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PC and Gadget Help Desk, The: A Do-It-Yourself Guide To Troubleshooting and Repairing

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PC and Gadget Help Desk, The: A Do-It-Yourself Guide To Troubleshooting and Repairing


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  • Copyright 2015
  • Dimensions: 7" x 9-1/8"
  • Edition: 1st
  • Book
  • ISBN-10: 0-7897-5345-6
  • ISBN-13: 978-0-7897-5345-8

A Do-It-Yourself Guide To
Troubleshooting and Repairing

Your EASY, comprehensive technology troubleshooter!

PCs, smartphones, tablets, networks, cameras, home theater and more—all in one book!

We all use technology—and we all have problems with it. Don’t get frustrated… and don’t waste money on costly repair or support calls! Solve the problems yourself, with the one guide that makes it easy: The PC and Gadget Help Desk. Using clear pictures, handy “symptom tables,” and easy-to-use flowcharts, Mark Edward Soper walks you step-by-step through identifying, solving, and preventinghundreds of today’s most aggravating tech problems. Soper covers all your major platforms: iPhones, iPads, Android devices, Windows systems, and more. He even helps you fix the weird problems that happen when you use them together!

  • Regain lost Internet access and fix broken Wi-Fi connections
  • Solve problems with viewing and sharing media or other files
  • Track down power problems wherever they arise
  • Troubleshoot printing problems and print from smartphones or tablets
  • Fix missing video or audio on your HDTV or home theater system
  • Get syncing working right on your Apple or Android device
  • Improve your PC’s 3D gaming performance
  • Identify and replace flaky memory chips
  • Prevent overheating that can damage your equipment
  • Solve common problems with digital cameras and DV camcorders
  • Troubleshoot iOS or Android antennas, updates, screens, and connectivity
  • Get FaceTime working right on your iPhone or iPad
  • Troubleshoot eReaders and display your eBooks on additional devices
  • Sensibly decide whether to upgrade, repair, or replace

Mark Edward Soper has spent 30 years as an instructor and corporate trainer, helping thousands of people work more happily with personal technology. He is the author of PC Help Desk in a Book, and is the co-author of Leo Laporte’s PC Help Desk, as well as more than 25 other books on Windows, digital imaging, networking, the Internet, IT certification, and computer troubleshooting. Soper is a CompTIA A+ Certified computer technician and Microsoft Certified Professional.

BONUS ONLINE VIDEOS: Includes access to free, studio-quality how-to videos that make troubleshooting and repair even easier!

Sample Content

Online Sample Chapter

Fixing Windows Devices That Can't Start

Sample Pages

Download the sample pages (includes Chapter 8 and Index)

Table of Contents

Introduction 1

Why You Need This Book 1

How to Use This Book 2

How This Book Is Organized 3

Chapter 1, “PC, Tablet, Mobile Device, Home Theater, Digital Camera, and Camcorder Anatomy 101” 4

Chapter 2, “Upgrade, Repair, or Replace?” 4

Chapter 3, “Troubleshooting Internet Problems” 4

Chapter 4, “Curing Malware and Stopping Scams” 4

Chapter 5, “Solving Problems with Viewing Your Photos and Videos” 4

Chapter 6, “Keeping Devices Powered Up” 5

Chapter 7, “Desktop Power Supply Troubleshooting” 5

Chapter 8, “Fixing Windows Devices That Can’t Start” 5

Chapter 9, “Solving File Sharing Problems” 5

Chapter 10, “Troubleshooting Device Sharing” 5

Chapter 11, “Troubleshooting Printing” 5

Chapter 12, “Troubleshooting Home Theater, HDTVs, and Projectors” 5

Chapter 13, “Fixing Slow 3D Gaming” 6

Chapter 14, “Keeping Your Devices Updated” 6

Chapter 15, “Dealing with Contrary Memory” 6

Chapter 16, “Keeping Devices Cool” 6

Chapter 17, “Troubleshooting Touchscreens, Keyboards, and Mice” 6

Chapter 18, “Upgrading and Troubleshooting Storage Devices” 6

Chapter 19, “Software Troubleshooting” 7

Chapter 20, “Digital Camera Troubleshooting” 7

Chapter 21, “HD Camcorder and Video Troubleshooting” 7

Chapter 22, “iOS Troubleshooting” 7

Chapter 23, “Android Troubleshooting” 7

Chapter 24, “Troubleshooting Flowcharts” 7

Glossary 8

1 PC, Tablet, Mobile Device, Home Theater, Digital Camera, and Camcorder Anatomy 101 9

One Device = Many Subsystems 9

    Hardware, Software, and Firmware 10

Desktop and Laptop PC Subsystems 10

Stop ESD—Don’t Fry Your PC! 11

Desktop PC Anatomy 13


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