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In your daily maintenance routine of your company's Microsoft Exchange Server, you probably run into bumps along the way. Sams Teach Yourself Exchange Server 2003 in 10 Minutes is a great, quick-reference guide to the most common tasks you perform as an Exchange Server administrator. Use this guide as a basis for practical knowledge and solutions to problems with managing mailboxes, performing database maintenance, Outlook Web access, performance optimization and group policy management. When all you need is a quick-hit of information so you can quickly get back to work, Sams Teach Yourself Exchange Server 2003 in 10 Minutes is your best option.
Managing Users, Contacts, and Groups
Managing Users, Contacts, and Groups in Exchange Server 2003
Introduction.
Who Is This Book For?
How Is This Book Organized?
Goals for Part I
Goals for Part II-IV
Conventions Used in This Book
I. EXCHANGE SERVER 2003 OVERVIEW.
1. Introducing Exchange Server 2003.
New Features
Improved Administration, Deployment, and Management Tools
Updated Outlook Web Access
Updated VSAPI
Enhanced Reliability, Backup, and Recovery via Volume Shadow Copy Service and Mailbox Recovery Center
Exchange Server 2003 Enterprise Specific Features
Messaging, Collaboration, and Presence in the Enterprise
Choosing an Edition
Exchange Server 2003 Standard
Exchange Server 2003 Enterprise
Installation Prerequisites
Network Requirements
Hardware
Network Operating System Requirements
Features No Longer Supported
Chat, Instant Messaging, Conferencing
M: Drive
MAPI, MAPI Common Message Calls
Legacy Connectors
Summary
2. Understanding Exchange 2003 and Active Directory.
Why Active Directory?
Active Directory Advantages
Requirements for Exchange Server 2003
Why Windows Server 2003?
Server Reliability
Remote Access
Server Clustering
Understanding Front-End Servers
Typical Scenarios for Front-End Servers
Understanding Back-End Servers
Typical Scenarios for Back-End Servers
Summary
II. EXCHANGE SERVER 2003 ADMINISTRATION CONFIGURATION AND ADMINISTRATION.
3. Managing Users, Contacts, and Groups.
Administering Active Directory
Managing Users with Active Directory
Managing Contacts
Working with Security and Distribution Groups
Group Types and Scopes
Creating Security or Distribution Groups
Creating Query-Based Distribution Groups
Renaming and Deleting Groups
Summary
4. Managing Exchange Server 2003 via Exchange System Manager.
What Is Exchange System Manager (ESM)?
