Home > Store

Lean and Technology: Working Hand in Hand to Enable and Energize Your Global Supply Chain

Register your product to gain access to bonus material or receive a coupon.

Lean and Technology: Working Hand in Hand to Enable and Energize Your Global Supply Chain


  • Sorry, this book is no longer in print.
Not for Sale

eBook (Watermarked)

  • Your Price: $30.39
  • List Price: $37.99
  • Includes EPUB and PDF
  • About eBook Formats
  • This eBook includes the following formats, accessible from your Account page after purchase:

    ePub EPUB The open industry format known for its reflowable content and usability on supported mobile devices.

    Adobe Reader PDF The popular standard, used most often with the free Acrobat® Reader® software.

    This eBook requires no passwords or activation to read. We customize your eBook by discreetly watermarking it with your name, making it uniquely yours.


  • Copyright 2017
  • Dimensions: 7" x 9-1/8"
  • Pages: 320
  • Edition: 1st
  • Book
  • ISBN-10: 0-13-429145-X
  • ISBN-13: 978-0-13-429145-1

Focus Your Supply Chain Technology Investments to Reduce Risk and Maximize Competitiveness

Lean, Six Sigma, and related approaches offer immense potential for improving competitiveness, cost, and customer experience—if you can overcome the challenges of planning and implementation. The well-targeted use of technology can dramatically reduce your risks and accelerate your progress. Until now, however, many guidebooks and consultants have treated Lean primarily as a “pen and pencil” technique. Lean and Technology is the first complete guide to integrating Lean thinking with proven, affordable, and emerging technologies. You’ll learn how companies are linking strategy, the value chain, and IT—and how they are executing on their plans to achieve real competitive advantage.

Step by step, Myerson shows how to use the proven six-step SCOR Model to organize the integration of technology with all key supply chain and operations processes. You’ll discover how to:

  • PLAN to optimize supply chain networks, demand forecasting, master production scheduling, and S&OP
  • SOURCE more effectively with today’s MRP and procurement/e-procurement technologies
  • MAKE higher-value “lean production” products with modern ERP, MES, and short-term scheduling systems
  • DELIVER the right customer solutions at the right time and cost via advanced DRP, TMS, and order fulfillment systems
  • RETURN products and materials with state-of-the-art reverse logistics systems
  • ENABLE continuous improvement via carefully chosen measurements, metrics, and analytics
Throughout, Myerson presents easy-to-use tools, methodologies, best practices, and real-world examples: all you need to improve speed, accuracy, integration, and collaboration across complex supply chains. He concludes by previewing emerging technologies for maintaining and extending the competitive advantage you’ve already built.

Sample Content

Online Sample Chapter

Lean Supply Chain and Technology: A Perfect Combination

Sample Pages

Download the sample pages (includes Chapter 1 and index)

Table of Contents

Chapter 1  Lean Supply Chain and Technology: A Perfect Combination     3

It’s a Small World After All     3
How Big an Opportunity Is It?     5
    The Extended and Often Global Supply Chain and Technology     6
    Information Systems (IS) Versus Information Technology (IT)     6
    Risks and Rewards     7
Linking Competitive Strategy to the Value Chain     7
Competitive Strategy, Business Processes, and IT Structure Aligned     11
Using the SCOR Model to Help Enable Lean Opportunities with Technology     13
Chapter 2  The Growing Importance of the Supply Chain and Technology to Business and Society     15
Supply Chain Defined     15
History of Supply Chain and Logistics Management     17
The Role of Information Technology in the Supply Chain     19
    Supply Chain Information     19
    Interactive View of Information     19
    Importance of Integration for Sharing Information     21
    Viewpoints of Supply Chain Information Systems     22
    Supply Chain Macro Processes     22
    Supply Chain Information Technologies     23
Supply Chain Technology Trends     24
Chapter 3  Lean Concepts and Their Applications in the Supply Chain     27
Lean Background     27
Value-Added Versus Non-Value-Added Activities     28
Waste     29
Lean Culture and Teamwork     35
Elements of a Lean Supply Chain Strategy     37
    Basic Tools     37
    Advanced Tools     42
    Tools for Identifying and Solving Problems     49
Lean, Supply Chain, and Technology     50
Chapter 4  Software and Hardware Sourcing Process and Applications of Supply Chain and Logistics Management Technology     53
The Procurement Process     53
    Identify and Review Requirements     53
    Establish Specifications     55
    Identify and Select Suppliers     55
    Determine the Right Price     57
    Issue Purchase Orders     58
    Follow Up to Assure Correct Delivery     60
    Receive and Accept Goods     60
    Approve Invoice for Payment     60
Software and Hardware Selection     61
    Phase 1—Planning and Budgeting     61
    Phase 2—Requirements Analysis     61
    Phase 3—Vendor Research     62
    Phase 4—Demonstrations     62
    Phase 5—Final Decision     62
    Phase 6—Contract Negotiation     63
    Implementation Partner/VAR Selection     63
Make or Buy     63
    SCM System Costs and Options     64
     “Best-in-Class” Versus Single Integrated Solution     64
    Consultants     65
Project Management     65
Supply Chain Software Market     66
    Supply Chain Planning (SCP)     67
    Supply Chain Execution (SCE)     68
    Other Supply Chain Technologies     69
Current and Future Trends in Supply Chain Software     70
    Short-Term Supply Chain Technology Trends     70
    Emerging Supply Chain Technology Trends     70

