use of proven series elements and techniques. Do I Know This Already quizzes open each chapter and allow you to decide how much time you need to spend on each section. Exam topic lists make referencing easy. Chapter-ending exam preparation tasks help you drill on key concepts you must know thoroughly.

Well regarded for its level of detail, assessment features, and challenging review questions and exercises, this official study guide helps you understand the concepts and apply the techniques you need to prepare for exam success. It helps you learn all the topics on the Developing Applications Using Cisco Core Platforms and APIs DEVCOR 350-901 exam, deepening your knowledge of

* Software development and design: Distributed apps, app design, problem-solving, databases, architectural patterns, and more
* APIs: REST APIs, error handling, flow control, usage optimization, OAuth2 authorization
* Cisco platforms: API or script usage with Webex Teams, Firepower, Meraki, Intersight, UCS, Cisco DNA, AppDynamics, custom dashboards
* Application deployment and security: CI/CD pipelines, Docker, Kubernetes, containers, data privacy, secret storage, OWASP threat mitigation, encryption, and more
* Infrastructure and automation: Model-driven telemetry, RESTCONF, Ansible, Puppet, configuration management, app hosting

Sample Content

Sample Pages

Download the sample pages (includes Chapter 10)

Table of Contents

Introduction xxviii
Part I Software Development and Design
Chapter 1 Software Development Essentials 2
"Do I Know This Already?" Quiz 2
A Brief History of the Future 4
The Evolution 5
Automation, Orchestration, and DevOps 6
Software Architecture and Design 9
Architecture Requirements 10
Functional Requirements 13
Nonfunctional Requirements 13
Architectural Patterns 14
Software Development Lifecycle (SDLC) Approach 15
Software Development Models 17
Waterfall 17
Agile Software Development 18
Scrum 19
Extreme Programming 19
Kanban 19
Lean 19
Which Model? 20
Architecture and Code Reviews 21
Software Testing 22
Exam Preparation Tasks 23
Chapter 2 Software Quality Attributes 26
"Do I Know This Already?" Quiz 26
Foundation Topics 29
Quality Attributes and Nonfunctional Requirements 29
Brief Overview of the Most Common Quality Attributes 29
Measuring Quality Attributes 35
Modularity in Application Design 36
Benefits of Modularity 36
Modularity Coding Best Practices 37
Microservices and Modular Design 40
Scalability in Application Design 41
Horizontal Scalability 41
Vertical Scalability 42
Practical Scalability in Application Design 43
High Availability and Resiliency in Application Design 44
Failure or Fault Detection 46
Recovery: High Availability in Practice 47
Prevention 50
High Availability Planning and the Responsibilities of the Developer 50
High Availability Deployment Models 51
Exam Preparation Tasks 53
Chapter 3 Architectural Considerations and Performance Management 56
"Do I Know This Already?" Quiz 57
Foundation Topics 59
Maintainable Design and Implementation 59
Maintaining a SOLID Design 60
Single Responsibility Principle (SRP) 61
Open-Closed Principle (OCP) 62
Liskov's Substitution Principle (LSP) 63
Interface Segregation Principle (ISP) 64
Dependency Inversion Principle (DIP) 65
Latency and Rate Limiting in Application Design and Performance 66
Designing for Application Low Latency and High Performance 69
Architecture Trade-offs 69
Improving Performance 69
Design and Implementation for Observability 73
Logging 74
Metrics 76
Tracing 77
Good Documentation Practices: An Observability Reminder 78
Database Selection Criteria 79
Database Requirements Gathering 80
Data Volume 81
Data Velocity 82
Data Variety 82
Exam Preparation Tasks 83
Chapter 4 Version Control and Release Management with Git 86
