- Resisting the Urge to Provide Unsolicited Expertise
- Handling Explicit Requests for Expertise
- Sharing the “Minimum Viable” Amount of Expertise
- We All Have Blind Spots
- Applying a Coaching Mindset to Teaching
- Creating a Self-Serve Knowledge-Sharing Environment
- Guidelines for Sharing Feedback and Expertise
- Additional Considerations for Sharing Feedback and Expertise
- Receiving Feedback as a Coach
- Chapter Summary
This chapter is from the book
This chapter is from the book
This chapter is from the book
Chapter Summary
This chapter has been all about sharing expertise with a coaching mindset. By leaning into coaching, you can maximize coachees’ ability to learn and grow in how they apply Agile in their work. This includes the following:
Resisting the urge to provide unsolicited expertise
Proactively communicating and demonstrating the value of coaching
Using the coaching techniques redirecting and highlighting
Sharing expertise using a coaching mindset
Sharing the minimum viable amount of expertise
Sharing expertise at the last responsible moment
Avoiding praise and criticism
Making your expert knowledge and expert services self-serve through approaches such as a catalog of services
A summary of the guidelines for sharing feedback and expertise described in this chapter is available in Appendix B. Appendix B also contains a summary of the guidelines for how to maximize your time spent in a purely coaching mode.
Self-Assessment
For each of these questions, also consider any potential next steps.
How often do you ask for permission prior to sharing feedback or expertise?
How long can you interact with another person without offering opinions or expertise? Are you able to do this for 30 minutes?
When you share expertise, how consistently are you able to do this without advocating a specific course of action?
When a coachee doesn’t use the information that you provided, how well are you able to accept that choice?
To what degree are you able to provide feedback without criticism or judgment?
Suggested Next Steps
Look for opportunities to use the redirecting and highlighting coaching techniques.
Look for opportunities to provide expertise with a coaching mindset.
Do the exercises for Chapter 4 in Appendix A, which include “Create a Catalog of Services.”