Installing the ESM
Backward Compatibility with ESM
Creating Mailbox Data Stores
Creating Public Folder Data Stores
Summary
5. Managing Mailboxes and Address Lists.
Understanding Mailbox Administration
Managing Mailboxes
Removing Mailboxes from User Accounts
Viewing Mailbox Size and Message Counts
Setting Mailbox Restrictions
Managing Address Lists
Setting Up New Address Lists
Working with Address Book Templates
Managing Offline Address Lists
Summary
6. Managing Administrative Groups and Routing Groups.
Working with Administrative Groups
Displaying Administrative Groups
Switching Operational Modes
Adding Administrative Groups
Moving and Copying Objects Between Groups
Renaming and Deleting Administrative Groups
Working with Routing Groups
Enabling and Creating Routing Groups
Moving Servers Between Routing Groups
Renaming and Deleting Routing Groups
Configuring the X.400 Message Transfer Agent (MTA) and Parameters
Configuring X.400 Connectors
Creating a TCP/IP X.400 Stack
Creating an X.400 Connector
Configuring Routing Group Connectors
Configuring SMTP Connectors
Managing Connectors
Enabling Content Restrictions
Enabling Delivery Restrictions
Disabling Connectors
Summary
7. Using and Managing Public Folders.
Using and Accessing Public Folders
Verifying HTTP Virtual Server Settings
Accessing Public Folders Through the Exchange Information Store
Managing Public Folders
Creating Public Folder Containers and Trees
Creating Public Folders with Exchange System Manager
Creating Public Folders in Outlook
Creating Public Folders Using Internet Explorer
Adding Items to Public Folders Using Exchange System Manager
Adding Items to Public Folders Using Internet Explorer and Outlook
Manipulating Public Folders
Delegating Administrative Permissions
Managing Public Folder Replication
Configuring Public Folder Replication Settings
Removing Public Folder Replicas
Viewing Replication Status
Summary
8. Configuring and Managing Virtual Servers.
Working with Virtual Servers
Managing Virtual Servers
Administering POP3 Virtual Servers
Administering SMTP Virtual Servers
Creating SMTP Virtual Servers
Configuring Incoming Connections
Administering IMAP4 Virtual Servers
Administering HTTP Virtual Servers
Summary
9. Securing Exchange with Policies and Permissions.
Managing Policies
Managing Recipient Policies
Managing System Policies
Managing Permissions
Setting Permissions
Delegating Permissions
Securing Groups
Using Microsoft Baseline Security Analyzer
Summary
III. EXCHANGE SERVER EMAIL CLIENTS: OWA, OMA, AND OUTLOOK.
10. Managing Outlook Web Access (OWA) and Outlook Mobile Access (OMA).
Introducing OWA for Exchange Server 2003
Using OWA
Managing OWA
Introducing OMA for Exchange Server 2003
Setting Up OMA
Managing OMA
Summary
11. Managing and Using Microsoft Office Outlook 2003.
Introducing the New Features in Microsoft Office Outlook 2003
Configuring Outlook 2003
Initial Configuration: Setting Up Outlook to Connect to Exchange Server
Initial Configuration: Setting Up Outlook to Connect to Internet Mail or Other Server Types
Using Outlook 2003
Introducing RPC over HTTP for Outlook 2003
Configuring RPC over HTTP
Using Outlook 2003 via RPC over HTTP
Summary
IV. PERFORMANCE, OPTIMIZATION, AND DISASTER RECOVERY TECHNIQUES.
12. Performance Monitoring, Optimizing, and Troubleshooting.
Message Tracking and Logging
Tracking Messages
Logging Virtual Servers and Diagnostics Logging
Managing and Troubleshooting Message Queues
Monitoring Server Health and Performance
Using the Performance Console
Using Network Monitor
Using Task Manager
Monitoring Processor Usage
Monitoring Disk Subsystems
Troubleshooting Exchange Databases
Using ISINTEG
Using ESEUTIL
Summary
13. Backing Up Data Stores with the Windows Server 2003 Backup Utility.
Choosing the Proper Backup Regimen
Understanding the Basic Backup Types
Online and Offline Backups
Backup Types
Understanding Which Components to Back Up
Backing Up Mailbox Data Stores and Public Folder Stores
Backing Up Certificate Services
Backing Up Internet Information Services
Backing Up Active Directory: Users, Groups, and Contacts
Setting Up Recovery Storage Groups
Summary
14. Restoring Data Stores with the Windows Server 2003 Backup Utility.
Choosing Which Components to Restore
Restoring Mailboxes and Public Folders
Restoring Certificate Services
Restoring Internet Information Services
Restoring Active Directory: Users, Groups, and Contacts
Using Recovery Storage Groups
Summary
15. Exploring Exchange 2003 Tools, Resources, and Links.
Help! Where Can I Go?
Backup Tools
VERITAS Backup Exec
CommVault Galaxy Backup and Recovery
Antivirus Utilities
Sybari Antigen for Exchange
Symantec Mail Security for Microsoft Exchange
McAfee GroupShield for Microsoft Exchange
Panda Exchange Secure Antivirus
Trend Micro ScanMail for Microsoft Exchange
AntiSpam Utilities
iHateSpam Server Edition
Lyris MailShield
SpamArrest.com
Tapping into the Online Exchange Server Community
The Experts Exchange Website
The Slip Stick Website
The MS Exchange.org Website
The Microsoft Exchange Product Home Page
The Microsoft Exchange Server 2003 Support Center
The Exchange Server Developer Center
The Exchange Server TechCenter
The Microsoft Knowledge Base
Summary
Index.