"Do I Know This Already?" Quiz 86
Foundation Topics 88
Version Control and Git 88
Git Workflow 88
Branch and Pull Workflow 89
Pros 89
Cons 89
Sample Setup 90
Sample Branch and Pull Workflow 90
Fork and Pull Workflow 104
Pros 105
Cons 105
Sample Setup 105
Sample Fork and Pull Workflow 106
Git Branching Strategy 121
What Is a Branching Strategy? 121
The Most Important Factor When Selecting a Git Branching Strategy 122
Popular Git Branching Strategies 122
When to Use GitHub Flow 122
When to Use Git Flow 123
When to Use GitLab Flow 123
Recommended GitHub Settings 125
Configuring the PR Merge Button 125
Configuring a Branch Protection Rule to Require Code Reviews 125
Exam Preparation Tasks 127
Part II APIs
Chapter 5 Network APIs 130
"Do I Know This Already?" Quiz 130
Foundation Topics 132
What Are APIs? 132
Methods 133
Objects 134
Formats 134
APIs vs. No API 135
Web Scraping 135
Jeff Bezos's API Mandate: How the AWS API-Driven Cloud Was Born 136
Calling an API 138
What Is API Development? 144
API Architectural Styles 146
Selecting an API Style 147
HTTP/JSON 149
REST/JSON 150
Cache-Control 151
REST vs. RPC 152
gRPC 154
OpenAPI/Swagger 155
Network API Styles 157
NETCONF APIs 158
Exam Preparation Tasks 160
Chapter 6 API Development 162
"Do I Know This Already?" Quiz 163
Foundation Topics 165
Creating API Clients 165
Code Generation Client API Libraries for IMDb 165
Adding CLI Wrapper Code 174
Making Calls to IMDb Using a CLI Program 174
API Design Considerations 177
API Authentication Models 179
Flow Control (Pagination vs. Streaming) 181
Error Handling, Timeouts, and Rate Limiting 184
Caching 188
Exam Preparation Tasks 189
Part III Application Development, Deployment, and Security
Chapter 7 Application Deployment 192
"Do I Know This Already?" Quiz 193
Foundation Topics 194
The Evolution of Application Responsibilities 194
The Hybridization of Development and Operations 194
The Journey to DevOps 195
A Cultural Shift 196
The Emergence of the Site Reliability Engineer(ing) 196
SRE Responsibilities and Tenets 197
SRE vs. DevOps 198
Continuous Integration/Continuous Delivery (Deployment) 198
Continuous Integration (CI) 199
Continuous Delivery: One of the CDs 200
Continuous Deployment: The Other CD 200
CI/CD Pipeline Implementation 201
Pipeline Components 203
Build 204
Test 205
Release/Deliver 205
Deploy 205
Adding Deployment to Integration 207
Deploying to Infrastructure (Terraform + Atlantis) 207
Deploying Applications (Flux + Kubernetes) 213
Application Deployment Methods over Time 218
The 2000s: Sysadmins, Terminals, and SSH 218
The 2010s: Automated Configuration Management 220
The 2020s: The Clouds Never Looked So Bright 224
Managed Kubernetes (e.g., GKE) 224
Containers on Serverless Clouds (e.g., AWS ECS on Fargate) 227
Serverless Functions (e.g., AWS Lambda) 234
Software Practices for Operability: The 12-Factor App 238
Factor 1: Codebase 239
Factor 2: Dependencies 239
Factor 3: Config 239
Factor 4: Backing Services 240
Factor 5: Build, Release, Run 240
Factor 6: Processes 240
Factor 7: Port Binding 241
Factor 8: Concurrency 241
Factor 9: Disposability 241
Factor 10: Dev/Prod Parity 241
Factor 11: Logs 242
Factor 12: Admin Processes 242
Summary 243
Exam Preparation Tasks 243
Chapter 8 Security in Application Design 246
"Do I Know This Already?" Quiz 247
Foundation Topics 248
Protecting Privacy 250
Personally Identifiable Information 250
Data States 250
Laws, Regulations, and Standards for Protecting Privacy 251
Storing IT Secrets 252
Public Key Infrastructure (PKI) 254
Certificate Revocation 256
Hierarchical Multiple CA Infrastructure 257
TLS, PKI, and Web Applications Security 257
Browser Security Issues 261
Securing Web and Mobile Applications 262
Injection Attacks 263
Cross-Site Scripting 264