PART II:  PLAN     73
Chapter 5  Supply Chain Network Optimization     75

Strategic Planning Level     75
Tactical Planning Level     75
Operational Planning Level     76
Importance of the Supply Chain Network     77
The Location Decision and Its Impact on Value     77
How and Why Network Optimization Technology Can Help Enable a Lean Supply Chain     80
Network Optimization Technology     80
    Technology Options     82
Supply Chain Network Optimization Technology Case Studies     83
Chapter 6  Demand Forecasting Systems     87
A Lean Approach to Forecasting     88
Typical Forecasting Process     89
Lean Forecasting Process     90
Forecasting Technology Options and Requirements     94
Lean Forecasting Technology Case Studies     96
Chapter 7  Master Production Scheduling     101
Master Production Schedule (MPS) Defined     101
Lean Scheduling     102
MPS/Production Planning Technology Options and Requirements     104
    Lean and ERP for Production Planning: A Fine Balancing Act     104
Lean Production Planning and Technology Case Studies     105
Chapter 8  Sales and Operations Planning (S&OP)     111
Sales and Operations Planning (S&OP) Defined     111
S&OP and Lean     113
    Working Together     114
S&OP/Aggregate Planning Technology     115
Lean S&OP/Aggregate Planning and Technology Case Studies     117

Chapter 9  Material Requirements Planning (MRP)     125

Procurement and Purchasing Defined     125
    The Purchasing Process     126
    Types of Business Purchasing     127
Material Requirements Planning Described     128
Lean and Material Requirements Planning     130
Material Requirements Planning Technology     133
Lean MRP and Technology Case Studies     135
Chapter 10  Procurement (and e-Procurement) Systems     139
The Procurement Process     139
    Automation of Procurement Documents and Processes     139
Lean and Procurement     140
Procurement Technology     143
Lean Procurement and Technology Case Studies     145

PART IV:  MAKE     149
Chapter 11  Enterprise Resource Planning (ERP) Systems     151

Lean Supply Chain and ERP Systems     152
ERP Technology     154
Lean Supply Chain and ERP Systems Case Studies     156
Chapter 12  Manufacturing Execution Systems (MES)     161
The Role of MES in Today’s Competitive Environment     162
Manufacturing Execution Systems and Lean     163
    MES, Lean, and Visual Management Systems     164
Lean Supply Chain and Manufacturing Execution Systems Case Studies     165
Chapter 13  Short-Term Scheduling     171
Short-Term Scheduling Process     172
    Continuous Versus Discrete Industry Scheduling     173
Scheduling in Service Industries     175
Lean Short-Term Scheduling     176
Advanced Planning and Scheduling (APS) Systems     176
Advanced Planning and Scheduling Systems Technology     178
Advanced Planning and Scheduling Systems Technology Case Studies     178

PART V:  DELIVER     183
Chapter 14  Distribution Requirements Planning (DRP)     185

