Home > Store

Rules of Work, Expanded Edition, The: A Definitive Code for Personal Success

Register your product to gain access to bonus material or receive a coupon.

Rules of Work, Expanded Edition, The: A Definitive Code for Personal Success


  • Sorry, this book is no longer in print.
Not for Sale



New, even better, edition includes 10 brand new rules to take you further, faster in your career

  • Why some people glide effortlessly past office politics, backstabbing, and unpleasant bosses... and how you can, too.
  • The latest book in the bestselling Rules series, which has over a million copies in print.
  • Written in Richard Templar's wise and witty style that readers have grown to know and love.
  • Description

    • Copyright 2010
    • Dimensions: 5-7/16" x 8-1/2"
    • Edition: 1st
    • Book
    • ISBN-10: 0-13-707206-6
    • ISBN-13: 978-0-13-707206-4

    Some people are simply great at their job; they always seem to say or do the right thing. They are mentioned in every conversation. Everybody likes them. They get promoted. They get pay raises. They get along with the boss. And somehow, they do all these things without being unpleasant, breaking much of a sweat or seeming to put in excess effort. And when they are offered another step up the corporate ladder or a fabulous new job, no one is surprised. After all, they have 'potential' written all over them. How do they do it? Do they know some secret we don't? Yes, they know The Rules of Work.

    These rules aren't about how to do your job, they are about how you are seen doing it. They are about how you appear to others. And they are about helping you to achieve the success you richly deserve. The first edition of The Rules of Work: A Definitive Code for Personal Successbecame a global phenomenon, topping bestseller charts around the world. This new edition includes 10 brand new rules to take you further, faster. These rules are the guiding principles that will improve both what you do and how you do it, giving you the unmistakable air of confidence that will win you admiration, respect, and the next promotion. With The Rules under your belt you'll have the edge in everything you do, without having to compromise your principles.

    Sample Content

    Online Sample Chapters

    Foreword to The Rules of Work, Expanded Edition: A Definitive Code for Personal Success

    Introduction to The Rules of Work, Expanded Edition: A Definitive Code for Personal Success

    Sample Pages

    Download the sample pages (includes Introduction and Foreword)

