PATRICIA SAPORITO (Cliffside Park, NJ) is Senior Director, Business Intelligence, Global Center of Excellence, SAP Labs. In this role, she helps insurers and companies cross-industry leverage analytic investments to maximize business performance, and develop and mature their BI and analytics strategies. Saporito has an extensive background in consulting and solution development. As leader of Teradata's Insurance and Healthcare Industry Consulting team, she regularly led Business Discovery engagements. She formerly led META Group's Insurance Industry Research Service (now part of Gartner). Saporito writes on analytics regularly for Best Review's Technology Insights column, and is an instructor for the International Institute for Analytics.