Home > Store

Connecting Networks v6 Labs & Study Guide

Register your product to gain access to bonus material or receive a coupon.

Connecting Networks v6 Labs & Study Guide


  • Sorry, this book is no longer in print.
Not for Sale



  • Easy to read, highlight, and review on the go, wherever the Internet is not available.
  • Extracted directly from the online course


  • Copyright 2018
  • Dimensions: 8-1/2" x 10-7/8"
  • Pages: 320
  • Edition: 1st
  • Book
  • ISBN-10: 1-58713-429-2
  • ISBN-13: 978-1-58713-429-6

The only authorized Lab Manual for the Cisco Networking Academy Connecting Networks course in the CCNA Routing and Switching curriculum

Each chapter of this book is divided into a Study Guide section followed by a Lab section.

The Study Guide section offers exercises that help you learn the concepts, configurations, and troubleshooting skills crucial to your success as a CCNA R&S exam candidate. Each chapter is slightly different and includes some or all the following types of exercises:

  • Vocabulary Matching Exercises
  • Concept Questions Exercises
  • Skill-Building Activities and Scenarios
  • Configuration Scenarios
  • Packet Tracer Exercises
  • Troubleshooting Scenarios

The Labs & Activities include all the online course Labs and Packet Tracer activity instructions. If applicable, this section begins with a Command Reference that you will complete to highlight all the commands introduced in the chapter.

Sample Content

Sample Pages

Download the sample pages (includes Chapter 1 thru 3)

