This chapter is from the book
This chapter is from the book
This chapter is from the book
This chapter is from the book
Summary
Learning Objectives
Test your basic knowledge of the main points in this chapter by answering the following questions:
- Name major insurance business processes and key analytics used by these processes.
- Review how data originates and flows across and outside the organization.
- Apply the Insurance Analytics Evolution Framework to measure maturity.
Discussion Questions
Further check your application of key concepts by reviewing the following discussion questions:
- Describe how analytics are used in marketing, sales, underwriting, claims, and finance.
- Identify and explain three external data sources and what analytics areas they can be used in.
- Discuss the three challenges in effectively using analytics and how they can be overcome.