Home > Store

Enterprise Software Delivery: Bringing Agility and Efficiency to the Global Software Supply Chain

Register your product to gain access to bonus material or receive a coupon.

Enterprise Software Delivery: Bringing Agility and Efficiency to the Global Software Supply Chain

Book

  • Sorry, this book is no longer in print.
Not for Sale

eBook (Watermarked)

  • Your Price: $25.59
  • List Price: $31.99
  • Includes EPUB, MOBI, and PDF
  • About eBook Formats
  • This eBook includes the following formats, accessible from your Account page after purchase:

    ePub EPUB The open industry format known for its reflowable content and usability on supported mobile devices.

    MOBI MOBI The eBook format compatible with the Amazon Kindle and Amazon Kindle applications.

    Adobe Reader PDF The popular standard, used most often with the free Adobe® Reader® software.

    This eBook requires no passwords or activation to read. We customize your eBook by discreetly watermarking it with your name, making it uniquely yours.

Description

  • Copyright 2012
  • Edition: 1st
  • Book
  • ISBN-10: 0-321-80301-9
  • ISBN-13: 978-0-321-80301-6

Globalization, rapid technology churn, and massive economic shifts have made it more difficult than ever to deliver high-value enterprise software.

In Enterprise Software Delivery, IBM Distinguished Engineer Alan W. Brown guides decision-makers in understanding these new challenges, choosing today’s best solutions, and successfully anticipating future trends.

Alan presents detailed, actionable techniques for building software supply chains that improve agility and innovation while responding to growing cost pressure. Using real-world case studies, he introduces the modern global software factory, demonstrating how to integrate and leverage global outsourced teams, collaborative application lifecycle management, and cloud-based virtual infrastructures.

Drawing on his extensive experience leading IBM Rational software strategy, and consulting with IBM enterprise customers, Alan illuminates everything from software R&D to metrics. Coverage includes

  • Understanding recent dramatic changes in enterprise software delivery requirements and practices
  • Overcoming false assumptions, outdated data and delivery models, and inexperience with strategy, innovation, education, or research
  • Incorporating integrators and partners in centers of excellence that specialize in delivering business value
  • Establishing team-based practices that encourage agility, scalability, and quality
  • Building adaptive software factories that integrate real-time feedback and respond rapidly to change
  • Using virtualized collaborative infrastructure to connect worldwide teams for developing software, assembling solutions, and delivering results
  • Transcending barriers related to geography, organization, skills, and culture

If you’re an enterprise software leader, strategist, or practitioner, this book can help you improve every facet of performance you care about, including agility, quality, predictability, innovation, and value.

Extras

Author's Site

Link to author site

Sample Content

Online Sample Chapter

Anatomy of an Enterprise Software Delivery Project

Downloadable Sample Chapter

Download sample chapter of Chapter 2

Table of Contents

List of Figures xi

Foreword xvii

Preface xix

Acknowledgments xxv

About the Author xxvii

 

