Home > Store

The CERT Guide to Insider Threats: How to Prevent, Detect, and Respond to Information Technology Crimes (Theft, Sabotage, Fraud)

Register your product to gain access to bonus material or receive a coupon.

The CERT Guide to Insider Threats: How to Prevent, Detect, and Respond to Information Technology Crimes (Theft, Sabotage, Fraud)

Best Value Purchase

Book + eBook Bundle

  • Your Price: $71.19
  • List Price: $115.98
  • We're temporarily out of stock, but order now and we'll send it to you later.
  • Includes EPUB, MOBI, and PDF
  • About eBook Formats
  • This eBook includes the following formats, accessible from your Account page after purchase:

    ePub EPUB The open industry format known for its reflowable content and usability on supported mobile devices.

    MOBI MOBI The eBook format compatible with the Amazon Kindle and Amazon Kindle applications.

    Adobe Reader PDF The popular standard, used most often with the free Adobe® Reader® software.

    This eBook requires no passwords or activation to read. We customize your eBook by discreetly watermarking it with your name, making it uniquely yours.

More Purchase Options

Book

  • Your Price: $54.39
  • List Price: $67.99
  • We're temporarily out of stock, but order now and we'll send it to you later.

eBook (Watermarked)

  • Your Price: $38.39
  • List Price: $47.99
  • Includes EPUB, MOBI, and PDF
  • About eBook Formats
  • This eBook includes the following formats, accessible from your Account page after purchase:

    ePub EPUB The open industry format known for its reflowable content and usability on supported mobile devices.

    MOBI MOBI The eBook format compatible with the Amazon Kindle and Amazon Kindle applications.

    Adobe Reader PDF The popular standard, used most often with the free Adobe® Reader® software.

    This eBook requires no passwords or activation to read. We customize your eBook by discreetly watermarking it with your name, making it uniquely yours.

About

Features

Presents practical strategies for assessing and managing insider risks associated with technology, organization, personnel, business, and process

Description

  • Copyright 2012
  • Dimensions: 7" x 9-1/8"
  • Pages: 432
  • Edition: 1st
  • Book
  • ISBN-10: 0-321-81257-3
  • ISBN-13: 978-0-321-81257-5

Since 2001, the CERT® Insider Threat Center at Carnegie Mellon University’s Software Engineering Institute (SEI) has collected and analyzed information about more than seven hundred insider cyber crimes, ranging from national security espionage to theft of trade secrets. The CERT® Guide to Insider Threats describes CERT’s findings in practical terms, offering specific guidance and countermeasures that can be immediately applied by executives, managers, security officers, and operational staff within any private, government, or military organization.

The authors systematically address attacks by all types of malicious insiders, including current and former employees, contractors, business partners, outsourcers, and even cloud-computing vendors. They cover all major types of insider cyber crime: IT sabotage, intellectual property theft, and fraud. For each, they present a crime profile describing how the crime tends to evolve over time, as well as motivations, attack methods, organizational issues, and precursor warnings that could have helped the organization prevent the incident or detect it earlier. Beyond identifying crucial patterns of suspicious behavior, the authors present concrete defensive measures for protecting both systems and data.

This book also conveys the big picture of the insider threat problem over time: the complex interactions and unintended consequences of existing policies, practices, technology, insider mindsets, and organizational culture. Most important, it offers actionable recommendations for the entire organization, from executive management and board members to IT, data owners, HR, and legal departments.

With this book, you will find out how to

  • Identify hidden signs of insider IT sabotage, theft of sensitive information, and fraud
  • Recognize insider threats throughout the software development life cycle
  • Use advanced threat controls to resist attacks by both technical and nontechnical insiders
  • Increase the effectiveness of existing technical security tools by enhancing rules, configurations, and associated business processes
  • Prepare for unusual insider attacks, including attacks linked to organized crime or the Internet underground

By implementing this book’s security practices, you will be incorporating protection mechanisms designed to resist the vast majority of malicious insider attacks.

Sample Content

Online Sample Chapter

The CERT Guide to Insider Threats: Insider Theft of Intellectual Property

Sample Pages

Download the sample pages (includes Chapter 3 and Index)

Table of Contents

Preface xvii

Acknowledgments xxxi

 

Chapter 1: Overview 1

True Stories of Insider Attacks 3

The Expanding Complexity of Insider Threats 6

Breakdown of Cases in the Insider Threat Database 7

CERT’s MERIT Models of Insider Threats 9

Overview of the CERT Insider Threat Center 13

Timeline of the CERT Program’s Insider Threat Work. 16

Caveats about Our Work 20

Summary 20

Chapter 2: Insider IT Sabotage 23

General Patterns in Insider IT Sabotage Crimes 28

Mitigation Strategies 46

Summary 59

Chapter 3: Insider Theft of Intellectual Property 61

Impacts 66

General Patterns in Insider Theft of Intellectual Property Crimes 68

The Entitled Independent 69

The Ambitious Leader 78

Theft of IP inside the United States Involving Foreign Governments or Organizations 83

