Video accessible from your Account page after purchase.
60 Minutes of Video Instruction
Adapt your communication style to build stronger, more effective relationships.
Overview:
Effective communication starts with understanding--both yourself and others. This course introduces a practical framework for recognizing different communication styles and using that insight to connect more effectively with colleagues, stakeholders, and customers.
Debra Stevens, author and executive coach, uses actor-led scenarios and coaching to show you how to identify communication preferences, avoid common disconnects, and adapt your style without losing authenticity--helping you build trust, reduce friction, and improve collaboration.
Career Success Series:
The Career Success Series from Pearson helps learners build essential personal and professional skills--including communication, leadership, teamwork, critical thinking, and resilience. These expertled video courses support success in any industry, any role, and at every career stage.
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Who Should Take This Course:
Introduction to Communication Styles
The Four Communication Styles Explained
Style Demonstrations and Scenarios
Adapting Your Approach
Building Stronger Connections
Summary and Reflection
