Home > Store

Achieving Supply Chain Integration: Connecting the Supply Chain Inside and Out for Competitive Advantage

Register your product to gain access to bonus material or receive a coupon.

Achieving Supply Chain Integration: Connecting the Supply Chain Inside and Out for Competitive Advantage

eBook (Watermarked)

  • Your Price: $54.39
  • List Price: $63.99
  • Includes EPUB, MOBI, and PDF
  • About eBook Formats
  • This eBook includes the following formats, accessible from your Account page after purchase:

    ePub EPUB The open industry format known for its reflowable content and usability on supported mobile devices.

    MOBI MOBI The eBook format compatible with the Amazon Kindle and Amazon Kindle applications.

    Adobe Reader PDF The popular standard, used most often with the free Adobe® Reader® software.

    This eBook requires no passwords or activation to read. We customize your eBook by discreetly watermarking it with your name, making it uniquely yours.

Description

  • Copyright 2016
  • Dimensions: 6" x 9"
  • Edition: 1st
  • eBook (Watermarked)
  • ISBN-10: 0-13-420913-3
  • ISBN-13: 978-0-13-420913-5

High-Value Supply Chain Integration

New research, practical priorities, actionable solutions

  • Master new best practices for integrating demand, supply, and partners worldwide
  • Bridge key “integration gaps” to maximize customer value and profit
  • Improve performance in areas ranging from resource availability to returns
  • From leading supply chain integration experts at the University of Tennessee’s Haslam College of Business

In volatile, global environments, only well-integrated organizations can deliver superior customer outcomes and sustained profitability. Supply chain practitioners are on the frontlines of integration: they must bring together functions ranging from sales to logistics and a world of third-party suppliers. Integration is not easy, but proven solutions exist. In Achieving Supply Chain Integration, leading experts reveal what works and how to make it work.

The authors and contributors clarify what supply chain integration really means, and why it’s even more crucial than many companies realize. You’ll learn how to manage core conflicts that make integration difficult, so you can maximize value to both customers and your organization.

You’ll find example-based, research-driven insights for both internal and external integration, addressing issues ranging from culture to financial metrics. The authors share practical guidance on everything from building more innovative partner relationships to avoiding raw material shortages.

Whatever your supply chain or operations responsibilities, you need to integrate more effectively, and this guide will help you do it.

Supply chain integration can ensure a smoother, more efficient flow of products, and enable access to third-party resources and capabilities that would be costly or impossible to build internally. However, successful integration has proven challenging, especially as supply chains evolve to encompass even more external partners.

The Department of Marketing and Supply Chain Management at the University of Tennessee’s Haslam College of Business has focused extensively on researching successful integration across demand, supply, and inter-enterprise functions. Now, its pioneering researchers share indispensable new insights on making integration work throughout your supply chain.

Achieving Supply Chain Integration shows how to prioritize which processes and functions to integrate and select integration strategies likely to deliver the greatest performance benefits. Drawing on actual successes and failures, UT’s researchers illuminate best practices and common mistakes. They present proven approaches to integrating sales, marketing, core supply chain functions such as procurement and logistics, and widely diverse partner relationships.

Whether you’re a practitioner or student, this guide will help you approach integration projects with “eyes open”—so you can mitigate risks and maximize value.

  • Understanding what integration is and isn’t, and why it matters so much
  • Bridging the integration gap to maximize value creation
  • Fully leveraging information in internal and external integration
  • Driving more value by integrating purchasing and logistics
  • Aligning market, environmental, social, and political strategies
  • Achieving deeper demand/supply integration
  • Reducing product returns through better internal integration
  • Building more innovative, collaborative supplier relationships

Sample Content

Table of Contents

Preface    viii

Chapter 1: Integration: What It Is, What It Isn’t, and Why You Should Care    1

Integration and Supply Chain Management    4

What Factors Lead to Integration?    6

What Are Integration’s Performance Implications?    7

Solidifying Our Understanding of Integration    8

Toward Consensus on Cross-Functional Integration    10

Extending Previous Definitional Work on Integration    15

Planting the Seeds for Integration    18

Tools Available to Managers    21

Conclusion    24

Endnotes    25

Chapter 2: Bridging the Integration Gap    27

The Difficulty in Integrating    30

Interfunctional Bias    31

General Methods for Overcoming Conflict Within Integration    32

Interest-Based Problem Solving and Collaborative Communication    35

Conclusion    45

Endnotes    46

Chapter 3: Maximizing Organizational Value Creation Across the Great Divide    47

The Demand and Supply Integration Journey    50

Four Examples of the DSI Journey    53

Managerial Implications    68

Conclusions    75

About the Research    75

Endnotes    77

Chapter 4: The Role of Information in Internal and External Integration    79

The Importance of IT Infrastructure Integration to Supply Chain Effectiveness    80

