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Business leaders the world over are hardwired to focus on success. But what if understanding failure is the real secret behind enduring performance?
In Too Good To Fail?, Jan Filochowski turns his twenty years’ experience as a CEO and turnaround specialist into practical advice for business managers. Acknowledgements
About the author
Introduction
PART ONE: UNDERSTANDING FAILURE
Chapter 1 – Mentioning the Unmentionable
- What failure looks like
- The omnipresence of failure
- Measuring success and failure
- Misrepresenting success and failure
- The infectiousness of failure
Chapter 2 – The Pattern of Failure: The Yosemite Curve
- Phase 1: Struggle
- Phase 2: Denial
- Phase 3: Freefall
- Phase 4: Rock Bottom
- Phase 5: Recovery
- Phase 6: Consolidation
Chapter 3 – Other Types of Failure
- Total failure – the Niagara drop
- Shallow failure: the frying pan
- Broadening failure: the Grand Canyon
PART TWO: AVOIDING FAILURE
Chapter 4 – Passive Warning Signs
- Ignorance- Certainty
- Complacency
Chapter 5 – Active Alarm bells
- Obsession
- Manipulation
- Evasion
Chapter 6 – The cultural litmus test
- A reckless culture?
- A culture of false reassurance?
- A culture of gaming?
- A culture of control?
PART THREE: CURING FAILURE
Chapter 7 – Regaining confidence
- Talking to staff
- Reaching outside
- Responding
- Retaining Momentum
- Trumpeting success
Chapter 8 – Getting back in control
- Digging till you find the cause
- Tackling immediate problems
- Rebuilding the mechanisms for managing
- Unlocking the organisation
PART FOUR: SUCCEEDING
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