EARTH WEEK
Now through April 22, save up to 70% on digital learning resources. Learn more.
Register your product to gain access to bonus material or receive a coupon.
This eBook includes the following formats, accessible from your Account page after purchase:
EPUB The open industry format known for its reflowable content and usability on supported mobile devices.
PDF The popular standard, used most often with the free Acrobat® Reader® software.
This eBook requires no passwords or activation to read. We customize your eBook by discreetly watermarking it with your name, making it uniquely yours.
Harvard Business School's Michael Roberto draws on powerful decision-making case studies from every walk of life, showing how to promote honest, constructive dissent and skepticism; use it to improve decisions; and align organizations behind those decisions. Learn from disasters like the Space Shuttle Columbia and JFK's Bay of Pigs Invasion, from successes like Sid Caesar and Bill Parcells, from George W. Bush's decision-making after 9/11. Roberto complements his compelling case studies with extensive new research on executive decisionmaking. Discover how to test and probe a management team; when 'yes' means 'yes' and when it doesn't; and how to build real consensus that leads to action. Gain important new insights into managing teams, mitigating risk, promoting corporate ethics, and much more.
Preface.
Acknowledgments.
I. LEADING THE DECISION PROCESS.
1. The Leadership Challenge.
2. Deciding How to Decide.
II. MANAGING CONFLICT.
3. An Absence of Candor.
4. Stimulating the Clash of Ideas.
5. Keeping Conflict Constructive.
III. BUILDING CONSENSUS.
6. The Dynamics of Indecision.
7. Fair and Legitimate Process.
8. Reaching Closure.
IV. A NEW BREED OF TAKE-CHARGE LEADER.
9. Leading with Restraint.
Appendix Endnotes.
Index.