How This Book Is Organized
This book is divided into four parts. In Part One, Garry reveals the fundamentals of WD-40 Company’s “Don’t Mark My Paper, Help Me Get an A” performance review system. Parts Two and Three will help you understand that effective change—the kind of change Garry and the folks at WD-40 Company have achieved with their performance review system—is more about managing the journey than announcing the destination.
In Part Two you will read about the cultural changes that had to be made in how things were done at WD-40 Company before the performance review system could be revamped.
In Part Three Garry shares his leadership point of view—what he expects of people and what they can expect of him—and where those beliefs about leading and motivating people came from. If a change effort is not central to the top managers’ thinking, it probably won’t succeed, since top management’s support is so key to the effective implementation of any change.
In Part Four Ken shares the “Simple Truths” that he and his colleagues have learned over the years. They help explain why Partnering for Performance, as practiced at WD-40 Company, works—and how it can work for you.
The big-picture question for you as you read this book is:
- Are you partnering for performance with your people, or is your performance review system an alarm bell?