Lean and DRP     187
DRP Software     188
DRP Case Studies     189
Chapter 15  Transportation Management Systems (TMS)     195
Lean and TMS     196
Types of Savings and Improvements Resulting from the Use of a TMS     197
Transportation Management System Technology     198
TMS Case Studies     199
Chapter 16  Order-Fulfillment Systems     205
Warehouse Management System (WMS)     205
Order Management Systems (OMS)     206
Customer Relationship Management (CRM) Systems     207
Lean and Order Fulfillment     208
    Order Placement     209
    Order Processing     209
    Order Preparation and Loading     210
    Order Delivery     210
    Faster Fulfillment     211
Order Fulfillment Case Studies     212

PART VI:  RETURN     217
Chapter 17  Reverse Logistics Systems     219

Lean Reverse Logistics     220
    Elements Key to a Lean Reverse Logistics Process     220
Lean and Reverse Logistics Technology Cases     226

Chapter 18  Measurements, Metrics, and Analytics     233

Measurement and Analysis Process     233
What and Where to Measure     234
    Using the SCOR Model to Measure and Control     234
Supply Chain Analytics     236
Supply Chain Decision Support and Analytics Technology     238
Lean and Supply Chain Analytics Technology Case Studies     240

Chapter 19  Collaborative Supply Chain Systems     245

The 80/20 Rule     246
Collaboration for a Lean Supply Chain     247
Integrated and Collaborative Technology for a Leaner Supply Chain     250
Lean and Collaboration Technology Case Studies     251
Chapter 20  Emerging Technologies and Their Potential Impacts on the Lean Supply Chain     255
General Supply Chain Trends     256
Supply Chain Software and Connectivity Technology Trends     257
    Supply Chain Software Best Practices     258
Supply Chain Hardware Technology Trends     261
    Hardware Technologies for a Competitive Advantage in the Next Decade     265
Future Supply Chain Technology Spending     265
Looking Ahead     266
References     269
Index     279


Submit Errata

More Information

InformIT Promotional Mailings & Special Offers

I would like to receive exclusive offers and hear about products from InformIT and its family of brands. I can unsubscribe at any time.


Pearson Education, Inc., 221 River Street, Hoboken, New Jersey 07030, (Pearson) presents this site to provide information about products and services that can be purchased through this site.

This privacy notice provides an overview of our commitment to privacy and describes how we collect, protect, use and share personal information collected through this site. Please note that other Pearson websites and online products and services have their own separate privacy policies.

Collection and Use of Information

To conduct business and deliver products and services, Pearson collects and uses personal information in several ways in connection with this site, including:

Questions and Inquiries

For inquiries and questions, we collect the inquiry or question, together with name, contact details (email address, phone number and mailing address) and any other additional information voluntarily submitted to us through a Contact Us form or an email. We use this information to address the inquiry and respond to the question.

Online Store

For orders and purchases placed through our online store on this site, we collect order details, name, institution name and address (if applicable), email address, phone number, shipping and billing addresses, credit/debit card information, shipping options and any instructions. We use this information to complete transactions, fulfill orders, communicate with individuals placing orders or visiting the online store, and for related purposes.


Pearson may offer opportunities to provide feedback or participate in surveys, including surveys evaluating Pearson products, services or sites. Participation is voluntary. Pearson collects information requested in the survey questions and uses the information to evaluate, support, maintain and improve products, services or sites, develop new products and services, conduct educational research and for other purposes specified in the survey.

Contests and Drawings

Occasionally, we may sponsor a contest or drawing. Participation is optional. Pearson collects name, contact information and other information specified on the entry form for the contest or drawing to conduct the contest or drawing. Pearson may collect additional personal information from the winners of a contest or drawing in order to award the prize and for tax reporting purposes, as required by law.


If you have elected to receive email newsletters or promotional mailings and special offers but want to unsubscribe, simply email information@informit.com.

Service Announcements

On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account information. However, these communications are not promotional in nature.

Customer Service

We communicate with users on a regular basis to provide requested services and in regard to issues relating to their account we reply via email or phone in accordance with the users' wishes when a user submits their information through our Contact Us form.

Other Collection and Use of Information

Application and System Logs

Pearson automatically collects log data to help ensure the delivery, availability and security of this site. Log data may include technical information about how a user or visitor connected to this site, such as browser type, type of computer/device, operating system, internet service provider and IP address. We use this information for support purposes and to monitor the health of the site, identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents and appropriately scale computing resources.

