Register your product to gain access to bonus material or receive a coupon.
Brilliant Coaching 4e: Become a manager who can coach, 4th Edition
- By Julie Starr
- Published Jun 9, 2023 by Pearson Business.
Book
- Sorry, this book is no longer in print.
Description
- Copyright 2023
- Pages: 264
- Edition: 4th
- Book
- ISBN-10: 1-292-72556-7
- ISBN-13: 978-1-292-72556-7
This book provides core coaching principles and beliefs for you to operate from as you manage your team, as well as guidance to help you develop key coaching skills including listening, asking effective questions, building rapport and how to give constructive (performance-based) feedback.
Sample Content
Table of Contents
Introduction
Part 1: Awareness
1. What is coaching?
2. Coaching as an enabler of engagement
3. What is the mindset of a coaching manager?
4. How does our ego limit our ability to coach?
Part 2: Ability
5. How to build rapport and relationship
6. How to be a better listener
7. How to ask effective questions
8. Develop a flexible style of influence: the Steppingstones Model
9. How to give constructive feedback
Part 3: Application
10. Planned conversation; when the individual has the topic or agenda
11. Planned conversations: when the manager has the topic or agenda
12. Planned conversations: both the individual and the manager have topics to discuss
13. Unplanned conversations: response coaching
Part 4: Action
14. Take your learning forward