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The official self-study test preparation guide for the CCNP Support exam
Coverage of all CCNP Support exam topics enables you to identify and improve your knowledge gaps before the exam date. You'll learn to:
CCNP Support Exam Certification Guide is a comprehensive self-study tool for the CCNP Support exam, which tests your ability to diagnose, isolate, and correct network failures and performance problems. Written by a certified Cisco Systems(r) instructor who teaches the Cisco(r) Internetwork Troubleshooting (CIT) course on a regular basis, this book covers all the major topics on the CCNP Support exam, allowing you to master the exam concepts. In this comprehensive overview of network troubleshooting, you'll learn how to identify troubleshooting targets, use troubleshooting tools, and manage IP, IPX, AppleTalk, Catalyst(r), Frame Relay, and ISDN BRI connections.
Each chapter of CCNP Support Exam Certification Guide focuses your study and tests your knowledge of the subjects through specially designed assessment and study features. "Do I Know This Already?" quizzes assess your knowledge and help you decide how much time you need to spend on each section within a chapter. The well-organized Foundation Topics sections detail all the exam topics you need to master. Each chapter includes a Foundation Summary section that highlights essential concepts for quick reference. Challenging chapter-ending review questions and exercises test your knowledge of the subject matter, reinforce key concepts, and provide you with the opportunity to apply what you've learned in the chapter. In addition, a final chapter of scenarios pulls together concepts from all the chapters to ensure you can apply your knowledge in a real-world environment. Finally, the companion CD-ROM's robust testing engine enables you to take practice exams that mimic the real testing environment, focus on particular topic areas, randomize answers for reusability, track your progress, and refer to electronic text for review.
CCNP Support Exam Certification Guide is part of a recommended learning path from Cisco Systems that can include simulation and hands-on training from authorized Cisco Learning Partners and self-study products from Cisco Press. To find out more about instructor-led, e-learning, and hands-on instruction offered by authorized Cisco Learning Partners, please visit www.cisco.com/go/authorizedtraining.
Companion CD-ROM
This companion CD-ROM contains a test bank with over 200 practice questions.
Replacement Setup file for the CD-ROM’s ExamGear software
This program installs CCNP Support Certification Guide Companion on your computer and provides full access to the Support exam question database.
Download - 8.26 MB -- Setup.exe
Applying Cisco Troubleshooting Tools
1. Support Resources for Troubleshooting.
2. Understanding Troubleshooting Methods.
3. Identifying Troubleshooting Targets.
4. Applying Cisco Troubleshooting Tools.
5. Diagnosing and Correcting Campus TCP/IP Problems.
6. Diagnosing and Correcting Novell Networking Problems.
7. Diagnosing and Correcting AppleTalk Problems.
8. Diagnosing and Correcting Catalyst Problems.
9. Troubleshooting VLANS on Routers and Switches.
10. Diagnosing and Correcting Frame Relay Problems.
11. Diagnosing and Correcting ISDN BRI Problems.
Appendix A: Answers to Quiz Questions.
Index.