Web Analytics

Pearson may use third party web trend analytical services, including Google Analytics, to collect visitor information, such as IP addresses, browser types, referring pages, pages visited and time spent on a particular site. While these analytical services collect and report information on an anonymous basis, they may use cookies to gather web trend information. The information gathered may enable Pearson (but not the third party web trend services) to link information with application and system log data. Pearson uses this information for system administration and to identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents, appropriately scale computing resources and otherwise support and deliver this site and its services.

Cookies and Related Technologies

This site uses cookies and similar technologies to personalize content, measure traffic patterns, control security, track use and access of information on this site, and provide interest-based messages and advertising. Users can manage and block the use of cookies through their browser. Disabling or blocking certain cookies may limit the functionality of this site.

Do Not Track

This site currently does not respond to Do Not Track signals.


Pearson uses appropriate physical, administrative and technical security measures to protect personal information from unauthorized access, use and disclosure.


This site is not directed to children under the age of 13.


Pearson may send or direct marketing communications to users, provided that

  • Pearson will not use personal information collected or processed as a K-12 school service provider for the purpose of directed or targeted advertising.
  • Such marketing is consistent with applicable law and Pearson's legal obligations.
  • Pearson will not knowingly direct or send marketing communications to an individual who has expressed a preference not to receive marketing.
  • Where required by applicable law, express or implied consent to marketing exists and has not been withdrawn.

Pearson may provide personal information to a third party service provider on a restricted basis to provide marketing solely on behalf of Pearson or an affiliate or customer for whom Pearson is a service provider. Marketing preferences may be changed at any time.

Correcting/Updating Personal Information

If a user's personally identifiable information changes (such as your postal address or email address), we provide a way to correct or update that user's personal data provided to us. This can be done on the Account page. If a user no longer desires our service and desires to delete his or her account, please contact us at customer-service@informit.com and we will process the deletion of a user's account.


Users can always make an informed choice as to whether they should proceed with certain services offered by InformIT. If you choose to remove yourself from our mailing list(s) simply visit the following page and uncheck any communication you no longer want to receive: www.informit.com/u.aspx.

Sale of Personal Information

Pearson does not rent or sell personal information in exchange for any payment of money.

While Pearson does not sell personal information, as defined in Nevada law, Nevada residents may email a request for no sale of their personal information to NevadaDesignatedRequest@pearson.com.

Supplemental Privacy Statement for California Residents

California residents should read our Supplemental privacy statement for California residents in conjunction with this Privacy Notice. The Supplemental privacy statement for California residents explains Pearson's commitment to comply with California law and applies to personal information of California residents collected in connection with this site and the Services.

Sharing and Disclosure

Pearson may disclose personal information, as follows:

  • As required by law.
  • With the consent of the individual (or their parent, if the individual is a minor)
  • In response to a subpoena, court order or legal process, to the extent permitted or required by law
  • To protect the security and safety of individuals, data, assets and systems, consistent with applicable law
  • In connection the sale, joint venture or other transfer of some or all of its company or assets, subject to the provisions of this Privacy Notice
  • To investigate or address actual or suspected fraud or other illegal activities
  • To exercise its legal rights, including enforcement of the Terms of Use for this site or another contract
  • To affiliated Pearson companies and other companies and organizations who perform work for Pearson and are obligated to protect the privacy of personal information consistent with this Privacy Notice
  • To a school, organization, company or government agency, where Pearson collects or processes the personal information in a school setting or on behalf of such organization, company or government agency.


This web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects Personal Information. This privacy statement applies solely to information collected by this web site.

Requests and Contact

Please contact us about this Privacy Notice or if you have any requests or questions relating to the privacy of your personal information.

Changes to this Privacy Notice

We may revise this Privacy Notice through an updated posting. We will identify the effective date of the revision in the posting. Often, updates are made to provide greater clarity or to comply with changes in regulatory requirements. If the updates involve material changes to the collection, protection, use or disclosure of Personal Information, Pearson will provide notice of the change through a conspicuous notice on this site or other appropriate way. Continued use of the site after the effective date of a posted revision evidences acceptance. Please contact us if you have questions or concerns about the Privacy Notice or any objection to any revisions.

Last Update: November 17, 2020