Mitigation Strategies for All Theft of Intellectual Property Cases 88

Mitigation Strategies: Final Thoughts 97

Summary 98

Chapter 4: Insider Fraud 101

General Patterns in Insider Fraud Crimes 106

Insider Fraud Involving Organized Crime 115

Organizational Issues of Concern and Potential Countermeasures 120

Mitigation Strategies: Final Thoughts 126

Summary 127

Chapter 5: Insider Threat Issues in the Software Development Life Cycle 129

Requirements and System Design Oversights 131

System Implementation, Deployment, and Maintenance Issues 136

Programming Techniques Used As an Insider Attack Tool 139

Mitigation Strategies 142

Summary 143

Chapter 6: Best Practices for the Prevention and Detection of Insider Threats 145

Summary of Practices 146

Practice 1: Consider Threats from Insiders and Business Partners in Enterprise-Wide Risk Assessments 151

Practice 2: Clearly Document and Consistently Enforce Policies and Controls 155

Practice 3: Institute Periodic Security Awareness Training for All Employees 159

Practice 4: Monitor and Respond to Suspicious or Disruptive Behavior, Beginning with the Hiring Process 164

Practice 5: Anticipate and Manage Negative Workplace Issues 168

Practice 6: Track and Secure the Physical Environment 171

Practice 7: Implement Strict Password- and Account-Management Policies and Practices 174

Practice 8: Enforce Separation of Duties and Least Privilege 178

Practice 9: Consider Insider Threats in the Software Development Life Cycle 182

Practice 10: Use Extra Caution with System Administrators and Technical or Privileged Users 187

Practice 11: Implement System Change Controls 191

Practice 12: Log, Monitor, and Audit Employee Online Actions 195

Practice 13: Use Layered Defense against Remote Attacks 200

Practice 14: Deactivate Computer Access Following Termination 203

Practice 15: Implement Secure Backup and Recovery Processes 207

Practice 16: Develop an Insider Incident Response Plan 211

Summary 213

References/Sources of Best Practices 214

Chapter 7: Technical Insider Threat Controls 215

Infrastructure of the Lab 217

Demonstrational Videos 218

High-Priority Mitigation Strategies 219

Control 1: Use of Snort to Detect Exfiltration of Credentials Using IRC 220

Control 2: Use of SiLK to Detect Exfiltration of Data Using VPN 221

Control 3: Use of a SIEM Signature to Detect Potential Precursors to Insider IT Sabotage 223

Control 4: Use of Centralized Logging to Detect Data Exfiltration during an Insider’s Last Days of Employment 231

Insider Threat Exercises 239

Summary 239

Chapter 8: Case Examples 241

Sabotage Cases 241

Sabotage/Fraud Cases 256

Theft of IP Cases 258

Fraud Cases 262

Miscellaneous Cases 269

Summary 273

Chapter 9: Conclusion and Miscellaneous Issues 275

Insider Threat from Trusted Business Partners 275

Malicious Insiders with Ties to the Internet Underground 286

Final Summary 293

Appendix A: Insider Threat Center Products and Services 299

Appendix B: Deeper Dive into the Data 307

Appendix C: CyberSecurity Watch Survey 319

Appendix D: Insider Threat Database Structure 325

Appendix E: Insider Threat Training Simulation: MERIT InterActive 333

Appendix F: System Dynamics Background 345

 

Glossary of Terms 351

References 359

About the Authors 365

Index 369

Updates

Submit Errata

More Information

InformIT Promotional Mailings & Special Offers

I would like to receive exclusive offers and hear about products from InformIT and its family of brands. I can unsubscribe at any time.

Overview


Pearson Education, Inc., 221 River Street, Hoboken, New Jersey 07030, (Pearson) presents this site to provide information about products and services that can be purchased through this site.

This privacy notice provides an overview of our commitment to privacy and describes how we collect, protect, use and share personal information collected through this site. Please note that other Pearson websites and online products and services have their own separate privacy policies.

Collection and Use of Information


To conduct business and deliver products and services, Pearson collects and uses personal information in several ways in connection with this site, including:

Questions and Inquiries

For inquiries and questions, we collect the inquiry or question, together with name, contact details (email address, phone number and mailing address) and any other additional information voluntarily submitted to us through a Contact Us form or an email. We use this information to address the inquiry and respond to the question.

Online Store

For orders and purchases placed through our online store on this site, we collect order details, name, institution name and address (if applicable), email address, phone number, shipping and billing addresses, credit/debit card information, shipping options and any instructions. We use this information to complete transactions, fulfill orders, communicate with individuals placing orders or visiting the online store, and for related purposes.

Surveys

Pearson may offer opportunities to provide feedback or participate in surveys, including surveys evaluating Pearson products, services or sites. Participation is voluntary. Pearson collects information requested in the survey questions and uses the information to evaluate, support, maintain and improve products, services or sites, develop new products and services, conduct educational research and for other purposes specified in the survey.

Contests and Drawings

Occasionally, we may sponsor a contest or drawing. Participation is optional. Pearson collects name, contact information and other information specified on the entry form for the contest or drawing to conduct the contest or drawing. Pearson may collect additional personal information from the winners of a contest or drawing in order to award the prize and for tax reporting purposes, as required by law.