    Table of Contents

    Foreword   viii

    Introduction   x

    Part I Walk Your Talk   1

     1  Get Your Work Noticed   4

     2  Never Stand Still   6

     3  Volunteer Carefully   8

     4  Carve Out a Niche for Yourself   10

     5  Under Promise and Over Deliver   12

     6  Learn to Ask Why   14

     7  Be 100 Percent Committed   16

     8  Learn from Others’ Mistakes   18

     9  Enjoy What You Are Doing   20

    10 Develop the Right Attitude   22

    11 Be Passionate But Don’t Kill Yourself   24

    12 Manage Your Energy   26

    13 Never Let Anyone Know How Hard You Work   28

    14 Keep Your Home Life at Home   30

    Part II Know That You’re Being Judged at All Times   33

    15 Cultivate a Smile   36

    16 No Limp Fish—Develop the Perfect Handshake   38

    17 Exude Confidence and Energy   40

    18 Develop a Style That Gets You Noticed   42

    19 Pay Attention to Personal Grooming   44

    20 Be Attractive   46

    21 Be Cool   48

    22 Speak Well   50

    23 Write Well   52

    Part III Have a Plan   55

    24 Know What You Want Long Term   58

    25 Know What You Want Short term   60

    26 Study the Promotion System   62

    27 Develop a Game Plan   64

    28 Set Objectives   66

    29 Know Your Role   68

    30 Know Yourself—Strengths and Weaknesses   70

    31 Identify Key Times and Events   72

    32 Anticipate Threats   74

    33 Look for Opportunities   76

    34 Make Learning a Lifelong Mission   78

    Part IV If You Can’t Say Anything Nice—Shut Up   81

    35 Don’t Gossip   84

    36 Don’t Bitch    86

    37 Stand Up for Others  88

    38 Compliment People Sincerely   90

    39 Be Cheerful and Positive   92

    40 Ask Questions   94

    41 Use “Please” and “Thank You”   96

    42 Don’t Swear   98

    43 Be a Good Listener   100

    44 Only Speak Sense   102

    Part V Look After Yourself   105

    45 Know the Ethics of Your Industry   108

    46 Know the Legalities of Your Industry   110

    47 Set Personal Standards   112

    48 Never Lie   114

    49 Never Cover Up for Anyone Else   116

    50 Keep Records   118

    51 Know the Difference Between the Truth and The Whole Truth   120

    52 Cultivate Your Support/Contacts/ Friends   122

    53 Date with Caution   124

    54 Understand Others’ Motives   126

    55 Assume Everyone Else Is Playing by Different Rules   128

    56 Keep the Faith   130

    57 Put Things in Perspective   132

    Part VI Blend In   135

    58 Know the Corporate Culture   138

    59 Speak the Language   140

    60 Dress Up or Dress Down Accordingly   142

    61 Be Adaptable in Your Dealings with Different People   144

    62 Make Your Boss Look Good   146

    63 Know Where to Hang Out, and When   148

    64 Understand Social Protocols   150

    65 Know the Rules about Authority   152

    66 Know the Rules about the Office Hierarchy   154

    67 Never Disapprove of Others   156

    68 Understand the Herd Mentality   158

    Part VII Act One Step Ahead   161

    69 Dress One Step Ahead   164

    70 Talk One Step Ahead   166

    71 Act One Step Ahead   168

    72 Think One Step Ahead   170

    73 Address Corporate Issues and Problems   172

    74 Make Your Company Better for Having You There   174

    75 Talk of “We” Rather Than “I”   176

    76 Walk the Walk   178

    77 Spend More Time with Senior Staff   180

    78 Get People to Assume You Have Already Made the Step   182

    79 Prepare for the Step After Next   184

    Part VIII Cultivate Diplomacy   187

    80 Ask Questions in Times of Conflict   190

    81 Don’t Take Sides   192

    82 Know When to Keep Your Opinions to Yourself   194

    83 Be Conciliatory   196

    84 Never Lose Your Temper   198

    85 Never Get Personal   200

    86 Know How to Handle Other People’s Anger   202

    87 Stand Your Ground   204

    88 Be Objective About the Situation   206

    Part IX Know the System--and Milk It   209

    89 Know All the Unspoken Rules of Office Life   212

    90 Know What to Call Everyone   214

    91 Know When to Stay Late and When to Go Early   216

    92 Know the Theft or Perks Rule   218

    93 Identify the People Who Count   220

    94 Be on the Right Side of the People Who Count    222

    95 Be Well Up on New Management Techniques    224

    96 Know the Undercurrents and Hidden Agendas   226

    97 Know the Favorites and Cultivate Them   228

    98 Know the Mission Statement--and Understand It   230

    Part X Handle the Opposition   233

    99 Identify the Opposition   236

    100 Study Them Closely   238

    101 Don’t Back-Stab   240

    102 Know the Psychology of Promotion   242

    103 Don’t Give Too Much Away   244

    104 Keep Your Ear to the Ground   246

    105 Make the Opposition Seem Irreplaceable   248

    106 Don’t Damn the Opposition with Faint Praise   250

    107 Capitalize on the Career-Enhancing Moments   252

    108 Cultivate the Friendship and Approval of Your Colleagues   254

    Postscript: Know When to Break the Rules   256



    Submit Errata

    More Information

    InformIT Promotional Mailings & Special Offers

    I would like to receive exclusive offers and hear about products from InformIT and its family of brands. I can unsubscribe at any time.


    Pearson Education, Inc., 221 River Street, Hoboken, New Jersey 07030, (Pearson) presents this site to provide information about products and services that can be purchased through this site.

    This privacy notice provides an overview of our commitment to privacy and describes how we collect, protect, use and share personal information collected through this site. Please note that other Pearson websites and online products and services have their own separate privacy policies.

    Collection and Use of Information

    To conduct business and deliver products and services, Pearson collects and uses personal information in several ways in connection with this site, including:

    Questions and Inquiries

    For inquiries and questions, we collect the inquiry or question, together with name, contact details (email address, phone number and mailing address) and any other additional information voluntarily submitted to us through a Contact Us form or an email. We use this information to address the inquiry and respond to the question.

    Online Store

    For orders and purchases placed through our online store on this site, we collect order details, name, institution name and address (if applicable), email address, phone number, shipping and billing addresses, credit/debit card information, shipping options and any instructions. We use this information to complete transactions, fulfill orders, communicate with individuals placing orders or visiting the online store, and for related purposes.


    Pearson may offer opportunities to provide feedback or participate in surveys, including surveys evaluating Pearson products, services or sites. Participation is voluntary. Pearson collects information requested in the survey questions and uses the information to evaluate, support, maintain and improve products, services or sites, develop new products and services, conduct educational research and for other purposes specified in the survey.

    Contests and Drawings

    Occasionally, we may sponsor a contest or drawing. Participation is optional. Pearson collects name, contact information and other information specified on the entry form for the contest or drawing to conduct the contest or drawing. Pearson may collect additional personal information from the winners of a contest or drawing in order to award the prize and for tax reporting purposes, as required by law.


    If you have elected to receive email newsletters or promotional mailings and special offers but want to unsubscribe, simply email information@informit.com.

    Service Announcements

    On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account information. However, these communications are not promotional in nature.