Table of Contents

    Introduction xxii
Chapter 1 WAN Concepts 1
    WAN Technologies Overview 1
        Network Types and Their Evolving WAN Needs 1
        WAN Operations and Terminology 1
    Selecting a WAN Technology 3
        Varieties of WAN Link Connections 3
        Private and Public WAN Access Options 4
    Labs and Activities 6 Class Activity—Branching Out 7
        Objective 7
        Scenario 7
        Resources 7 Lab—Researching WAN Technologies 9
        Objectives 9
        Background/Scenario 9
        Required Resources 9
        Part 1: Investigate Dedicated WAN Technologies and Providers 9
        Part 2: Investigate a Dedicated Leased Line Service Provider in Your Area 10
        Reflection 12 Class Activity—WAN Device Modules 13
        Objective 13
        Scenario 13
        Resources 13
        Directions 13
Chapter 2 Point-to-Point Connections 15
    Serial Point-to-Point Overview 15
        Serial Communications 15
        WAN Protocols 15
        HDLC Encapsulation 16
        HDLC Configuration and Troubleshooting 16
        Troubleshooting Serial Interfaces 16
    PPP Operation 17
        PPP Components 17
        PPP Sessions 19
    Configure PPP 21
        Basic PPP Configuration with Options 21
        PPP Authentication 23
        PAP Configuration 24
        CHAP Configuration 25
        Packet Tracer Exercise 2-1: PPP Implementation 25
    Troubleshoot WAN Connectivity 25
    Labs and Activities 27
    Command Reference 27 Class Activity—PPP Persuasion 28
        Objectives 28
        Scenario 28
        Resources 28 Packet Tracer—Troubleshooting Serial Interfaces 29
        Topology 29
        Addressing Table 29
        Objectives 29
        Scenario 29
        Part 1: Diagnose and Repair the Physical Layer 30
        Part 2: Diagnose and Repair the Data Link Layer 30
        Part 3: Diagnose and Repair the Network Layer 31 Packet Tracer—Configuring PAP and CHAP Authentication 32
        Topology 32
        Addressing Table 32
        Objectives 32
        Background 33
        Part 1: Review Routing Configurations 33
        Part 2: Configure PPP as the Encapsulation Method 33
        Part 3: Configure PPP Authentication 34 Lab—Configuring Basic PPP with Authentication 35
        Topology 35
        Addressing Table 35
        Objectives 36
        Background/Scenario 36
        Required Resources 36
        Part 1: Configure Basic Device Settings 36
        Part 2: Configure PPP Encapsulation 37
        Part 3: Configure PPP CHAP Authentication 46
        Reflection 51
        Router Interface Summary Table 51 Packet Tracer—Troubleshooting PPP with Authentication 52
        Topology 52
        Addressing Table 52
        Objectives 52
        Scenario 53
        Part 1: Diagnose and Repair the Physical Layer 53
        Part 2: Diagnose and Repair the Data Link Layer 53
        Part 3: Diagnose and Repair the Network Layer 55 Lab—Troubleshooting Basic PPP with Authentication 56
        Topology 56
        Addressing Table 56
        Objectives 57
        Background/Scenario 57
        Required Resources 57
        Part 1: Build the Network and Load Device Configurations 57
        Part 2: Troubleshoot the Data Link Layer 60
        Part 3: Troubleshoot the Network Layer 62
        Router Interface Summary Table 63 Class Activity—PPP Validation 64
        Objective 64
        Scenario 64
    Resources 64 Packet Tracer—Skills Integration Challenge 66
        Topology 66
        Addressing Table 66
        Background 67
        Requirements 67
Chapter 3 Branch Connections 69
    Broadband Connections 69
        Cable 69
        DSL 70
        Broadband Wireless 71
    Select a Broadband Solution Connection 72
    PPPoE 72
        PPPoE Overview 72
        Configuring PPPoE 73
    VPNs 74
        Fundamentals of VPNs 74
        Types of VPNs 75
    GRE 76
        Fundamentals of Generic Routing Encapsulation 76
        Configuring GRE Tunnels 77
        Packet Tracer Exercise 3-1: GRE Implementation 78
    eBGP 79
        BGP Overview 79
        eBGP Branch Configuration 79
        Packet Tracer Exercise 3-2: BGP Branch Configuration 80
        Requirements 81
    Labs and Activities 82
    Command Reference 82 Class Activity—Broadband Varieties 83
        Objective 83
        Scenario 83
        Resources 83 Lab—Researching Broadband Internet Access Technologies 84
        Objectives 84
        Background/Scenario 84
        Required Resources 84
        Part 1: Investigate Broadband Distribution 84
        Part 2: Research Broadband Access Options for Specific Scenarios 87
        Reflection 89 Lab—Configuring a Router as a PPPoE Client for DSL Connectivity 90
        Topology 90
        Addressing Table 90
        Objectives 90
        Background/Scenario 90
        Required Resources 91
        Part 1: Build the Network 91
        Part 2: Configure the ISP Router 91
        Part 3: Configure the Cust1 Router 92
        Reflection 94
        Router Interface Summary Table 94 Lab—Troubleshoot PPPoE 95
        Topology 95
        Addressing Table 95
        Objectives 95
        Background/Scenario 95
        Required Resources 96
        Part 1: Build the Network 96
        Part 2: Troubleshoot PPPoE on Cust1 97
        Reflection 100
        Router Interface Summary Table 101 Packet Tracer—Configuring GRE 102
        Topology 102
        Addressing Table 102
        Objectives 102
        Scenario 102
        Part 1: Verify Router Connectivity 103
        Part 2: Configure GRE Tunnels 103
        Part 3: Verify Router Connectivity 104 Packet Tracer—Troubleshooting GRE 105
        Topology 105
        Addressing Table 105
        Objectives 105
        Scenario 105
        Part 1: Find and Correct All Network Errors 106
        Part 2: Verify Connectivity 106 Lab—Configuring a Point-to-Point GRE VPN Tunnel 107