The Role of Operating Models in Relation to Integration    82

Conclusions    85

Endnotes    88

Chapter 5: Bending the Chain: Deriving Value from Purchasing-Logistics Integration    89

The Surprising Challenge: Purchasing and Logistics Integration    93

Supply and Demand Disconnects    96

The Research: Linking Purchasing and Logistics Integration (PLi) to Improved Functional and Financial Performance    98

Best Practices    107

Seven Actions a Supply Chain Leader Can Take Today    118

How High Is Your PLi?    120

Endnotes    122

Chapter 6: Getting Aligned: The Benefits of Integrating Market, Environmental, Social, and Political Strategies Within the Organization    123

How Do Executives Engage in Strategic Management?    125

The Alignment Framework    127

Applying the Alignment Framework    129

Integrating Market and Nonmarket Strategies    136

Conclusion    144

Endnotes    144

Chapter 7: Achieving Demand and Supply Integration    147

The Idea Behind DSI    148

How DSI Is Different from S&OP    149

Signals That Demand and Supply Are Not Effectively Integrated    151

The Ideal Picture of Demand and Supply Integration    152

DSI Across the Supply Chain    157

Typical DSI Aberrations    160

DSI Core Principles    164

Critical Components of DSI    166

Characteristics of Successful DSI Implementations    172

DSI Summary    175

Endnotes    175

Chapter 8: Sell Right, Not More: Leveraging Internal Integration to Mitigate Product Returns    177

A Returns Management Overview: Inspiring Internal Integration    178

The Challenge of Managing Returns    190

Thoughts and Observations    200

Endnotes    201

Chapter 9: Supplier Integration via Vested Relationships    203

The Sourcing Continuum    204

Seven Sourcing Business Models    210

Supplier Integration via Vested Relationships    226

Conclusion    234

Endnotes    235

Chapter 10: Raw Material Feast or Famine: Integrating Supply Networks to Overcome Resource Scarcity    239

Supply Risk—It Is There, Whether You Manage It or Not    241

Understanding the Network of Risks    242

Managing the Network of Risks: Detection, Mitigation, and Recovery    243

Integration as an Enabler of Continuity and Resiliency    248

A Network Approach to Managing Supply Disruptions Through Integration    253

Natural Resource Scarcity and the Dynamic Global Supply Network    260

Conclusion    264

Endnotes    265

Chapter 11: Integrating Ideas and Environments: Blending Marketing Strategy with Context for Organizational Success    267

The Study: Integrating Marketing Strategy with a Firm’s Internal and External Conditions    273

Conclusion    293

Endnotes    294

Chapter 12: External Barriers to Integration: Tearing Down the Walls    297

Conceptualizing Integration    300

Defining the Types of Barriers    302

Concluding Thoughts    311

Endnotes    312

Index    313

Updates

Submit Errata

More Information

InformIT Promotional Mailings & Special Offers

I would like to receive exclusive offers and hear about products from InformIT and its family of brands. I can unsubscribe at any time.

Overview


Pearson Education, Inc., 221 River Street, Hoboken, New Jersey 07030, (Pearson) presents this site to provide information about products and services that can be purchased through this site.

This privacy notice provides an overview of our commitment to privacy and describes how we collect, protect, use and share personal information collected through this site. Please note that other Pearson websites and online products and services have their own separate privacy policies.

Collection and Use of Information


To conduct business and deliver products and services, Pearson collects and uses personal information in several ways in connection with this site, including:

Questions and Inquiries

For inquiries and questions, we collect the inquiry or question, together with name, contact details (email address, phone number and mailing address) and any other additional information voluntarily submitted to us through a Contact Us form or an email. We use this information to address the inquiry and respond to the question.

Online Store

For orders and purchases placed through our online store on this site, we collect order details, name, institution name and address (if applicable), email address, phone number, shipping and billing addresses, credit/debit card information, shipping options and any instructions. We use this information to complete transactions, fulfill orders, communicate with individuals placing orders or visiting the online store, and for related purposes.

Surveys

Pearson may offer opportunities to provide feedback or participate in surveys, including surveys evaluating Pearson products, services or sites. Participation is voluntary. Pearson collects information requested in the survey questions and uses the information to evaluate, support, maintain and improve products, services or sites, develop new products and services, conduct educational research and for other purposes specified in the survey.

Contests and Drawings

Occasionally, we may sponsor a contest or drawing. Participation is optional. Pearson collects name, contact information and other information specified on the entry form for the contest or drawing to conduct the contest or drawing. Pearson may collect additional personal information from the winners of a contest or drawing in order to award the prize and for tax reporting purposes, as required by law.

Newsletters

If you have elected to receive email newsletters or promotional mailings and special offers but want to unsubscribe, simply email information@informit.com.

Service Announcements

On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account information. However, these communications are not promotional in nature.

