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“Lean Integration is an excellent resource for anyone struggling with the challenges of performing integration for a complex enterprise.”
–Steve J. Dennis, Integration Competency Center Director, Nike
Use Lean Techniques to Integrate Enterprise Systems Faster, with Far Less Cost and Risk
By some estimates, 40 percent of IT budgets are devoted to integration. However, most organizations still attack integration on a project-by-project basis, causing unnecessary expense, waste, risk, and delay. They struggle with integration “hairballs”: complex point-to-point information exchanges that are expensive to maintain, difficult to change, and unpredictable in operation.
The solution is Lean Integration. This book demonstrates how to use proven “lean” techniques to take control over the entire integration process. John Schmidt and David Lyle show how to establish “integration factories” that leverage the powerful benefits of repeatability and continuous improvement across every integration project you undertake.
Drawing on their immense experience, Schmidt and Lyle bring together best practices; solid management principles; and specific, measurable actions for streamlining integration development and maintenance.
Whether you’re an IT manager, project leader, architect, analyst, or developer, this book will help you systematically improve the way you integrate–adding value that is both substantial and sustainable.
Coverage includes
Visit integrationfactory.com for additional resources, including more case studies, best practices, templates, software demos, and reference links, plus a direct connection to lean integration practitioners worldwide.
List of Figures and Tables xv
Foreword xix
Preface xxiii
Acknowledgments xxvii
About the Authors xxix
Introduction xxxi
Part I: Executive Summary 1
Chapter 1: What Is Lean Integration and Why Is It Important? 3
Constant Rapid Change and Organizational Agility 5
The Case for Lean Integration 9
What Is Integration? 11
Integration Maturity Levels 14
Economies of Scale (the Integration Market) 16
Getting Started: Incremental Implementation without “Boiling the Ocean” 20
Chapter 2: A Brief History of Lean 23
The Lean System 29
The Lean Practices 34
Lean Application Trends 41
Case Study: The Value of Lean in Service Industries 44
Chapter 3: The Integration Factory 45
What Is an Integration Factory? 46
The Integration Factory as an Element of an ICC 52
How Does the Integration Factory Work? 55
Integration Factories as Self-Service ICCs 64
Part II: Applying Lean Principles 67
Chapter 4: Focus on the Customer and Eliminate Waste 69
Focus on the Customer 70
Integration Wastes 74
Case Study: Waste Elimination at Clicks-and-Bricks 81
Case Study: Waste Elimination at Big Bank 85
Focus on the Integration Value Chain 87
Chapter 5: Continuously Improve 89
Continuous Learning and Knowledge Management 90
Case Study: Continuous Improvement at Clicks-and-Bricks 91
Chapter 6: Empower the Team 103
What Is a Team? 104
Examples of Empowered Teams in Software 107
Creating an Empowered Lean Integration Team 109
Leadership and Vision 112
Important Practices That Help Enable Empowered Teams 117
Organizing the Team: Thoughts on Organizational Structures 120
Case Study: Smith & Nephew–Integrating Lean Principles with Data Quality 122
Chapter 7: Optimize the Whole 131
Optimize the Whole Rather than Optimize the Parts 132
What Is “the Whole”? An Introduction to Value Stream Mapping 134
Selecting Metrics to Optimize the Whole 139
Chapter 8: Plan for Change and Mass-Customize 145
Techniques for Enabling Constant Change 146
Mass Customization 152
Case Study: Using Mass Customization 159
Chapter 9: Automate Processes and Deliver Fast 163
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