Troubleshooting Methods for Cisco IP Networks

This chapter is from the book

Troubleshooting and Maintaining Cisco IP Networks (TSHOOT) Foundation Learning Guide: (CCNP TSHOOT 300-135)

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This chapter is from the book

This chapter is from the book 

Troubleshooting and Maintaining Cisco IP Networks (TSHOOT) Foundation Learning Guide: (CCNP TSHOOT 300-135)

Learn More Buy

Review Questions

1. Which three of the following processes are subprocesses or phases of a troubleshooting process?

   1. Solve the problem
   2. Eliminate
   3. Compile
   4. Report the problem
   5. Define the problem

2. Which three of the following approaches are valid troubleshooting methods?

   1. Swap-components
   2. Ad Hoc
   3. Compare-configurations
   4. Follow-the-path
   5. Hierarchical

3. Which three of the following troubleshooting approaches use the OSI reference model as a guiding principle?

   1. Top-down
   2. Bottom-up
   3. Divide-and-conquer
   4. Compare-configurations
   5. Swap-components

4. Which of the following troubleshooting methods would be most effective when the problem is with the Ethernet cable connecting a workstation to the wall RJ-45 jack?

   1. Top-down
   2. Divide-and-conquer
   3. Compare-configurations
   4. Swap-components
   5. Follow-the-path