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The Project Manager: Mastering the Art of Delivery, 2nd Edition

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The Project Manager: Mastering the Art of Delivery, 2nd Edition

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  • Copyright 2010
  • Edition: 2nd
  • eBook (Watermarked)
  • ISBN-10: 0-13-354551-2
  • ISBN-13: 978-0-13-354551-7

Processes don't drive projects; people do.

Successful project management is ultimately about effective communication, and more broadly, effective people management. Most books, however, deal largely with process - the mechanical, methodological side, and play down the human side.

The Project Manageris a fresh approach to project management: it moves beyond the formal methodologies and techniques to shed light on the core skills that will make you a great project manager. It puts the project manager centre stage and provides you with an invaluable set of experience-based lessons, tips, and advice to help you consistently deliver the results you want.

Whether you are a project manager yourself, or someone who works with or recruits project managers, this book will be essential reading.


Sample Content

Table of Contents


Preface                                                                                                                      ix


The secret art

Why read this book?

A brief word on job titles

Work-streams, projects, programmes and portfolios

A short overview of the contents

1          Some basics

What is a project? What is project management?

What is a project manager?

Who are projects for?

What is success?

2          Listening and talking

The most important chapter in the book

Your audience – whom you must listen and talk to

Listening – learning to understand what the customer wants

Communicating with your audience

3          What actually is your project?

The importance of understanding scope                                                                         

The key scoping questions

4          Some key traits

The sense of ownership and involvement

Good judgement – project management style

Project management judgements – summary

A touch of creativity

5          Getting your project started





Thinking about contingency and risk


Projects in the real world – common practical issues to overcome

6          Personal styles

Styles to avoid

Styles to encourage

7          Managing your project

What should you manage?

How do you know to take management action?

How should you manage?

Change control and management

Decision making

8          The team

Getting the best from the project team

9          The limits of knowledge

The generalist vs the specialist

What should project managers not do?

Specialist skills that should be recognised as not being the project manager’s job

10        The mechanics of project management

The project manager’s toolkit

What more can you learn?

11        Knowing when to say ‘no’

When do you actually need a project manager?

Knowing the danger signals

Constructively killing projects off

Just say ‘no’

12        The wider context 

            Strategy and projects

            Operations and projects

Programme management

            Portfolio management

            Change management

            Benefits management


13        Closing thoughts

Quick reference guide – summary contents



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