Newsletters

If you have elected to receive email newsletters or promotional mailings and special offers but want to unsubscribe, simply email information@informit.com.

Service Announcements

On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account information. However, these communications are not promotional in nature.

Customer Service

We communicate with users on a regular basis to provide requested services and in regard to issues relating to their account we reply via email or phone in accordance with the users' wishes when a user submits their information through our Contact Us form.

Other Collection and Use of Information


Application and System Logs

Pearson automatically collects log data to help ensure the delivery, availability and security of this site. Log data may include technical information about how a user or visitor connected to this site, such as browser type, type of computer/device, operating system, internet service provider and IP address. We use this information for support purposes and to monitor the health of the site, identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents and appropriately scale computing resources.

Web Analytics

Pearson may use third party web trend analytical services, including Google Analytics, to collect visitor information, such as IP addresses, browser types, referring pages, pages visited and time spent on a particular site. While these analytical services collect and report information on an anonymous basis, they may use cookies to gather web trend information. The information gathered may enable Pearson (but not the third party web trend services) to link information with application and system log data. Pearson uses this information for system administration and to identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents, appropriately scale computing resources and otherwise support and deliver this site and its services.

Cookies and Related Technologies

This site uses cookies and similar technologies to personalize content, measure traffic patterns, control security, track use and access of information on this site, and provide interest-based messages and advertising. Users can manage and block the use of cookies through their browser. Disabling or blocking certain cookies may limit the functionality of this site.

Do Not Track

This site currently does not respond to Do Not Track signals.

Security


Pearson uses appropriate physical, administrative and technical security measures to protect personal information from unauthorized access, use and disclosure.

Children


This site is not directed to children under the age of 13.

Marketing


Pearson may send or direct marketing communications to users, provided that

  • Pearson will not use personal information collected or processed as a K-12 school service provider for the purpose of directed or targeted advertising.
  • Such marketing is consistent with applicable law and Pearson's legal obligations.
  • Pearson will not knowingly direct or send marketing communications to an individual who has expressed a preference not to receive marketing.
  • Where required by applicable law, express or implied consent to marketing exists and has not been withdrawn.

Pearson may provide personal information to a third party service provider on a restricted basis to provide marketing solely on behalf of Pearson or an affiliate or customer for whom Pearson is a service provider. Marketing preferences may be changed at any time.

Correcting/Updating Personal Information


If a user's personally identifiable information changes (such as your postal address or email address), we provide a way to correct or update that user's personal data provided to us. This can be done on the Account page. If a user no longer desires our service and desires to delete his or her account, please contact us at customer-service@informit.com and we will process the deletion of a user's account.

Choice/Opt-out


Users can always make an informed choice as to whether they should proceed with certain services offered by InformIT. If you choose to remove yourself from our mailing list(s) simply visit the following page and uncheck any communication you no longer want to receive: www.informit.com/u.aspx.

Sale of Personal Information


Pearson does not rent or sell personal information in exchange for any payment of money.

While Pearson does not sell personal information, as defined in Nevada law, Nevada residents may email a request for no sale of their personal information to NevadaDesignatedRequest@pearson.com.

Supplemental Privacy Statement for California Residents


California residents should read our Supplemental privacy statement for California residents in conjunction with this Privacy Notice. The Supplemental privacy statement for California residents explains Pearson's commitment to comply with California law and applies to personal information of California residents collected in connection with this site and the Services.

Sharing and Disclosure


Pearson may disclose personal information, as follows:

  • As required by law.
  • With the consent of the individual (or their parent, if the individual is a minor)
  • In response to a subpoena, court order or legal process, to the extent permitted or required by law
  • To protect the security and safety of individuals, data, assets and systems, consistent with applicable law
  • In connection the sale, joint venture or other transfer of some or all of its company or assets, subject to the provisions of this Privacy Notice
  • To investigate or address actual or suspected fraud or other illegal activities
  • To exercise its legal rights, including enforcement of the Terms of Use for this site or another contract
  • To affiliated Pearson companies and other companies and organizations who perform work for Pearson and are obligated to protect the privacy of personal information consistent with this Privacy Notice
  • To a school, organization, company or government agency, where Pearson collects or processes the personal information in a school setting or on behalf of such organization, company or government agency.

Links


This web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects Personal Information. This privacy statement applies solely to information collected by this web site.

Requests and Contact


Please contact us about this Privacy Notice or if you have any requests or questions relating to the privacy of your personal information.

Changes to this Privacy Notice


We may revise this Privacy Notice through an updated posting. We will identify the effective date of the revision in the posting. Often, updates are made to provide greater clarity or to comply with changes in regulatory requirements. If the updates involve material changes to the collection, protection, use or disclosure of Personal Information, Pearson will provide notice of the change through a conspicuous notice on this site or other appropriate way. Continued use of the site after the effective date of a posted revision evidences acceptance. Please contact us if you have questions or concerns about the Privacy Notice or any objection to any revisions.

Last Update: November 17, 2020