At a time when supply chain management (SCM) is gaining stature within the organization, many companies face a critical supply chain talent void due to years of headcount reduction, training budget cuts, and the retirement of highly skilled individuals. Supply Chain Management Talent Development: Acquire, Develop, and Advance Processes gives supply chain leaders and managers a framework for hiring talented professionals with skills that are core to the organization’s SCM mission, analyzing the organizational strategies for SCM training and education, and creating innovative plans that foster greater retention of supply chain professionals. This publication is authored by CSCMP, the premiere organization of the supply chain management industry.
SCM Talent Development
The Acquire Process
Executive Summary: SCM Talent Development 5
Talent Development: Building a Capable, Cohesive SCM Team 5
Onboarding Supply Chain Professionals 6
SC M Training and Education Methods 6
The Individual Guidance of Supply Chain Professionals 6
Talent Development: Leading Practices 6
Introduction: The Develop Process 7
Essential Insights: SCM Onboarding Tactics 8
Onboarding Program Management 8
Onboarding Methods Used 9
Onboarding Method Effectiveness 10
Effectiveness by Company Type and Size 11
SCM Onboarding Summary 12
Sidebar: Leading Practices: Onboarding Methods 12
Essential Insights: SCM Training Methods 13
Training Structure and Investment 13
Training Methods Used 14
Training Method Effectiveness 15
Sidebar: Leading Practices: Blended Training Solutions 16
Effectiveness by Company Type and Size 17
Positive Impact of SCM Certification 17
Training Topics Addressed 18
SCM Training Summary 18
Sidebar: Leading Practices: SCM Leadership Development Programs 19
Essential Insights: SCM Individual Guidance 19
Individual Development Plans 20
Sidebar: Leading Practices: Individual Development Planning and Assessment 21
Mentoring Programs 22
High Potential Programs 22
SCM Individual Guidance Summary 23
Sidebar: Leading Practices: Association Based Mentoring Program 23
Leading Practices in SCM Talent Development 24
Onboarding Tactics 24
Training Methods 24
Individual Guidance 25
Summary 25
List of Appendices
Appendix A: Study Methodology and Participant Information 26
Exhibit A-1: Interview and Focus Group Script 26
Exhibit A-2: Demographic characteristics of Online Questionnaire Participants 27
Appendix B: Survey Questions and Selected Results 28
Appendix C: Leading Practice Cases 32
Case 1: High Potential Development Program 32
Exhibit C1-a, C1-b, C1-c: Model high Potential Development Programs 32
Case 2: Individual Development Plans 35
Exhibit C-2a: Individual Development Plan Components 35
Exhibit C-2b: Individual Development Plan Template 36
Case 3: SCM Training Programs 37
Exhibit C-3: CSCMP SCPro™ 37
Endnotes 38
SCM Talent Development
The Develop Process
Executive Summary: SCM Talent Development 5
Talent Development: Building a Capable, Cohesive SCM Team 5
Onboarding Supply Chain Professionals 6
SC M Training and Education Methods 6
The Individual Guidance of Supply Chain Professionals 6
Talent Development: Leading Practices 6
Introduction: The Develop Process 7
Essential Insights: SCM Onboarding Tactics 8
Onboarding Program Management 8
Onboarding Methods Used 9
Onboarding Method Effectiveness 10
Effectiveness by Company Type and Size 11
SCM Onboarding Summary 12
Sidebar: Leading Practices: Onboarding Methods 12
Essential Insights: SCM Training Methods 13
Training Structure and Investment 13
Training Methods Used 14
Training Method Effectiveness 15
Sidebar: Leading Practices: Blended Training Solutions 16
Effectiveness by Company Type and Size 17
Positive Impact of SCM Certification 17
Training Topics Addressed 18
SCM Training Summary 18
Sidebar: Leading Practices: SCM Leadership Development Programs 19
Essential Insights: SCM Individual Guidance 19
Individual Development Plans 20
Sidebar: Leading Practices: Individual Development Planning and Assessment 21
Mentoring Programs 22
High Potential Programs 22
SCM Individual Guidance Summary 23
Sidebar: Leading Practices: Association Based Mentoring Program 23
Leading Practices in SCM Talent Development 24
Onboarding Tactics 24
Training Methods 24
Individual Guidance 25
Summary 25
List of Appendices
Appendix A: Study Methodology and Participant Information 26
Exhibit A-1: Interview and Focus Group Script 26
Exhibit A-2: Demographic characteristics of Online Questionnaire Participants 27
Appendix B: Survey Questions and Selected Results 28
Appendix C: Leading Practice Cases 32
Case 1: High Potential Development Program 32
Exhibit C1-a, C1-b, C1-c: Model high Potential Development Programs 32
Case 2: Individual Development Plans 35
Exhibit C-2a: Individual Development Plan Components 35
Exhibit C-2b: Individual Development Plan Template 36
Case 3: SCM Training Programs 37
Exhibit C-3: CSCMP SCPro™ 37
Endnotes 38
SCM Talent Development
The Advance Process
Executive Summary: SCM Talent Development 5
Talent Advancement: Supporting SCM Leadership Requirements 5
Career Path Development 6
Talent Retention 6
Leadership Succession Planning 6
Talent Advancement: Leading Practices 6
Introduction: The Advance Process 7
Essential Insights: SCM Career Path Availability 8
Career Path Strategy 9
Career Path Structure 9
Engagement and Control 11
Career Path Success 11
SCM Career Path Summary 13
Sidebar: Leading Practices: Career Path Availability 13
Essential Insights: SCM Retention Methods 13
SCM Talent Turnover 14
Retention Improvement Techniques Used 15
Retention Improvement Technique Effectiveness 16
Leading Edge Retention Strategies 17
Retention Summary 17
Sidebar: Leading Practices: SCM Retention 18
Essential Insights: SCM Succession Planning 18
Succession Planning Strategy 19
Succession Planning Structure 20
Succession Planning Tools 21
Succession Planning Outcomes 21
Succession Planning Summary 22
Sidebar: Leading Practices: Succession Planning Methods 22
Leading Practices in SCM Talent Advancement 23
Career Path Availability 23
Retention Methods 23
Succession Planning 23
Supply Chain Implications 24
Summary 24
Appendix A: Study Methodology and Participant Information 25
Exhibit A-1: Interview and Focus Group Script 25
Exhibit A-2: Demographic Characteristics of Online Questionnaire Participants 26
Appendix B: Survey Questions and Selected Results 27
Appendix C: Leading Practice Cases 33
Case 1: Career Paths Programs 33
Exhibit C-1A: Specialist Career Path Options 33
Exhibit C-1B: Generalist Career Path Options 34
Exhibit C-1C: Supply Chain Boundary-Spanning Career Path Options 35
Case 2: Retention 36
Case 3: Succession Planning 36
Endnotes 38