OAuth Authorization Framework 266
How Does OAuth Work? 266
OAuth 2.0 Two-Legged Authorization 268
OAuth 2.0 Three-Legged Authorization 269
Additional OAuth Authorization Code Grant Types 271
OAuth 2.0 Client Credentials 271
Resource Owner Password Credential Flow 272
OAuth 2.0 Implicit Flow 275
OAuth 2.0 Authorization Code Flow 276
OAuth 2.0 PKCE Flow 278
Refresh Token Flow 280
OAuth 2.0 Device Code Flow 281
Exam Preparation Tasks 283
Part IV Infrastructure and Automation
Chapter 9 Infrastructure 286
"Do I Know This Already?" Quiz 286
Foundation Topics 288
Network Management 288
Methods of Network Provisioning 290
CLI/Console 291
SNMP 294
File Transfer Methods 297
Element Management Systems 297
Embedded Management 299
Zero-Touch Provisioning (ZTP) 300
Atomic or SDN-Like/Controller-Based Networking 303
Advanced Concepts - Intent-Based Networking 305
Summary 307
Exam Preparation Tasks 307
Chapter 10 Automation 310
"Do I Know This Already?" Quiz 311
Foundation Topics 313
Challenges Being Addressed 313
Differences of Equipment and Functionality 314
Proximity of Management Tools and Support Staff 316
Speed of Service Provisioning 317
Accuracy of Service Provisioning 319
Scale 323
Doing More with Less 329
Software-Defined Networking (SDN) 329
What Is SDN and Network Programmability? 329
Approach 330
Nontraditional Entities 331
Industry Impact 331
New Methods 331
Normalization 332
Enabling Operations 332
Enabling Career Options 332
Use Cases and Problems Solved with SDN 332
Overview of Network Controllers 334
The Cisco Solutions 335
Application Programming Interfaces (APIs) 335
REST APIs 336
API Methods 337
API Authentication 337
API Pagination 337
Payload Data Formats JSON XML 338
XML 338
JSON 340
Cross-Domain, Technology-Agnostic Orchestration (CDTAO) 342
Impact to IT Service Management and Security 343
Exam Preparation Tasks 344
Chapter 11 NETCONF and RESTCONF 346
"Do I Know This Already?" Quiz 346
Foundation Topics 348
Catalyst for NETCONF 348
Content 349
Operations 350
Messages 350
Transport 351
Atomic and Model-Driven Configuration Management 351
How to Implement NETCONF 354
Enabling NETCONF on IOS XE 355
Enabling NETCONF on IOS XR 356
Enabling NETCONF on NX-OS 357
Basic Manual Use of NETCONF 358
YANG Models 365
The Evolution with RESTCONF 371
The RESTCONF Protocol Stack 372
RESTCONF Operations 372
RESTCONF and Authentication 373
RESTCONF URIs 373
Performing a RESTCONF GET Operation with cURL 375
Performing RESTCONF GET Operations with the Postman Utility 377
Management Solutions Using NETCONF and RESTCONF 382
Exam Preparation Tasks 383
Chapter 12 Model-Driven Telemetry 386
"Do I Know This Already?" Quiz 387
Foundation Topics 389
Transformation of Inventory, Status, Performance, and Fault Monitoring 389
Scaling with the Push Model 391
How to Implement Model-Driven Telemetry 393
Dial-In and Dial-Out Mode 395
Encoding (Serialization) 395
Protocols 396
Configuring MDT in IOS-XR 398
Configuring Dial-Out Mode 398
Step 1: Create a Destination Group 398
Step 2: Create a Sensor Group 400
Step 3: Create a Subscription 400
Step 4: Verify the Dial-Out Configuration 401
Configuring Dial-In Mode 402
Step 1: Enable gRPC 402
Step 2: Create a Sensor Group 404
Step 3: Create a Subscription 405
Step 4: Validate the Configuration 405
Picking Sensor Paths and Metrics 407
Researching Public Documentation 407
Extracting Model Support from the Device - NETCONF Manually 408
Extracting Model Support from the Device - Python and NETCONF 410
Digging into the YANG Models 414
Installing Docker to the Linux VM 414
Installing the YANG Suite Docker Image to the Linux VM 415
Practical Application of Streaming Telemetry 423
Using Telegraph, InfluxDB, and Grafana 426
Installing InfluxDB 426
Installing Telegraf 428
Beyond MDT: Event-Driven Telemetry 434
