Home > Store

Many Facets of Leadership, The

Register your product to gain access to bonus material or receive a coupon.

Many Facets of Leadership, The

Book

  • Sorry, this book is no longer in print.
Not for Sale

Description

  • Copyright 2003
  • Dimensions: 6" x 9"
  • Pages: 448
  • Edition: 1st
  • Book
  • ISBN-10: 0-13-100533-2
  • ISBN-13: 978-0-13-100533-4

In The Many Facets of Leadership, more than 40 top leadership experts share their insights on every aspect of leadership in the 21st century. This book brings together new ideas and techniques for leading change, promoting learning and innovation, handling complexity and crisis, overcoming blind spots, managing knowledge workers, coaching tomorrow's leaders, increasing value, retaining customers, and much more.

Sample Content

Online Sample Chapter

Intellectual Capital and Mental Literacy: the Keys to Corporate Success?

Downloadable Sample Chapter

Click here for a sample chapter for this book: 0131005332.pdf

Table of Contents

Foreword.
Introduction.

I. FORGING AHEAD: THE QUEST FOR KNOWLEDGE.

1. Intelligence on Intelligence and the Development of Intellectual Capital by Tony Buzan.
Intellectual Capital and Mental Literacy. The Awakening of a Sleeping Giant.

2. Organizational Renewal: Overcoming Mental Blind Spots by Paul J. H. Schoemaker, Ph.D.
Mental Blind Spots. Overcoming Mental Blind Spots. Conclusion.

3. The Creativity and Commitment Connection by Amarjit Chopra.
Unblocking Innovation. The Power of Bad Ideas. A Quick Overview of the Process. The Morals of the Story.

4. The Negotiation Revolution by William Ury.
Negotiation Is a Growth Industry. Negotiation: a Core Competency.

5. The Role of Chaos in the Creation of Change by John J. Scherer.
Pain: The Father of Change. Possibility: The Mother of Change. What Blocks Possibility? Chaos: The Birth Passage for Creative Change.

6. Fundamentalism and Panaceas by Russell L. Ackoff.
Fundamentalism. Panaceas.

II. FACILITATING CHANGE: THE LEADER'S ROLE.


7. Leadership in the Networked Economy by Albert A. Vicere.
The Changing Leadership Landscape. The Next Wave. The Leadership Challenge. New Leadership Mindsets. Meeting the Challenge. Conclusion.

8. The Organizational Change Leader by W. Warner Burke.
Four Phases of Organizational Change and the Leader's Roles. Summary.

9. Entrepreneurial Leadership: Building Capacity for Speed, Risk, and Continuous Innovation by Joel R. DeLuca.
Historical Background. Entrepreneurship. Leadership. The Emerging Convergence of Two Ships. Dynamic Stability: A Basis for Entrepreneurial Leadership. A Working Model of Entrepreneurial Leadership. The Potential Value of the Model as a Working Guide. Key Counterintuitive Behaviors of Entrepreneurial Leaders. Smart Moves. How the Business Playing Field Is Shifting. Summary.

10. Leadership: Reflections and Learnings by Robert Terry.
A Consciousness-Competence Frame. Core Versus Shared Values. Change. Mission Statements. Core Competencies. Best Practices. Language. Coaching and Mentoring. Team and Group Building. Beyond Spirituality in the Workplace. Leadership Education. Follow-up.

11. Experience Is Still the Best Teacher by Michael M. Lombardo and Robert W. Eichinger.
The Nature of the Experience. The Experience Catalog. True Development.

12. Polarity Management: One Tool for Managing Complexity and Ambiguity by Barry Johnson.
Effective Leaders Manage Complexity and Ambiguity. A Multipurpose Swiss Army Knife for the Leader's Toolbox. How Is this Tool Used? Two Application Stories. Polarity Management-A Summary Introduction. Summary.

13. Facing the Paradoxes of Leadership: Eight Rules by Peter Koestenbaum.
Experience Life as Paradox. Do Not Rationalize but Feel the Pain. Polarities Need Each Other. Alternation Beats Prioritizing. There Is Power in Dialogue. Paradoxes Provoke the Mind to Breakthroughs. Each Choice Changes Your Environment. Practice Democracy. Conclusion.

14. Human Influence by Charles E. Dwyer.
Values. Behavior. Changing Self. Perception and Anticipation. The Mosaic. Filters and Data Fragments. Language. Values, Perceptions, and Behavior. Problems with the Negative Approach. Application of the Five-Step Model. Dealing With Groups.

III. MAKING THE GRADE: NEW LEADERSHIP SKILLS.


15. Help Them Grow or Watch Them Go: A Development Edge Gives Retention Results by Beverly L. Kaye.
A Pop Quiz. Level About Their Strengths and Development Needs. Look Ahead at Trends, Business Needs, and Company Culture. Development Pays Off.

