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Six Sigma for Green Belts and Champions: Foundations, DMAIC, Tools, Cases, and Certification (paperback)
Smart Pricing: How Google, Priceline, and Leading Businesses Use Pricing Innovation for Profitabilit (paperback)
Software Project Manager's Bridge to Agility, The
Software Project Manager's Bridge to Agility, The
Start with the Customer: How to deliver world-class customer service
Statistics for Six Sigma Green Belts with Minitab and JMP (paperback)
Sustainability in Supply Chain Management Casebook: Applications in SCM
Take Control of Your Career: Move Up or Move On (Video Course)
The 4 Pillars of Successful Negotiation (Video Course)
The AI Revolution in Customer Service and Support: A Practical Guide to Impactful Deployment of AI to Best Serve Your Customers

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