Other Considerations: Disk Usage 440
Frequency of Telemetry Push 441
Exam Preparation Tasks 441
Chapter 13 Open-Source Solutions 444
"Do I Know This Already?" Quiz 445
Foundation Topics 447
Infrastructure-as-Code (IaC) Concepts 447
Imperative and Declarative Models 448
Provisioning or Configuration Management 449
Differences Between Agent and Agentless Solutions 450
Agent-Based Solutions: Puppet and Chef 450
Agentless Solutions: Ansible and Terraform 474
Installing Ansible from the Package Manager 474
Installing the Latest Ansible from a Virtual Python Environment with pip 476
Configuring Ansible Inventory 481
Creating a Project-Level Inventory File 482
Creating an Ansible Playbook to Obtain show Command Results 483
Filtering, Templating, and Jinja2 487
Using Ansible to Modify Device Configurations 488
Terraform Overview 493
Installing Terraform 494
Using Terraform 496
Cisco Solutions Enabled for IaC 501
Exam Preparation Tasks 502
Chapter 14 Software Configuration Management 508
"Do I Know This Already?" Quiz 508
Foundation Topics 510
Software Configuration Management (SCM) 510
SCM Definitions and Standards 510
Why Do You Need SCM? 511
Which SCM Process Is Best for You? 512
Ansible 512
Terraform 515
Terraform or Ansible: A High-Level Comparison 518
Business and Technical Requirements 519
Architectural Decisions 519
Technical Debt 520
Exam Preparation Tasks 521
Chapter 15 Hosting an Application on a Network Device 524
"Do I Know This Already?" Quiz 524
Foundation Topics 527
Benefits of Edge Computing 527
Virtualization Technologies 527
Type-1 Hypervisors 528
Type-2 Hypervisors 528
Linux Containers (LXC) 529
Docker Containers 530
Application Container Ideas 532
Platforms Supporting Application Containers 533
How to Implement Application Containers 534
Validating Prerequisites 534
Enabling Application Hosting Framework 536
Using Cisco DNA Center for App Hosting 538
Using Cisco IOx Local Manager for App Hosting 547
Using the Command-Line Interface for App Hosting 553
Interacting with App Hosted iPerf3 556
Best Practices for Managing Application Containers 563
Exam Preparation Tasks 565
Part V Platforms
Chapter 16 Cisco Platforms 568
"Do I Know This Already?" Quiz 568
Foundation Topics 571
Webex 571
Enabling the Webex REST API/SDK Access 572
Webex API Documentation 573
API Examples 575
SDK Examples 577
Firepower 582
Enabling API/SDK Access to Firepower 582
Firepower API Documentation 583
Meraki 592
Enabling API/SDK Access to Meraki 592
Meraki API Documentation 593
Meraki SDK Documentation 594
Meraki Authorization 596
Intersight 601
Enabling API Access to Intersight 601
Intersight API Documentation 603
Intersight SDK Documentation 605
Intersight Authorization 606
UCS Manager 611
Enabling API Access to UCS Manager 611
UCS Manager API Documentation 611
Python SDK Documentation 617
PowerShell SDK Documentation 622
Additional UCS Manager Programmability Resources 628
DNA Center 628
Enabling API/SDK Access to DNA Center 630
DNA Center API Documentation 631
DNA Center SDK Documentation 635
SDK Authorization 637
AppDynamics 639
Exam Preparation Tasks 646
Chapter 17 Final Preparation 648
Getting Ready 648
Tools for Final Preparation 649
Pearson Cert Practice Test Engine and Questions on the Website 649
Accessing the Pearson Test Prep Software Online 649
Accessing the Pearson Test Prep Software Offline 649
Customizing Your Exams 650
Updating Your Exams 651
Premium Edition 651
Chapter-Ending Review Tools 652
Suggested Plan for Final Review/Study 652
Summary 652
Appendix A Answers to the "Do I Know This Already?" Questions 654
Appendix B Cisco DevNet Professional DEVCOR 350-901 Exam Updates 672
Glossary 675
Online Elements
Appendix C Memory Tables
Appendix D Memory Tables Answer Key
Appendix E Dashboard Basics

