Strip away the hype, and discover business communications techniques that really work!
Improving communication skills is the single most powerful step one can take to supercharge a career. What are the best, PROVEN ways to motivate action now, and gain lasting influence in any organization? The Truth About Getting Your Point Across reveals what really works: 59 principles and breakthrough communication techniques. Discover how to recognize an audience's unspoken expectations; run effective meetings; develop powerfully motivating presentations; give teams clear direction; brainstorm and problem-solve efficiently; successfully interview, listen, and give feedback; influence difficult colleagues; make the most of informal communication; and communicate more effectively with global colleagues.
About the Author xviii
Part I: The Truth About You and Your Recipient 1
Part II: The Truth About Setting Direction 21
Part III: The Truth About Running Meetings 41
Part IV: The Truth About Developing Effective Presentations 65
Part V: The Truth About Writing Status Reports 85
Part VI: The Truth About Brainstorming 105
Part VII: The Truth About Problem Solving 123
Part VIII: The Truth About Interviewing 145
Part IX: The Truth About Giving Feedback 167
Part X: The Truth About Being a Good Listener 185
Part XI: The Truth About Informal Communications 199
Part XII: The Truth About Influencing Those Who Don’t Work for You 217
Part XIII: The Truth About Communicating Globally 231