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Truth About Thriving in Change, The

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Truth About Thriving in Change, The

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Simply the Best Thinking...and Nothing But the Truth  

  • How to plan change, and imagine the winning future you're going to create.
  • When to persuade, when to educate, and when to "use force."
  • How to transform your organization without destroying employee commitment and productivity.
  • How to permanently change your organization's culture, and make the change agenda everyone's agenda.


  • Copyright 2008
  • Dimensions: 5-7/16" x 8-1/2"
  • Pages: 224
  • Edition: 1st
  • Book
  • ISBN-10: 0-13-235462-4
  • ISBN-13: 978-0-13-235462-2
  • eBook (Watermarked)
  • ISBN-10: 0-13-713357-X
  • ISBN-13: 978-0-13-713357-4

Praise for The Truth About Thriving in Change

“Although we know that change is constant, we are always surprised by it. Bill provides a roadmap to successfully navigate corporate change. Being conscientious to follow the ‘Truths’ will enable people to successfully face any organizational challenge.”

Rosina Racioppi, President and Chief Operating Officer, WOMEN Unlimited, Inc.

"A must read for managers, Bill uses language with care, economy, and precision. Managing change is basically about helping people deal with uncertainty. This writing effectively uses a combination of practical experience, common sense, and humor in describing strategies designed to achieve desired results while maintaining morale and enhancing engagement."

Michael Mimnaugh, Vice President, Human Resources, Sony Corporation of America

"Many students are under the impression that a graduate degree will impart all wisdom, but what they fail to recognize is that there is no substitute for experience. What Bill's book does so well is to impart his substantial experience--along with the textbook knowledge--to move you ahead in your career. If you manage people or projects, the wisdom found within each 'Truth' will help keep you on the leading edge of your profession. This is a reference guide that belongs in your library."

Stuart J. Lipper, Senior Director of MBA Programs, Rutgers Business School, Rutgers, The State University of New Jersey

Everything you need to know to drive and sustain successful change...what really works!


·        The truth about transforming organizations without destroying morale

·        The truth about why your way may not be the best way

·        The truth about creating a cultural framework for long-term success

This book reveals 49 PROVEN CHANGE MANAGEMENT PRINCIPLES and bite-size, easy-to-use techniques that work

This book brings together 49 powerful “truths” about planning, driving, and sustaining organizational change: real solutions for the tough challenges faced by every business leader. You'll discover which skills you need most, and how to develop them...how to lead change without eroding employee motivation, commitment, and productivity...why you must start fast, and "run before you walk"...when to persuade, when to educate, and when to "use force"...how to make the change agenda everyone's agenda...and how to create the right cultural framework for successful change. This isn't "someone's opinion." It's a definitive, evidence-based guide to effective change leadership--a set of bedrock principles you can rely on throughout your entire management career.

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The Truth About Thriving in Change: Life Is 10% of What Happens to You and 90% of How You React

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Table of Contents

Preface  ix

Part I               The Truth About Staying or Going

Truth 1             Life is 10% of what happens to you and 90% of how you react  1

Truth 2             If your values don’t agree, it’s probably time to flee  5

Truth 3             Service awards aren’t what they used to be  9

Truth 4             Teaching long division doesn’t work on a Blackberry  13

Part II              The Truth About What You should Pack

Truth 5             It’s not what you’ve got; it’s what you need  17

Truth 6             To manage change, you must lead change  21

Truth 7             You can’t do without a “can-do” attitude  25

Truth 8             If you don’t stand for something, you’ll fall for anything  29

Part III             The Truth About those Early Days

Truth 9             Run before you walk  33

Truth 10           Keep your boss your biggest fan  37

Truth 11           There are only three ways to introduce change  41

Truth 12           Build the case: It’s a challenge and an opportunity  45

Truth 13           Teach others how to treat you  49

Part IV             The Truth About Planning

Truth 14           If you don’t know where you’re going, you’ll get there  53

Truth 15           To realize the future, you must create it  57

Truth 16           Convert aspiration to invitation  61

Truth 17           Having organizational values matters; living then means more  65

Truth 18           Make the change agenda everyone’s agenda  69

Part V              The Truth About Communications

Truth 19           We listen with our eyes  73

Truth 20           Email is the tool of the devil  77

Truth 21           People can’t drink from a fire hose  81

Truth 22           Conversion is for missionaries and crusaders  85

Part VI             The Truth About Matching People with Purpose

Truth 23           Organizational structure: Look in from the outside  89

Truth 24           Build your team around your “A” players  93

Truth 25           Candidate screening: Let the facts speak for themselves  97

Truth 26           Avoid the ten potential “placement pitfalls”  101

Truth 27           Don't surround yourself with yourself  105

Truth 28           Why you need to get staffing right  109

Truth 29           If you must “right-size,” do it the right way  113

Part VII            The Truth About Managing Performance

Truth 30           One style doesn’t fit all  117

Truth 31           You can influence without authority  121

Truth 32           You can’t work the plan if you don’t plan the work  125

Truth 33           There’s no excuse for excuses  129

Truth 34           Know what buttons to push  133

Part VIII           The Truth About Creating your Cultural Framework

Truth 35           Calm waters make for easier sailing  137

Truth 36           Trust is a currency not easily earned, but easily spent  141

Truth 37           If you’re out of sight, you’re probably out of touch  145

Truth 38           Teams aren’t a necessary evil  149

Truth 39           Your way may not be the best way  153

Truth 40           The whole is greater than the sum of the parts  157

Truth 41           Embrace[md]don’t run from[md]the questions!  161

Truth 42           Decision making: The fastest don’t always finish first  165

Truth 43           Exceptions: Can’t live with them; can’t live without them  169

Truth 44           Employee discipline: Ask the more meaningful question  173

Part IX            The Truth About Recognition and Reward

Truth 45           Make every employee feel like your only employee  177

Truth 46           A little formal recognition goes a long way  181

Part X             The Truth About Sustenance

Truth 47           Your best investment is in[el] YOU  185

Truth 48           Your title is manager; your job is teacher  189

Truth 49           Trying to be all things to all people is a slippery slope  193

References  197

About the Author  211


Appendix A
Appendix B
Appendix C
Appendix D
Appendix E
Appendix F
Appendix G
Appendix H


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