16. The Newest Leadership Skills by Randall P. White and Philip Hodgson.
Identifying New Leaders. The Task and the People. Command

Preface

Introduction

No book of collected works happens overnight. This one took a good two years of labor and then some. Perhaps the best way to provide you with an overview of its contents is to tell you a bit about its name. The subject of leadership is clearly multifaceted. The depth and breadth of the subject itself allows thought leaders everywhere to rethink it through their own lens. It is by adding a unique lens that the old becomes new--or at least worth exploring in new ways. In each chapter of this book you will see the distinct lens of its author, as each presents the cutting edge of his or her own subject matter.

For most of the authors of this book, this was not a two-year project. Rather, it was the distillation of their thinking over a much more extended period of time. In some instances, the thinking shaped itself throughout their professional careers. The authors come from varied backgrounds. Some are academicians and have spent the bulk of their careers in business schools, colleges, or universities. Others have had long consulting careers and now direct their own firms. Still others gained their experience in private or public sector organizations. And many have done all three.

Diverse as they are, they have several things in common. All have served as IMS faculty, and many still do. All have been leaders in organizations in one way or another. All believe that the education of managers in organizations is critical and that learning to be a good leader is a lifelong process.

Here's what you'll find.

Part I, "Forging Ahead: The Quest for Knowledge," suggests that the quest for learning and knowledge is key to great leadership and provides a variety of perspectives. Tony Buzan looks at learning in the context of improving techniques for management, and employs his Mind Mapping technique in "Intelligence on Intelligence and the Development of Intellectual Capital." Paul J. H. Schoemaker discusses a useful way to understand the barriers to internal change in "Organizational Renewal: Overcoming Mental Blind Spots." In "The Creativity and Commitment Connection" Amarjit Chopra focuses on the ability to create buy-in for new ideas and how to motivate people to implement better ways of interacting.

William Ury shows us that eight out of ten decisions are not self-made--they are negotiated. He believes that "networks of negotiation" are taking their place in "The Negotiation Revolution." John J. Scherer suggests that chaos plays a vital role in birthing fundamental change and innovation in "The Role of Chaos in the Creation of Change." Russell L. Ackoff, in "Fundamentalism and Panaceas," describes his concept of how leaders look for simple solutions to serious problems.

Part II, "Facilitating Change: The Leader's Role" provides insights to the vital role of the leader. In "Leadership in the Networked Economy" Albert A. Vicere describes four key roles necessary for effective leadership. In "The Organizational Change Leader" W. Warner Burke provides a phased system of viewing organizational change and the role of leadership within each phase. Joel R. DeLuca proposes a working model for development of successful leaders in "Entrepreneurial Leadership: Building Capacity for Speed, Risk, and Continuous Innovation."

In "Leadership: Reflections and Learnings" Robert Terry shares a series of learning's that have challenged his own understanding and practice of leadership. Michael M. Lombardo and Robert W. Eichinger describe four kinds of experiences related to learned skills in the workplace in "Experience is Still the Best Teacher." In "Polarity Management: One Tool for Managing Complexity and Ambiguity" Barry Johnson illustrates the way in which leaders deal with dilemmas. Peter Koestenbaum consolidates insights about the structure of human existence in "Facing the Paradoxes of Leadership: Eight Rules." Charles E. Dwyer summarizes the essential elements in a successful approach to human influence in "Human Influence."

Part III, "Making the Grade: New Leadership Skills," suggests several critical leadership qualities that are essential for leaders. In "Help Them Grow or Watch Them Go" Beverly L. Kaye provides a series of practical tips to leaders for effective (and non-time-consuming) career coaching. Randall P. White and Phillip Hodgson, in "The Newest Leadership Skills," offer interesting insights on leadership styles of the past and the changes in new leadership styles. In "When Good People Do Bad Things" Ronald M. Green analyzes the causes of the Ford Explorer/Firestone tire disaster to understand why business managers sometimes make ethically poor decisions. Marshall Goldsmith talks about how to be coached and includes some helpful questions to ask when engaging in a coaching relationship in "Recruiting Supportive Coaches: A Key to Achieving Positive Behavioral Change."

In "Global Leadership and Global Emotional Intelligence" Stephen H. Rhinesmith correlates Daniel Goleman's ideas about emotional intelligence with global leadership. Larraine Segil offers her ten essential traits in "Is Your Organization Driven By Dynamic Leaders?" Idalene Kesner examines how organizations should prepare for potential future crises and provides helpful tools for examining current preparedness in "Effective Crisis Management: Now More Than Ever."

