The authors of China 88: The Real China and How to Deal with It discuss Chinese values and how they are influenced by its rich past as well as its rapidly developing present.
The authors introduce their book, which explains that the crucial and intersecting challenges of scarcities, both emerging and intensifying, will consume China’s custodians over the next decade.
The authors of Operating in Emerging Markets introduce their book, which offers a comprehensive account of emerging markets that can complement more conventional material and provide a useful guide to business in emerging markets.
Service Management: An Integrated Approach to Supply Chain Management and Operations is intended to help managers of service organizations develop strategies and practices to raise customer satisfaction with services to the same levels attained by manufacturers. This chapter begins by defining services and exploring the role of services in our society.