This chapter covered Organizational Design. For the purposes of this book, this is defined as the physical and virtual workspace within which people collaborate and the structure by which people are organized to create value. We explored research identifying key characteristics essential for high-performing teams and detailed a case study where a company took an intentional approach to creating an agile workspace environment. Although not a recipe, we summarized a few key elements associated with effective agile workspaces.
We then listed a few of the most common organizational structures in use today and detailed benefits and drawbacks of each. We looked at a few companies’ efforts to build a more agile structure: Spotify, HERE, and ING in particular. We closed the chapter with some key heuristics to help design more agile organizational structures and unlock agility in the enterprise.