Glossary

9780137370443 TOC 5/23/2022

Updates

Errata

We've made every effort to ensure the accuracy of this book and its companion content. Any errors that have been confirmed since this book was published can be downloaded below.

Download the errata (67 KB .doc)

Submit Errata

More Information

InformIT Promotional Mailings & Special Offers

I would like to receive exclusive offers and hear about products from InformIT and its family of brands. I can unsubscribe at any time.

Overview


Pearson Education, Inc., 221 River Street, Hoboken, New Jersey 07030, (Pearson) presents this site to provide information about products and services that can be purchased through this site.

This privacy notice provides an overview of our commitment to privacy and describes how we collect, protect, use and share personal information collected through this site. Please note that other Pearson websites and online products and services have their own separate privacy policies.

Collection and Use of Information


To conduct business and deliver products and services, Pearson collects and uses personal information in several ways in connection with this site, including:

Questions and Inquiries

For inquiries and questions, we collect the inquiry or question, together with name, contact details (email address, phone number and mailing address) and any other additional information voluntarily submitted to us through a Contact Us form or an email. We use this information to address the inquiry and respond to the question.

Online Store

For orders and purchases placed through our online store on this site, we collect order details, name, institution name and address (if applicable), email address, phone number, shipping and billing addresses, credit/debit card information, shipping options and any instructions. We use this information to complete transactions, fulfill orders, communicate with individuals placing orders or visiting the online store, and for related purposes.

Surveys

Pearson may offer opportunities to provide feedback or participate in surveys, including surveys evaluating Pearson products, services or sites. Participation is voluntary. Pearson collects information requested in the survey questions and uses the information to evaluate, support, maintain and improve products, services or sites, develop new products and services, conduct educational research and for other purposes specified in the survey.

Contests and Drawings

Occasionally, we may sponsor a contest or drawing. Participation is optional. Pearson collects name, contact information and other information specified on the entry form for the contest or drawing to conduct the contest or drawing. Pearson may collect additional personal information from the winners of a contest or drawing in order to award the prize and for tax reporting purposes, as required by law.

Newsletters

If you have elected to receive email newsletters or promotional mailings and special offers but want to unsubscribe, simply email information@informit.com.

Service Announcements

On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account information. However, these communications are not promotional in nature.

Customer Service

We communicate with users on a regular basis to provide requested services and in regard to issues relating to their account we reply via email or phone in accordance with the users' wishes when a user submits their information through our Contact Us form.

Other Collection and Use of Information


Application and System Logs

Pearson automatically collects log data to help ensure the delivery, availability and security of this site. Log data may include technical information about how a user or visitor connected to this site, such as browser type, type of computer/device, operating system, internet service provider and IP address. We use this information for support purposes and to monitor the health of the site, identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents and appropriately scale computing resources.

Web Analytics

Pearson may use third party web trend analytical services, including Google Analytics, to collect visitor information, such as IP addresses, browser types, referring pages, pages visited and time spent on a particular site. While these analytical services collect and report information on an anonymous basis, they may use cookies to gather web trend information. The information gathered may enable Pearson (but not the third party web trend services) to link information with application and system log data. Pearson uses this information for system administration and to identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents, appropriately scale computing resources and otherwise support and deliver this site and its services.

