Patrick Gargano has been an educator since 1996 and a Cisco Networking Academy Instructor since 2000. He currently heads the Networking Academy program at Collège La Cité in Ottawa, Canada, where he teaches CCNA/CCNP-level courses. Patrick has twice led the Cisco Networking Academy student Dream Team deploying the wired and wireless networks supporting the U.S. Cisco Live conferences. In 2014 he co-authored CCNP Routing and Switching Portable Command Guide. Recognitions of his teaching include prizes from Collège La Cité for innovation and excellence and from the Ontario Association of Certified Engineering Technicians and Technologists for excellence in technology education. Previously, Patrick was a Cisco Networking Academy instructor at Cégep de l’Outaouais (Gatineau, Canada) and Louis-Riel High School (Ottawa, Canada) and a Cisco instructor (CCSI) for Fast Lane UK (London). His certifications include CCNA (R&S), CCNA Wireless, CCNA Security, and CCNP (R&S). He holds Bachelor of Education and Bachelor of Arts degrees from the University of Ottawa. Find him on Twitter @PatrickGargano.