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macOS Support Essentials 11: Apple Pro Training Series; Supporting and Troubleshoot macOS Big Sur (Web Edition)

Web Edition

  • Your Price: $53.59
  • List Price: $66.99
  • About this Web Edition
  • A Web Edition is an online learning product that you view in your web browser. Some Web Editions include additional interactive features, such as videos and quizzes. A Web Edition will be accessible from your Account page after purchase.

    Viewing a Web Edition requires a web browser with full HTML5 compatibility (Chrome, Firefox, Safari). Supported platforms are:

    • macOS 10.13 or greater
    • Windows 8 or greater
    • iOS 14 or greater
    • Linux

Also available in other formats.

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About

Features

  • This best-selling guide is the only Apple-authorized book on the market
  • Covers updated system utilities and new features of macOS Big Sur
  • Features authoritative explanations of underlying technologies, troubleshooting, system administration, and much more
  • Focused lessons take students step by step through practical, real-world tasks
  • Lesson files and bonus material available for download -- including lesson review questions and an online version of the book

Additional Information

We've made every effort to ensure the accuracy of this book and its companion content. Any errors that have been confirmed since this book was published can be downloaded below.

Download the errata (46 KB .doc)

Description

  • Copyright 2021
  • Pages: 992
  • Edition: 1st
  • Web Edition
  • ISBN-10: 0-13-751013-6
  • ISBN-13: 978-0-13-751013-9

The Apple-Certified Way to Learn

macOS Support Essentials 11, the official book for macOS support, is a top-notch primer for anyone who needs to support, troubleshoot, or optimize macOS Big Sur, such as IT professionals, technicians, help desk specialists, and ardent Mac users. This is the only Apple Pro Training Series book that covers Big Sur. You'll find in-depth, step-by-step instructions on everything from upgrading, updating, reinstalling and configuring macOS Big Sur to setting-up network services like the Content Caching service.

This book covers updated system utilities and new features in macOS Big Sur, including security and privacy enhancements, Control Center and Notification Center, Safari, system extensions, macOS Recovery, Startup Security Utility, and the Signed System Volume (SSV).

This book includes the following content:

  • Authoritative explanations of underlying technologies, troubleshooting, system administration, and much more
  • Focused lessons that take you step by step through practical, real-world tasks
  • A Web Edition that provides the full text of the book online

The Apple Pro Training Series is Apple's official self-paced learning resource. Books in this series offer downloadable lesson files and an online version of the book. Additional information on this and other books in this series can be found at www.peachpit.com/apple. For more on certification, visit training.apple.com.

Sample Content

Sample Pages

Download the sample pages (includes Chapter 23)

Table of Contents

About This Guide

Installation and Configuration
Lesson 1 Introduction to macOS
Lesson 2 Update, Upgrade, or Reinstall macOS
Lesson 3 Set Up and Configure macOS
Lesson 4 Use the Command-Line Interface
Lesson 5 Use macOS Recovery
Lesson 6 Update macOS 

User Accounts
Lesson 7 Manage User Accounts
Lesson 8 Manage User Home Folders
Lesson 9 Manage Security and Privacy
Lesson 10 Manage Password Changes

File Systems
Lesson 11 Manage File Systems and Storage
Lesson 12 Manage FileVault
Lesson 13 Manage Permissions and Sharing
Lesson 14 Use Hidden Items, Shortcuts, and File Archives

Data Management
Lesson 15 Manage System Resources
Lesson 16 Use Metadata, Siri, and Spotlight
Lesson 17 Manage Time Machine

Apps and Processes
Lesson 18 Install Apps 
Lesson 19 Manage Files
Lesson 20 Manage and Troubleshoot Apps

Network Configuration
Lesson 21 Manage Basic Network Settings
Lesson 22 Manage Advanced Network Settings
Lesson 23 Troubleshoot Network Issues

Network Services
Lesson 24 Manage Network Services
Lesson 25 Manage Host Sharing and Personal Firewall

System Management
Lesson 26 Troubleshoot Peripherals
Lesson 27 Manage Printers and Scanners
Lesson 28 Troubleshoot Startup and System Issues

Index

Updates

Errata

We've made every effort to ensure the accuracy of this book and its companion content. Any errors that have been confirmed since this book was published can be downloaded below.

Download the errata (46 KB .doc)

Submit Errata

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