        Topology 107
        Addressing Table 107
        Objectives 108
        Background/Scenario 108
        Required Resources 108
        Part 1: Configure Basic Device Settings 108
        Part 2: Configure a GRE Tunnel 109
        Part 3: Enable Routing over the GRE Tunnel 111
        Reflection 112
        Router Interface Summary Table 113 Packet Tracer—Configure and Verify eBGP 114
        Topology 114
        Objectives 114
        Background/Scenario 114
        Address Table 114 Lab—Configure and Verify eBGP 116
        Topology 116
        Addressing Table 116
        Objectives 116
        Background/Scenario 116
        Required Resources 116
        Part 1: Build the Network and Configure Basic Device Settings 117
        Part 2: Configure eBGP on R2 117
        Part 3: Verify eBGP Configuration 118
        Reflection 119
        Router Interface Summary Table 120 Class Activity—VPN Planning Design 121
        Objective 121
        Scenario 121
        Resources 121 Packet Tracer—Skills Integration Challenge 122
        Topology 122
        Addressing Table 122
        Background/Scenario 123
        Requirements 123 Lab—Configure a Branch Connection 125
        Topology 125
        Addressing Table 125
        Objectives 125
        Background/Scenario 126
        Required Resources 126
        Part 1: Build the Network and Load Device Configurations 126
        Part 2: Configure a PPPoE Client Connection 128
        Part 3: Configure a GRE Tunnel 129
        Part 4: Configure BGP over PPPoE and BGP over a GRE Tunnel 130
        Router Interface Summary Table 131
Chapter 4 Access Control Lists 133
    ACL Operation 133
        Guidelines for ACL Creation 134
        Calculating Wildcard Masks 134
        Wildcard Mask in Operation 135
        Standard Versus Extended IPv4 ACLs 136
        Guidelines for ACL Placement 136
    Standard IPv4 ACLs 137
        Configuring Standard IPv4 ACLs 137
        Modifying IPv4 ACLs 140
    Extended IPv4 ACLs 141
        Configuring Extended IPv4 ACL Statements 141
        Extended ACL Configuration Scenarios 141
        Evaluating Extended IPv4 ACL Statements 142
        Extended ACL Quiz 144
    IPv6 ACLs 146
        Comparing IPv4 and IPv6 ACLs 146
        Configuring IPv6 ACLs 146
    Troubleshoot ACLs 147
    Labs and Activities 149
    Command Reference 149 Packet Tracer—Configure Standard IPv4 ACLs 150
        Topology 150
        Addressing Table 150
        Objectives 151
        Background/Scenario 151
        Part 1: Configure a Standard IPv4 ACL to Restrict Access to the Pink LAN 151
        Part 2: Configure a Standard IPv4 ACL to Restrict Access to the Blue LAN 152
        Part 3: Configure a Named Standard IPv4 ACL 152
        Reflection 153 Packet Tracer—Configuring Extended ACLs—Scenario 1 154
        Topology 154
        Addressing Table 154
        Objectives 154
        Background/Scenario 154
        Part 1: Configure, Apply, and Verify an Extended Numbered ACL 154
        Part 2: Configure, Apply, and Verify an Extended Named ACL 157 Packet Tracer—Configuring Extended ACLs—Scenario 2 158
        Topology 158
        Addressing Table 158
        Objectives 158
        Background/Scenario 158
        Part 1: Configure, Apply, and Verify an Extended Numbered ACL 158
        Part 2: Reflection Questions 160
        Suggested Scoring Rubric 160 Packet Tracer—Configuring Extended ACLs—Scenario 3 161
        Topology 161
        Addressing Table 161
        Objectives 161
        Background/Scenario 161
        Part 1: Configure a Named Extended ACL 161
        Part 2: Apply and Verify the Extended ACL 163 Lab—Configuring and Verifying Extended ACLs 164
        Topology 164
        Addressing Table 164
        Objectives 165
        Background/Scenario 165
        Required Resources 165
        Part 1: Set Up the Topology and Initialize Devices 166
        Part 2: Configure Devices and Verify Connectivity 166
        Part 3: Configure and Verify Extended Numbered and Named ACLs 168
        Part 4: Modify and Verify Extended ACLs 170
        Reflection 171
        Router Interface Summary Table 172 Packet Tracer—Configuring IPv6 ACLs 173
        Topology 173
        Addressing Table 173
        Objectives 173
        Part 1: Configure, Apply, and Verify an IPv6 ACL 173
        Part 2: Configure, Apply, and Verify a Second IPv6 ACL 174 Lab—Configuring and Verifying IPv6 ACLs 175
        Topology 175
        Addressing Table 175
        Objectives 176
        Background/Scenario 176
        Required Resources 176
        Part 1: Set Up the Topology and Initialize Devices 176
        Part 2: Configure Devices and Verify Connectivity 176
        Part 3: Configure and Verify IPv6 ACLs 180
        Part 4: Edit IPv6 ACLs 181
        Reflection 182
        Router Interface Summary Table 183 Packet Tracer—Troubleshooting IPv4 ACLs 184
        Topology 184
        Addressing Table 184
        Objectives 184
        Scenario 185
        Part 1: Troubleshoot ACL Issue 1 185
        Part 2: Troubleshoot ACL Issue 2 185
        Part 3: Troubleshoot ACL Issue 3 186
        Suggested Scoring Rubric 186 Packet Tracer—Troubleshooting IPv6 ACLs 187
        Topology 187
        Addressing Table 187
        Objectives 187
        Scenario 188
        Part 1: Troubleshoot HTTP Access 188
        Part 2: Troubleshoot FTP Access 189
        Part 3: Troubleshoot SSH Access 189
        Suggested Scoring Rubric 190 Lab—Troubleshooting ACL Configuration and Placement 191
        Topology 191
        Addressing Table 192
        Objectives 192
        Background/Scenario 192
        Required Resources 193
        Part 1: Build the Network and Configure Basic Device Settings 194
        Part 2: Troubleshoot Internal Access 196
        Part 3: Troubleshoot Remote Access 198
