Five Star Service: How to deliver exceptional customer service
- By Michael Heppell
- Published Oct 26, 2015 by FT Press.
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Description
- Copyright 2016
- Dimensions: 6" x 9"
- Edition: 1st
- eBook (Watermarked)
- ISBN-10: 0-13-439422-4
- ISBN-13: 978-0-13-439422-0
Create magic moments that get you noticed, remembered and referred. Providing excellent customer service is the surest way to greater success for your organisation and a more successful career for you. And it's not half as difficult or time consuming to achieve as you might think!