    Customer Service

    We communicate with users on a regular basis to provide requested services and in regard to issues relating to their account we reply via email or phone in accordance with the users' wishes when a user submits their information through our Contact Us form.

    Other Collection and Use of Information

    Application and System Logs

    Pearson automatically collects log data to help ensure the delivery, availability and security of this site. Log data may include technical information about how a user or visitor connected to this site, such as browser type, type of computer/device, operating system, internet service provider and IP address. We use this information for support purposes and to monitor the health of the site, identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents and appropriately scale computing resources.

    Web Analytics

    Pearson may use third party web trend analytical services, including Google Analytics, to collect visitor information, such as IP addresses, browser types, referring pages, pages visited and time spent on a particular site. While these analytical services collect and report information on an anonymous basis, they may use cookies to gather web trend information. The information gathered may enable Pearson (but not the third party web trend services) to link information with application and system log data. Pearson uses this information for system administration and to identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents, appropriately scale computing resources and otherwise support and deliver this site and its services.

    Cookies and Related Technologies

    This site uses cookies and similar technologies to personalize content, measure traffic patterns, control security, track use and access of information on this site, and provide interest-based messages and advertising. Users can manage and block the use of cookies through their browser. Disabling or blocking certain cookies may limit the functionality of this site.

    Do Not Track

    This site currently does not respond to Do Not Track signals.


    Pearson uses appropriate physical, administrative and technical security measures to protect personal information from unauthorized access, use and disclosure.


    This site is not directed to children under the age of 13.


    Pearson may send or direct marketing communications to users, provided that

    • Pearson will not use personal information collected or processed as a K-12 school service provider for the purpose of directed or targeted advertising.
    • Such marketing is consistent with applicable law and Pearson's legal obligations.
    • Pearson will not knowingly direct or send marketing communications to an individual who has expressed a preference not to receive marketing.
    • Where required by applicable law, express or implied consent to marketing exists and has not been withdrawn.

    Pearson may provide personal information to a third party service provider on a restricted basis to provide marketing solely on behalf of Pearson or an affiliate or customer for whom Pearson is a service provider. Marketing preferences may be changed at any time.

    Correcting/Updating Personal Information

    If a user's personally identifiable information changes (such as your postal address or email address), we provide a way to correct or update that user's personal data provided to us. This can be done on the Account page. If a user no longer desires our service and desires to delete his or her account, please contact us at customer-service@informit.com and we will process the deletion of a user's account.


    Users can always make an informed choice as to whether they should proceed with certain services offered by InformIT. If you choose to remove yourself from our mailing list(s) simply visit the following page and uncheck any communication you no longer want to receive: www.informit.com/u.aspx.

    Sale of Personal Information

    Pearson does not rent or sell personal information in exchange for any payment of money.

    While Pearson does not sell personal information, as defined in Nevada law, Nevada residents may email a request for no sale of their personal information to NevadaDesignatedRequest@pearson.com.

    Supplemental Privacy Statement for California Residents

    California residents should read our Supplemental privacy statement for California residents in conjunction with this Privacy Notice. The Supplemental privacy statement for California residents explains Pearson's commitment to comply with California law and applies to personal information of California residents collected in connection with this site and the Services.

    Sharing and Disclosure

    Pearson may disclose personal information, as follows:

    • As required by law.
    • With the consent of the individual (or their parent, if the individual is a minor)
    • In response to a subpoena, court order or legal process, to the extent permitted or required by law
    • To protect the security and safety of individuals, data, assets and systems, consistent with applicable law
    • In connection the sale, joint venture or other transfer of some or all of its company or assets, subject to the provisions of this Privacy Notice
    • To investigate or address actual or suspected fraud or other illegal activities
    • To exercise its legal rights, including enforcement of the Terms of Use for this site or another contract
    • To affiliated Pearson companies and other companies and organizations who perform work for Pearson and are obligated to protect the privacy of personal information consistent with this Privacy Notice
    • To a school, organization, company or government agency, where Pearson collects or processes the personal information in a school setting or on behalf of such organization, company or government agency.


    This web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects Personal Information. This privacy statement applies solely to information collected by this web site.

    Requests and Contact

    Please contact us about this Privacy Notice or if you have any requests or questions relating to the privacy of your personal information.

    Changes to this Privacy Notice

    We may revise this Privacy Notice through an updated posting. We will identify the effective date of the revision in the posting. Often, updates are made to provide greater clarity or to comply with changes in regulatory requirements. If the updates involve material changes to the collection, protection, use or disclosure of Personal Information, Pearson will provide notice of the change through a conspicuous notice on this site or other appropriate way. Continued use of the site after the effective date of a posted revision evidences acceptance. Please contact us if you have questions or concerns about the Privacy Notice or any objection to any revisions.

    Last Update: November 17, 2020