        Part 4: Troubleshoot IPv6 ACL 199
        Reflection 200
        Router Interface Summary Table 201 Packet Tracer—Skills Integration Challenge 202
        Topology 202
        Addressing Table 202
        Scenario 203
        Requirements 203
Chapter 5 Network Security and Monitoring 205
    LAN Security 205
        Common Security Attacks 206
        LAN Attack Mitigation 206
    SNMP 207
        SNMP Operation 207
        Configuring SNMP v2c 209
        Configuring SNMP v3 210
    Cisco Switch Port Analyzer 211
        SPAN Terminology 211
        SPAN Configuration 212
    Labs and Activities 213
    Command Reference 213 Class Activity—Network Maintenance Development 214
        Objective 214
        Scenario 214
        Resources 214
        Directions 214 Lab—Researching Network Monitoring Software 215
        Objectives 215
        Background/Scenario 215
        Required Resources 215
        Part 1: Survey Your Understanding of Network Monitoring 215
        Part 2: Research Network Monitoring Tools 215
        Part 3: Select a Network Monitoring Tool 216
        Reflection 217 Lab—Configuring SNMP 218
        Topology 218
        Addressing Table 218
        Objectives 218
        Background/Scenario 218
        Required Resources 219
        Part 1: Build the Network and Configure Basic Device Settings 219
        Part 2: Configure SNMPv2 Manager and Agent 220
        Part 3: Configure SNMPv3 Manager and Agent 223
        Reflection 227
        Router Interface Summary Table 228 Lab—Implement Local SPAN 229
        Topology 229
        Addressing Table 229
        Objectives 229
        Background/Scenario 229
        Required Resources 230
        Part 1: Build the Network and Verify Connectivity 230
        Part 2: Configure Local SPAN and Capture Copied Traffic with
        Wireshark 231
        Reflection 234
        Router Interface Summary Table 234 Lab—Troubleshoot LAN Traffic Using SPAN 235
        Topology 235
        Addressing Table 235
        Objectives 235
        Background/Scenario 235
        Required Resources 236
        Part 1: Build the Network and Verify Connectivity 236
        Part 2: Configure Local SPAN and Capture Copied Traffic with
        Wireshark 237
        Reflection 240
        Router Interface Summary Table 240
Chapter 6 Quality of Service 241
    QoS Overview 241
        Network Transmission Quality Terminology 242
        Traffic Characteristics 243
        Queuing Algorithms 243
        Queuing Algorithm Characteristics 245
    QoS Mechanisms 246
        QoS Models 246
        QoS Implementation Techniques 246
    Labs and Activities 250
Chapter 7 Network Evolution 251
    Internet of Things 252
    Cloud and Virtualization 252
        Cloud Computing Terminology 253
        Virtualization Terminology 254
    Network Programming 254
        Control and Data Plane 254
        Types of SDN Controllers 255
        APIC-EM Features and Terminology 255
    Labs and Activities 256
Chapter 8 Network Troubleshooting 257
    Troubleshooting Methodology 257
        Network Documentation 257
        Troubleshooting Process 259
    Troubleshooting Scenarios 261
        Using IP SLA 261
        Troubleshooting Tools 262
        Network Troubleshooting and IP Connectivity 263
    Labs and Activities 265
    Command Reference 265 Class Activity—Network Breakdown 266
        Objective 266
        Scenario 266
        Resources 266
        Directions 266 Packet Tracer—Troubleshooting Challenge—Documenting the Network 267
        Topology 267
        Addressing Table 267
        Objectives 268
        Background/Scenario 268
        Part 1: Test Connectivity 268
        Part 2: Discover PC Configuration Information 268
        Part 3: Discover the Configuration Information of the Default Gateway 269
        Part 4: Discover Routes and Neighbors in the Network 269
        Part 5: Draw the Network Topology 270
        Suggested Scoring Rubric 271 Lab—Configure IP SLA ICMP Echo 272
        Topology 272
        Addressing Table 272
        Objectives 272
        Background/Scenario 272
        Required Resources 273
        Part 1: Build the Network and Verify Connectivity 273
        Part 2: Configure IP SLA ICMP Echo on R1 274
        Part 3: Test and Monitor the IP SLA Operation 274
        Reflection 275
        Router Interface Summary Table 276 Packet Tracer—Troubleshooting Enterprise Networks 1 277
        Topology 277
        Addressing Table 277
        Background 278
        Requirements 278
        Troubleshooting Documentation 279
        Verification Documentation 279
        Suggested Scoring Rubric 279 Packet Tracer—Troubleshooting Enterprise Networks 2 280
        Topology 280
        Addressing Table 280
    Background 280
        Requirements 281
        Troubleshooting Documentation 281
        Verification Documentation 282
        Suggested Scoring Rubric 282 Packet Tracer—Troubleshooting Enterprise Networks 3 283
        Topology 283
        Addressing Table 283
        Background 284
        Requirements 284
        Troubleshooting Documentation 285
        Verification Documentation 285
        Suggested Scoring Rubric 285 Packet Tracer—Troubleshooting Challenge—Using Documentation to Solve Issues 286
        Topology 286
        Addressing Table 286
        Objectives 287
        Scenario 287
        Part 1: Gather Documentation 287
        Part 2: Test Connectivity 287
        Part 3: Gather Data and Implement Solutions 288
        Part 4: Test Connectivity 288
        Suggested Scoring Rubric 289 Class Activity—Documentation Development 290
        Objective 290
        Scenario 290
        Resources 290
        Topology 292
        Addressing Table 292
        VLAN Configurations and Port Mappings 293
        Scenario 293
        Requirements 293
9781587134296, TOC, 7/24/2017


