Video accessible from your Account page after purchase.
45 Minutes of Video Instruction
Strengthen trust and collaboration through conscious listening.
Overview:
Listening is one of the most powerful--and most overlooked--communication skills. This course focuses on conscious listening: the ability to stay present, curious, and responsive in conversations.
Using interactive exercises and actor-led scenarios, author and executive coach, Debra Stevens, helps you recognize listening barriers, shift out of internal dialogue, and use questioning techniques that deepen understanding and connection.
Career Success Series:
The Career Success Series from Pearson helps learners build essential personal and professional skills--including communication, leadership, teamwork, critical thinking, and resilience. These expertled video courses support success in any industry, any role, and at every career stage.
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Who Should Take This Course:
Introduction to Conscious Listening
Internal vs. Conscious Listening
Barriers to Listening
Scenario: Not Listening
Demo: Sequential Questioning
Scenario: Listening to Understand
Summary and Reflection