Part IV, "Creating Competitive Advantage: Strategies for Success," provides an array of useful strategies. Fons Trompenaars and Peter Woolliams present a methodology for developing marketing strategies based on cultural differences in "Marketing Through Reconciliation: Global Brand, Local Touch." In their article "The Effective Use of Scenario Analysis to Support Research and Development" Peter Schwartz and Gerald Harris identify six best practices useful to companies applying scenario analysis to R&D planning.

James M. Hulbert and Pierre Berthon address the movement away from a material to an information economy and its impact on marketing in their article "Morphing Marketing: Dissolving Decisions." Chip R. Bell provides a framework to understand the customer relationship process as circular in his article, "Creating Obnoxiously Devoted Customers." In "The Strategy of Bundling" Barry Nalebuff provides understanding of the mechanisms that underlie this strategy with examples of when it works and when it doesn't.

Finally, Part V, "Taking the Lead: Organizations of the New Millennium," speaks to the rapidly changing business environment and the need for flexibility, speed, and strategic agility. In "Anatomy of an Innovation Machine: Cisco Systems" Vijay Govindarajan and Chris Trimble provide a natural progression of the innovation process utilizing their four-step process and organizational design. In "Achieving Best Fit" Judith M. Bardwick describes borderless and stable organizations and how they attract and appeal to different individuals in the job market today. Maurice Saias and Olivier Tabatoni describe their definition of strategy in today's environment and outline the discontinuities corporations face in "Strategy for the 21st Century: Portfolio Is Back."

Homa Bahrami and Stuart Evans, in "Organizing for Strategic Flexibility," define three core dimensions that are utilized in the architecture of a flexible enterprise. David Lei introduces value confederations and the way in which these groups of firms will reshape industry in "Competitive Dynamics, Strategy, and Competence Development: The Rise of Value Confederations in Fast-Change Industries." Thomas Monahan and Stephen A. Stumpf, in "New Measures of Prosperity," suggest a means to value and to measure an organization and its employees' performance beyond the standard financial measurements currently in place. Charles Handy discusses the different types of leadership needed within organizations during different stages of the organization's lifecycle in "A World of Fleas and Elephants."

We hope you will use this collection of articles as a guide. Turn to the subject you need when you need it. Scan the material, ponder the suggestions, talk it over with peers, and test these ideas in your own organization. Let these thought leaders mentor you.

Marshall Goldsmith
Vijay Govindarajan
Beverly Kaye
Albert A. Vicere

Updates

Submit Errata

More Information

InformIT Promotional Mailings & Special Offers

I would like to receive exclusive offers and hear about products from InformIT and its family of brands. I can unsubscribe at any time.

Overview


Pearson Education, Inc., 221 River Street, Hoboken, New Jersey 07030, (Pearson) presents this site to provide information about products and services that can be purchased through this site.

This privacy notice provides an overview of our commitment to privacy and describes how we collect, protect, use and share personal information collected through this site. Please note that other Pearson websites and online products and services have their own separate privacy policies.

Collection and Use of Information


To conduct business and deliver products and services, Pearson collects and uses personal information in several ways in connection with this site, including:

Questions and Inquiries

For inquiries and questions, we collect the inquiry or question, together with name, contact details (email address, phone number and mailing address) and any other additional information voluntarily submitted to us through a Contact Us form or an email. We use this information to address the inquiry and respond to the question.

Online Store

For orders and purchases placed through our online store on this site, we collect order details, name, institution name and address (if applicable), email address, phone number, shipping and billing addresses, credit/debit card information, shipping options and any instructions. We use this information to complete transactions, fulfill orders, communicate with individuals placing orders or visiting the online store, and for related purposes.

Surveys

Pearson may offer opportunities to provide feedback or participate in surveys, including surveys evaluating Pearson products, services or sites. Participation is voluntary. Pearson collects information requested in the survey questions and uses the information to evaluate, support, maintain and improve products, services or sites, develop new products and services, conduct educational research and for other purposes specified in the survey.

Contests and Drawings

Occasionally, we may sponsor a contest or drawing. Participation is optional. Pearson collects name, contact information and other information specified on the entry form for the contest or drawing to conduct the contest or drawing. Pearson may collect additional personal information from the winners of a contest or drawing in order to award the prize and for tax reporting purposes, as required by law.

Newsletters

If you have elected to receive email newsletters or promotional mailings and special offers but want to unsubscribe, simply email information@informit.com.

Service Announcements

On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account information. However, these communications are not promotional in nature.

Customer Service

We communicate with users on a regular basis to provide requested services and in regard to issues relating to their account we reply via email or phone in accordance with the users' wishes when a user submits their information through our Contact Us form.