Submit Errata

More Information

InformIT Promotional Mailings & Special Offers

I would like to receive exclusive offers and hear about products from InformIT and its family of brands. I can unsubscribe at any time.


Pearson Education, Inc., 221 River Street, Hoboken, New Jersey 07030, (Pearson) presents this site to provide information about products and services that can be purchased through this site.

This privacy notice provides an overview of our commitment to privacy and describes how we collect, protect, use and share personal information collected through this site. Please note that other Pearson websites and online products and services have their own separate privacy policies.

Collection and Use of Information

To conduct business and deliver products and services, Pearson collects and uses personal information in several ways in connection with this site, including:

Questions and Inquiries

For inquiries and questions, we collect the inquiry or question, together with name, contact details (email address, phone number and mailing address) and any other additional information voluntarily submitted to us through a Contact Us form or an email. We use this information to address the inquiry and respond to the question.

Online Store

For orders and purchases placed through our online store on this site, we collect order details, name, institution name and address (if applicable), email address, phone number, shipping and billing addresses, credit/debit card information, shipping options and any instructions. We use this information to complete transactions, fulfill orders, communicate with individuals placing orders or visiting the online store, and for related purposes.


Pearson may offer opportunities to provide feedback or participate in surveys, including surveys evaluating Pearson products, services or sites. Participation is voluntary. Pearson collects information requested in the survey questions and uses the information to evaluate, support, maintain and improve products, services or sites, develop new products and services, conduct educational research and for other purposes specified in the survey.

Contests and Drawings

Occasionally, we may sponsor a contest or drawing. Participation is optional. Pearson collects name, contact information and other information specified on the entry form for the contest or drawing to conduct the contest or drawing. Pearson may collect additional personal information from the winners of a contest or drawing in order to award the prize and for tax reporting purposes, as required by law.


If you have elected to receive email newsletters or promotional mailings and special offers but want to unsubscribe, simply email information@informit.com.

Service Announcements

On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account information. However, these communications are not promotional in nature.

Customer Service

We communicate with users on a regular basis to provide requested services and in regard to issues relating to their account we reply via email or phone in accordance with the users' wishes when a user submits their information through our Contact Us form.

Other Collection and Use of Information

Application and System Logs

Pearson automatically collects log data to help ensure the delivery, availability and security of this site. Log data may include technical information about how a user or visitor connected to this site, such as browser type, type of computer/device, operating system, internet service provider and IP address. We use this information for support purposes and to monitor the health of the site, identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents and appropriately scale computing resources.

