William Van Hecke is User Experience Lead at the Omni Group. His nebulous job is to make software civilized enough to bring out in public. His work often ends up entwined with documentation, marketing, quality assurance, customer support, and Dungeon Mastering, too. Previously, Bill wrote code in Chicago for companies on the Board of Trade, and in Green Bay. When not shoveling pixels or graphemes, Bill likes creating video games, translating video games, and, occasionally, playing video games.