Cookies and Related Technologies

This site uses cookies and similar technologies to personalize content, measure traffic patterns, control security, track use and access of information on this site, and provide interest-based messages and advertising. Users can manage and block the use of cookies through their browser. Disabling or blocking certain cookies may limit the functionality of this site.

Do Not Track

This site currently does not respond to Do Not Track signals.

Security


Pearson uses appropriate physical, administrative and technical security measures to protect personal information from unauthorized access, use and disclosure.

Children


This site is not directed to children under the age of 13.

Marketing


Pearson may send or direct marketing communications to users, provided that

  • Pearson will not use personal information collected or processed as a K-12 school service provider for the purpose of directed or targeted advertising.
  • Such marketing is consistent with applicable law and Pearson's legal obligations.
  • Pearson will not knowingly direct or send marketing communications to an individual who has expressed a preference not to receive marketing.
  • Where required by applicable law, express or implied consent to marketing exists and has not been withdrawn.

Pearson may provide personal information to a third party service provider on a restricted basis to provide marketing solely on behalf of Pearson or an affiliate or customer for whom Pearson is a service provider. Marketing preferences may be changed at any time.

Correcting/Updating Personal Information


If a user's personally identifiable information changes (such as your postal address or email address), we provide a way to correct or update that user's personal data provided to us. This can be done on the Account page. If a user no longer desires our service and desires to delete his or her account, please contact us at customer-service@informit.com and we will process the deletion of a user's account.

Choice/Opt-out


Users can always make an informed choice as to whether they should proceed with certain services offered by InformIT. If you choose to remove yourself from our mailing list(s) simply visit the following page and uncheck any communication you no longer want to receive: www.informit.com/u.aspx.

Sale of Personal Information


Pearson does not rent or sell personal information in exchange for any payment of money.

While Pearson does not sell personal information, as defined in Nevada law, Nevada residents may email a request for no sale of their personal information to NevadaDesignatedRequest@pearson.com.

Supplemental Privacy Statement for California Residents


California residents should read our Supplemental privacy statement for California residents in conjunction with this Privacy Notice. The Supplemental privacy statement for California residents explains Pearson's commitment to comply with California law and applies to personal information of California residents collected in connection with this site and the Services.

Sharing and Disclosure


Pearson may disclose personal information, as follows:

  • As required by law.
  • With the consent of the individual (or their parent, if the individual is a minor)
  • In response to a subpoena, court order or legal process, to the extent permitted or required by law
  • To protect the security and safety of individuals, data, assets and systems, consistent with applicable law
  • In connection the sale, joint venture or other transfer of some or all of its company or assets, subject to the provisions of this Privacy Notice
  • To investigate or address actual or suspected fraud or other illegal activities
  • To exercise its legal rights, including enforcement of the Terms of Use for this site or another contract
  • To affiliated Pearson companies and other companies and organizations who perform work for Pearson and are obligated to protect the privacy of personal information consistent with this Privacy Notice
  • To a school, organization, company or government agency, where Pearson collects or processes the personal information in a school setting or on behalf of such organization, company or government agency.

Links


This web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects Personal Information. This privacy statement applies solely to information collected by this web site.

Requests and Contact


Please contact us about this Privacy Notice or if you have any requests or questions relating to the privacy of your personal information.

Changes to this Privacy Notice


We may revise this Privacy Notice through an updated posting. We will identify the effective date of the revision in the posting. Often, updates are made to provide greater clarity or to comply with changes in regulatory requirements. If the updates involve material changes to the collection, protection, use or disclosure of Personal Information, Pearson will provide notice of the change through a conspicuous notice on this site or other appropriate way. Continued use of the site after the effective date of a posted revision evidences acceptance. Please contact us if you have questions or concerns about the Privacy Notice or any objection to any revisions.

Last Update: November 17, 2020