Web Analytics

Pearson may use third party web trend analytical services, including Google Analytics, to collect visitor information, such as IP addresses, browser types, referring pages, pages visited and time spent on a particular site. While these analytical services collect and report information on an anonymous basis, they may use cookies to gather web trend information. The information gathered may enable Pearson (but not the third party web trend services) to link information with application and system log data. Pearson uses this information for system administration and to identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents, appropriately scale computing resources and otherwise support and deliver this site and its services.

Cookies and Related Technologies

This site uses cookies and similar technologies to personalize content, measure traffic patterns, control security, track use and access of information on this site, and provide interest-based messages and advertising. Users can manage and block the use of cookies through their browser. Disabling or blocking certain cookies may limit the functionality of this site.

Do Not Track

This site currently does not respond to Do Not Track signals.


Pearson uses appropriate physical, administrative and technical security measures to protect personal information from unauthorized access, use and disclosure.


This site is not directed to children under the age of 13.


Pearson may send or direct marketing communications to users, provided that

  • Pearson will not use personal information collected or processed as a K-12 school service provider for the purpose of directed or targeted advertising.
  • Such marketing is consistent with applicable law and Pearson's legal obligations.
  • Pearson will not knowingly direct or send marketing communications to an individual who has expressed a preference not to receive marketing.
  • Where required by applicable law, express or implied consent to marketing exists and has not been withdrawn.

Pearson may provide personal information to a third party service provider on a restricted basis to provide marketing solely on behalf of Pearson or an affiliate or customer for whom Pearson is a service provider. Marketing preferences may be changed at any time.

Correcting/Updating Personal Information

If a user's personally identifiable information changes (such as your postal address or email address), we provide a way to correct or update that user's personal data provided to us. This can be done on the Account page. If a user no longer desires our service and desires to delete his or her account, please contact us at customer-service@informit.com and we will process the deletion of a user's account.


Users can always make an informed choice as to whether they should proceed with certain services offered by InformIT. If you choose to remove yourself from our mailing list(s) simply visit the following page and uncheck any communication you no longer want to receive: www.informit.com/u.aspx.

Sale of Personal Information

Pearson does not rent or sell personal information in exchange for any payment of money.

While Pearson does not sell personal information, as defined in Nevada law, Nevada residents may email a request for no sale of their personal information to NevadaDesignatedRequest@pearson.com.

Supplemental Privacy Statement for California Residents

California residents should read our Supplemental privacy statement for California residents in conjunction with this Privacy Notice. The Supplemental privacy statement for California residents explains Pearson's commitment to comply with California law and applies to personal information of California residents collected in connection with this site and the Services.

Sharing and Disclosure

Pearson may disclose personal information, as follows:

  • As required by law.
  • With the consent of the individual (or their parent, if the individual is a minor)
  • In response to a subpoena, court order or legal process, to the extent permitted or required by law
  • To protect the security and safety of individuals, data, assets and systems, consistent with applicable law
  • In connection the sale, joint venture or other transfer of some or all of its company or assets, subject to the provisions of this Privacy Notice
  • To investigate or address actual or suspected fraud or other illegal activities
  • To exercise its legal rights, including enforcement of the Terms of Use for this site or another contract
  • To affiliated Pearson companies and other companies and organizations who perform work for Pearson and are obligated to protect the privacy of personal information consistent with this Privacy Notice
  • To a school, organization, company or government agency, where Pearson collects or processes the personal information in a school setting or on behalf of such organization, company or government agency.


This web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects Personal Information. This privacy statement applies solely to information collected by this web site.

Requests and Contact

Please contact us about this Privacy Notice or if you have any requests or questions relating to the privacy of your personal information.

Changes to this Privacy Notice

We may revise this Privacy Notice through an updated posting. We will identify the effective date of the revision in the posting. Often, updates are made to provide greater clarity or to comply with changes in regulatory requirements. If the updates involve material changes to the collection, protection, use or disclosure of Personal Information, Pearson will provide notice of the change through a conspicuous notice on this site or other appropriate way. Continued use of the site after the effective date of a posted revision evidences acceptance. Please contact us if you have questions or concerns about the Privacy Notice or any objection to any revisions.

Last Update: November 17, 2020