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4 Hours of Video Instruction
Learn value stream mapping key concepts, including the principles of Lean thinking, a high-level overview of the value stream mapping process, and when and how to use this strategic, transformative approach to significantly improve and optimize performance.
In this video you learn the key concepts of the value stream mapping process at a high level. Join Donna Knapp, Curriculum Development Manager for ITSM Academy, to learn how to use Lean thinking and techniques to minimize waste and make work flow. Explore the anatomy of a value stream map and the key metrics used to measure flow. Understand also how to create and execute a transformation plan and manage the associated organizational change.
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Who Should Take This Course
IT professionals interested in learning the basics of Lean and value stream mapping, including quality and process improvement professionals, such as process and value stream owners and managers, quality managers, and quality assurance specialists; individuals and teams who want to better understand how to use value stream mapping with a continuous improvement effort such as DevOps or ITSM; line managers, team leaders, and supervisors who want to improve cross-functional collaboration.
Some familiarity with modern software engineering, IT operations, and IT service management practices are desirable but not required.
Lesson 1: Lean Basic Concepts: In this lesson, we'll explore the five principles of Lean thinking and Lean anti-patterns. As both Lean and value stream mapping are about improving flow, we'll examine ways to make work flow and common barriers to flow. We'll conclude this lesson by comparing value stream mapping to traditional continual improvement techniques and look at situations where they're both appropriate and how they work together.
Lesson 2: Value Stream Key Concepts: In this lesson, we'll introduce value stream key concepts. You will learn what a value stream is, how to identify value streams and how value streams integrate with processes. We'll explore the anatomy of a value stream and describe each of its key components. We'll conclude this lesson by describing key value stream metrics and ways to gather and use data when getting started with a value stream mapping initiative.
Lesson 3: Value Stream Mapping Key Concepts: In this lesson, we'll introduce value stream mapping key concepts. You'll learn what value stream mapping is and the benefits or the why of this technique. We'll introduce value stream mapping roles and deliverables and we'll explore each step in the value stream mapping process. Lessons are devoted to producing current state and target future state value stream maps as well as the transformation plan that's needed to achieve the target future state. We'll conclude this lesson by briefly introducing the emerging value stream management discipline.
Lesson 4: Managing the Change: In this lesson, you'll learn what culture is and how value stream mapping and the improvements that flow from it can represent significant culture change for organizations. We'll introduce organizational change management and the components of an organizational change management program. We'll talk about the important role that leadership plays in managing the cultural and organizational change that flows from a value stream mapping initiative and we'll describe the characteristics of a transformational leader. We'll conclude this lesson by describing the characteristics of a learning organization, how to foster a learning culture and the importance of lifelong learning.
About Pearson Video Training
Pearson publishes expert-led video tutorials covering a wide selection of technology topics designed to teach you the skills you need to succeed. These professional and personal technology videos feature world-leading author instructors published by your trusted technology brands: Addison-Wesley, Cisco Press, Pearson IT Certification, Sams, and Que Topics include: IT Certification, Network Security, Cisco Technology, Programming, Web Development, Mobile Development, and more. Learn more about Pearson Video training at http://www.informit.com/video.
Video Lessons are available for download for offline viewing within the streaming format. Look for the green arrow in each lesson.
Introduction: Characteristics of High-Performing Organizations
Lesson 1: Lean Basic Concepts
Lesson 1.1 Five Principles of Lean Thinking
Lesson 1.2 Making Work Flow
Lesson 1.3 Barriers to Flow
Lesson 1.4 Value Streams and Transformational Change
Lesson 2: Value Stream Key Concepts
Lesson 2.1 What is a Value Stream?
Lesson 2.2 Identifying Value Streams
Lesson 2.3 Value Stream Maps vs. Process Maps
Lesson 2.4 Anatomy of a Value Stream Map
Lesson 2.5 Key Value Stream Metrics
Lesson 2.6 Gathering and Using Data
Lesson 3: Value Stream Mapping Key Concepts
Lesson 3.1 The What and Why of Mapping?
Lesson 3.2 Value Stream Mapping Roles
Lesson 3.3 Value Stream Mapping Deliverables
Lesson 3.4 The Value Stream Mapping Process
Lesson 3.5 Mapping the Current State
Lesson 3.6 Designing a Target Future State
Lesson 3.7 Creating a Transformation Plan
Lesson 3.8 Achieving the Target Future State
Lesson 3.9 The Other VSM: Value Stream Management
Lesson 4: Managing the Change
Lesson 4.1 The Nature of Culture Change
Lesson 4.2 Managing the Organizational Change
Lesson 4.3 The Role of Leadership
Lesson 4.4 Fostering a Learning Culture
Summary: The Value of Value Streams