Other Collection and Use of Information


Application and System Logs

Pearson automatically collects log data to help ensure the delivery, availability and security of this site. Log data may include technical information about how a user or visitor connected to this site, such as browser type, type of computer/device, operating system, internet service provider and IP address. We use this information for support purposes and to monitor the health of the site, identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents and appropriately scale computing resources.

Web Analytics

Pearson may use third party web trend analytical services, including Google Analytics, to collect visitor information, such as IP addresses, browser types, referring pages, pages visited and time spent on a particular site. While these analytical services collect and report information on an anonymous basis, they may use cookies to gather web trend information. The information gathered may enable Pearson (but not the third party web trend services) to link information with application and system log data. Pearson uses this information for system administration and to identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents, appropriately scale computing resources and otherwise support and deliver this site and its services.

Cookies and Related Technologies

This site uses cookies and similar technologies to personalize content, measure traffic patterns, control security, track use and access of information on this site, and provide interest-based messages and advertising. Users can manage and block the use of cookies through their browser. Disabling or blocking certain cookies may limit the functionality of this site.

Do Not Track

This site currently does not respond to Do Not Track signals.

Security


Pearson uses appropriate physical, administrative and technical security measures to protect personal information from unauthorized access, use and disclosure.

Children


This site is not directed to children under the age of 13.

Marketing


Pearson may send or direct marketing communications to users, provided that

  • Pearson will not use personal information collected or processed as a K-12 school service provider for the purpose of directed or targeted advertising.
  • Such marketing is consistent with applicable law and Pearson's legal obligations.
  • Pearson will not knowingly direct or send marketing communications to an individual who has expressed a preference not to receive marketing.
  • Where required by applicable law, express or implied consent to marketing exists and has not been withdrawn.

Pearson may provide personal information to a third party service provider on a restricted basis to provide marketing solely on behalf of Pearson or an affiliate or customer for whom Pearson is a service provider. Marketing preferences may be changed at any time.

Correcting/Updating Personal Information


If a user's personally identifiable information changes (such as your postal address or email address), we provide a way to correct or update that user's personal data provided to us. This can be done on the Account page. If a user no longer desires our service and desires to delete his or her account, please contact us at customer-service@informit.com and we will process the deletion of a user's account.

Choice/Opt-out


Users can always make an informed choice as to whether they should proceed with certain services offered by InformIT. If you choose to remove yourself from our mailing list(s) simply visit the following page and uncheck any communication you no longer want to receive: www.informit.com/u.aspx.

Sale of Personal Information


Pearson does not rent or sell personal information in exchange for any payment of money.

While Pearson does not sell personal information, as defined in Nevada law, Nevada residents may email a request for no sale of their personal information to NevadaDesignatedRequest@pearson.com.

Supplemental Privacy Statement for California Residents


California residents should read our Supplemental privacy statement for California residents in conjunction with this Privacy Notice. The Supplemental privacy statement for California residents explains Pearson's commitment to comply with California law and applies to personal information of California residents collected in connection with this site and the Services.

Sharing and Disclosure


Pearson may disclose personal information, as follows:

  • As required by law.
  • With the consent of the individual (or their parent, if the individual is a minor)
  • In response to a subpoena, court order or legal process, to the extent permitted or required by law
  • To protect the security and safety of individuals, data, assets and systems, consistent with applicable law
  • In connection the sale, joint venture or other transfer of some or all of its company or assets, subject to the provisions of this Privacy Notice
  • To investigate or address actual or suspected fraud or other illegal activities
  • To exercise its legal rights, including enforcement of the Terms of Use for this site or another contract
  • To affiliated Pearson companies and other companies and organizations who perform work for Pearson and are obligated to protect the privacy of personal information consistent with this Privacy Notice
  • To a school, organization, company or government agency, where Pearson collects or processes the personal information in a school setting or on behalf of such organization, company or government agency.

Links


This web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects Personal Information. This privacy statement applies solely to information collected by this web site.

Requests and Contact


Please contact us about this Privacy Notice or if you have any requests or questions relating to the privacy of your personal information.

Changes to this Privacy Notice


We may revise this Privacy Notice through an updated posting. We will identify the effective date of the revision in the posting. Often, updates are made to provide greater clarity or to comply with changes in regulatory requirements. If the updates involve material changes to the collection, protection, use or disclosure of Personal Information, Pearson will provide notice of the change through a conspicuous notice on this site or other appropriate way. Continued use of the site after the effective date of a posted revision evidences acceptance. Please contact us if you have questions or concerns about the Privacy Notice or any objection to any revisions.

Last Update: November 17, 2020