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The Apple-Certified Way to Learn
macOS Support Essentials 11, the official book for macOS support, is a top-notch primer for anyone who needs to support, troubleshoot, or optimize macOS Big Sur, such as IT professionals, technicians, help desk specialists, and ardent Mac users. This is the only Apple Pro Training Series book that covers Big Sur. Youll find in-depth, step-by-step instructions on everything from upgrading, updating, reinstalling and configuring macOS Big Sur to setting-up network services like the Content Caching service.
This book covers updated system utilities and new features in macOS Big Sur, including security and privacy enhancements, Control Center and Notification Center, Safari, system extensions, macOS Recovery, Startup Security Utility, and the Signed System Volume (SSV).
This book includes the following content:
Part I. Installation and Configuration
1. Introduction to macOS
2. Update, Upgrade, or Reinstall macOS
3. Set Up and Configure macOS
4. Use the Command Line
5. Use macOS Recovery
6. Update macOS
Part II. User Accounts
7. Manage User Accounts
8. Manage User Home Folders
9. Manage Security and Privacy
10. Manage Password Changes
Part III. File Systems
11. Manage File Systems and Storage
12. Manage FileVault
13. Manage Permissions and Sharing
14. Use Hidden Items, Shortcuts, and File Archives
Part IV. Data Management
15. Manage System Resources
16. Use Metadata, Spotlight, and Siri
17. Manage Time Machine
Part V. Apps and Processes
18. Install Apps
19. Manage Files
20. Manage and Troubleshoot Apps
Part VI. Network Configuration
21. Manage Basic Network Settings
22. Manage Advanced Network Settings
23. Troubleshoot Network Issues
Part VII. Network Services
24. Manage Network Services
25. Manage Host Sharing and Personal Firewall
Part VIII. System Management
26. Troubleshoot Peripherals
27. Manage Printers and Scanners
28. Troubleshoot Startup and System Issues