Customer Service

We communicate with users on a regular basis to provide requested services and in regard to issues relating to their account we reply via email or phone in accordance with the users' wishes when a user submits their information through our Contact Us form.

Other Collection and Use of Information


Application and System Logs

Pearson automatically collects log data to help ensure the delivery, availability and security of this site. Log data may include technical information about how a user or visitor connected to this site, such as browser type, type of computer/device, operating system, internet service provider and IP address. We use this information for support purposes and to monitor the health of the site, identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents and appropriately scale computing resources.

Web Analytics

Pearson may use third party web trend analytical services, including Google Analytics, to collect visitor information, such as IP addresses, browser types, referring pages, pages visited and time spent on a particular site. While these analytical services collect and report information on an anonymous basis, they may use cookies to gather web trend information. The information gathered may enable Pearson (but not the third party web trend services) to link information with application and system log data. Pearson uses this information for system administration and to identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents, appropriately scale computing resources and otherwise support and deliver this site and its services.

Cookies and Related Technologies

This site uses cookies and similar technologies to personalize content, measure traffic patterns, control security, track use and access of information on this site, and provide interest-based messages and advertising. Users can manage and block the use of cookies through their browser. Disabling or blocking certain cookies may limit the functionality of this site.

Do Not Track

This site currently does not respond to Do Not Track signals.

Security


Pearson uses appropriate physical, administrative and technical security measures to protect personal information from unauthorized access, use and disclosure.

Children


This site is not directed to children under the age of 13.

Marketing


Pearson may send or direct marketing communications to users, provided that

  • Pearson will not use personal information collected or processed as a K-12 school service provider for the purpose of directed or targeted advertising.
  • Such marketing is consistent with applicable law and Pearson's legal obligations.
  • Pearson will not knowingly direct or send marketing communications to an individual who has expressed a preference not to receive marketing.
  • Where required by applicable law, express or implied consent to marketing exists and has not been withdrawn.

Pearson may provide personal information to a third party service provider on a restricted basis to provide marketing solely on behalf of Pearson or an affiliate or customer for whom Pearson is a service provider. Marketing preferences may be changed at any time.

Correcting/Updating Personal Information


If a user's personally identifiable information changes (such as your postal address or email address), we provide a way to correct or update that user's personal data provided to us. This can be done on the Account page. If a user no longer desires our service and desires to delete his or her account, please contact us at customer-service@informit.com and we will process the deletion of a user's account.

Choice/Opt-out


Users can always make an informed choice as to whether they should proceed with certain services offered by InformIT. If you choose to remove yourself from our mailing list(s) simply visit the following page and uncheck any communication you no longer want to receive: www.informit.com/u.aspx.

Sale of Personal Information


Pearson does not rent or sell personal information in exchange for any payment of money.

While Pearson does not sell personal information, as defined in Nevada law, Nevada residents may email a request for no sale of their personal information to NevadaDesignatedRequest@pearson.com.

Supplemental Privacy Statement for California Residents


California residents should read our Supplemental privacy statement for California residents in conjunction with this Privacy Notice. The Supplemental privacy statement for California residents explains Pearson's commitment to comply with California law and applies to personal information of California residents collected in connection with this site and the Services.

Sharing and Disclosure


Pearson may disclose personal information, as follows:

  • As required by law.
  • With the consent of the individual (or their parent, if the individual is a minor)
  • In response to a subpoena, court order or legal process, to the extent permitted or required by law
  • To protect the security and safety of individuals, data, assets and systems, consistent with applicable law
  • In connection the sale, joint venture or other transfer of some or all of its company or assets, subject to the provisions of this Privacy Notice
  • To investigate or address actual or suspected fraud or other illegal activities
  • To exercise its legal rights, including enforcement of the Terms of Use for this site or another contract
  • To affiliated Pearson companies and other companies and organizations who perform work for Pearson and are obligated to protect the privacy of personal information consistent with this Privacy Notice
  • To a school, organization, company or government agency, where Pearson collects or processes the personal information in a school setting or on behalf of such organization, company or government agency.

Links


This web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects Personal Information. This privacy statement applies solely to information collected by this web site.

Requests and Contact


Please contact us about this Privacy Notice or if you have any requests or questions relating to the privacy of your personal information.

Changes to this Privacy Notice


We may revise this Privacy Notice through an updated posting. We will identify the effective date of the revision in the posting. Often, updates are made to provide greater clarity or to comply with changes in regulatory requirements. If the updates involve material changes to the collection, protection, use or disclosure of Personal Information, Pearson will provide notice of the change through a conspicuous notice on this site or other appropriate way. Continued use of the site after the effective date of a posted revision evidences acceptance. Please contact us if you have questions or concerns about the Privacy Notice or any objection to any revisions.

Last Update: November 17, 2020