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Start with the Customer: How to deliver world-class customer service

Start with the Customer: How to deliver world-class customer service
By Peter Cross, Jo Causon
Published Aug 19, 2025 by Pearson Business
Book $27.19

Use Git Like A Pro (Video Course)

Use Git Like A Pro (Video Course)
By Aashima Ahuja
Published Mar 18, 2025 by Addison-Wesley Professional
Online Video $239.99

Bridging Intention to Impact: Transforming Digital Product Development through Evidence-Based Decision-Making

Bridging Intention to Impact: Transforming Digital Product Development through Evidence-Based Decision-Making
By Connor Joyce
Published Aug 1, 2024 by New Riders
Book $39.99eBook $38.39

The AI Revolution in Customer Service and Support: A Practical Guide to Impactful Deployment of AI to Best Serve Your Customers

The AI Revolution in Customer Service and Support: A Practical Guide to Impactful Deployment of AI to Best Serve Your Customers
By Ross Smith, Mayte Cubino, Emily McKeon
Published Jul 2, 2024 by Pearson
Book $35.99eBook $30.39

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Articles

Gary McGraw

Software [In]security: Partly Cloudy with a Chance of Security
By Gary McGrawJun 17, 2011

Security expert Gary McGraw provides some issues to consider when it comes to adoption of cloud services and their impact on security in your organization.

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