Practical Skills for Managers: Handling Common Employee Problems (Video course)

Description

60 Minutes of Video Instruction

Solve workplace people problems confidently using practical, proven management strategies.

Managing people is one of the most challenging--and most impactful--parts of leadership. From handling underperformance and difficult conversations to building accountability and motivation, managers face complex interpersonal issues every day. This practical video course equips managers with clear, actionable tools to address common employee problems early, constructively, and with confidence.

Led by leadership coach and author, Zena Everett, this course combines real-world case studies with straightforward coaching frameworks to help managers improve communication, set clear expectations, and lead with emotional intelligence. Through relatable scenarios drawn from real coaching engagements, youll learn how to prevent people problems from escalating, strengthen trust, and build a high-performing team.

Career Success Series

The Career Success Series from Pearson addresses essential skills for your personal and professional development in the areas of communication, presentation, critical thinking, teamwork, leadership, problem solving, and resilience. These skills are critical for any industry, any job title, and any career stage--whether you are just starting out or have been in the workforce for years. Expert trainers deliver practical tools and techniques you can use to enhance your resume, excel in your career, or simply enrich your life skills.

Learn How To

• Set clear boundaries and expectations
• Understand what drives employee behavior
• Manage your own behavior to influence others
• Address problems early with constructive feedback
• Build accountability without micromanaging
• Support employee development and motivation

Who Should Take This Course

• New and experienced people managers
• Team leaders responsible for performance and engagement
• Professionals transitioning into management roles

About Pearson Video Training

Pearson Video Training provides expert-led video courses covering professional and personal development topics. These courses are designed for immediate, practical application. Learn more at www.informit.com/video.

Sample Content

Table of Contents

Course Introduction

Skills for Solving People Problems

  Set clear boundaries and expectations

  Understand whats really going on with your people

  Manage your own behavior so others manage theirs

  Call out problems early

  Building accountability

Common People Problems and How to Solve Them

  High-performing employee is underperforming

  Employee is demotivated

  Employee cant take criticism

  Lack of accountability on the team

  Employees cant manage emotions

  Employee has a negative attitude

  Employee wont collaborate

  Employee misses deadlines

  Employee career development has stalled

Course Conclusion

Updates

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