Chapter 1: Why Is Enterprise Software Delivery So Difficult? 1

1.1 Introduction 2

1.2 What Is an Enterprise System? 5

1.3 What Is Different Today? 7

1.4 What Is the Focus of an Enterprise Software Delivery Organization? 9

1.5 How Are the Needs for Enterprise Software Delivery Evolving? 11

1.6 Conclusions 13

Chapter 2: Anatomy of an Enterprise Software Delivery Project 15

2.1 Introduction 15

2.2 MyCo and the MyProj Enterprise Software Delivery Project 16

2.3 Business and Organizational Context 17

2.4 Project Context 18

2.5 Project Execution Results 19

2.6 Post Hoc Analysis 20

2.7 Commentary 25

2.8 Conclusions 27

Chapter 3: The Software Supply Chain and Software Factories 29

3.1 Introduction 30

3.2 Toward a Software Supply Chain 31

3.3 Industrializing Enterprise Software Delivery: An Analogy 33

3.4 A Software Factory Approach to Enterprise Software Delivery 34

3.5 Key Elements of the Software Factory 37

3.6 Examples and Illustrations 40

3.7 Observations and Commentary 47

3.8 Conclusions 50

Chapter 4: Collaborative Software Delivery 53

4.1 Introduction 53

4.2 Globally Distributed Development 55

4.3 Collaborative Delivery Environments 64

4.4 Collaborative Application Life- Cycle Management 67

4.5 Examples 70

4.6 Conclusions 80

Chapter 5: Agile Software Delivery 81

5.1 Introduction 82

5.2 Rethinking Enterprise Software Delivery 85

5.3 Agility at Enterprise Scale 90

5.4 Examples of Large- Scale Agile Adoption 109

5.5 Conclusions 115

Chapter 6: Software Quality 117

6.1 Introduction 118

6.2 A Broader View of Software Quality 120

6.3 Quality across the Software Supply Chain 126

6.4 Software Testing Factories 129

6.5 Security 134

6.6 Conclusions 136

Chapter 7: Governance, Measurement, and Metrics 137

7.1 Introduction 138

7.2 Measuring Enterprise Software Delivery 139

7.3 Managing the Global Software Supply Chain 146

7.4 Examples 150

7.5 Conclusions 153

Chapter 8: A Case Study in Agile- at- Scale Adoption at Danske Bank 155

8.1 Introduction 156

8.2 Motivation for Change 158

8.3 The Focus on Adopting an Agile Approach 159

8.4 The Danske Bank Agile Delivery Process 161

8.5 Implementing an Agile Delivery Process Workbench 163

8.6 Piloting the Danske Bank Agile Delivery Process 165

8.7 Measuring Success 167

8.8 Rollout Principles 168

8.9 Lessons Learned 170

8.10 Conclusions 171

Chapter 9: A Case Study in Global Software Product Delivery at IBM Rational 173

9.1 Introduction 174

9.2 Status and Motivation 175

9.3 Goals and Objectives for Software Delivery in Rational 176

9.4 Introducing Agile Delivery at Rational 179

9.5 Results and Observations 193

9.6 Conclusions 195

Chapter 10: Lessons for Success in Global Enterprise Software Delivery 197

10.1 Introduction 198

10.2 Revisiting the Enterprise 198

10.3 Risks and Limitations 204

10.4 Lessons from Other Domains 213

10.5 Examples and Illustrations 220

10.6 Conclusions 225

Chapter 11: The Future of Global Enterprise Software Delivery 227

11.1 Introduction 228

11.2 The Beginning of the End, or the End of the Beginning? 229

11.3 Into the Clouds 231

11.4 Sourcing Options 241

11.5 The Third Wave 244

11.6 Conclusions 246

Appendix A: Enterprise Software Delivery Revisited 249

A.1 Introduction 250

A.2 The Enterprise Software Delivery Organization 251

A.3 Managing an Enterprise Software Portfolio 254

A.4 Examining the Mix of Portfolio Solutions 257

A.5 Enterprise Integration Issues 266

A.6 Managing Change 272

A.7 Conclusions 274

References 277

Index 283

Updates

Submit Errata

More Information

InformIT Promotional Mailings & Special Offers

I would like to receive exclusive offers and hear about products from InformIT and its family of brands. I can unsubscribe at any time.

Overview


Pearson Education, Inc., 221 River Street, Hoboken, New Jersey 07030, (Pearson) presents this site to provide information about products and services that can be purchased through this site.

This privacy notice provides an overview of our commitment to privacy and describes how we collect, protect, use and share personal information collected through this site. Please note that other Pearson websites and online products and services have their own separate privacy policies.

Collection and Use of Information


To conduct business and deliver products and services, Pearson collects and uses personal information in several ways in connection with this site, including:

Questions and Inquiries

For inquiries and questions, we collect the inquiry or question, together with name, contact details (email address, phone number and mailing address) and any other additional information voluntarily submitted to us through a Contact Us form or an email. We use this information to address the inquiry and respond to the question.

Online Store

For orders and purchases placed through our online store on this site, we collect order details, name, institution name and address (if applicable), email address, phone number, shipping and billing addresses, credit/debit card information, shipping options and any instructions. We use this information to complete transactions, fulfill orders, communicate with individuals placing orders or visiting the online store, and for related purposes.

Surveys

Pearson may offer opportunities to provide feedback or participate in surveys, including surveys evaluating Pearson products, services or sites. Participation is voluntary. Pearson collects information requested in the survey questions and uses the information to evaluate, support, maintain and improve products, services or sites, develop new products and services, conduct educational research and for other purposes specified in the survey.

Contests and Drawings

Occasionally, we may sponsor a contest or drawing. Participation is optional. Pearson collects name, contact information and other information specified on the entry form for the contest or drawing to conduct the contest or drawing. Pearson may collect additional personal information from the winners of a contest or drawing in order to award the prize and for tax reporting purposes, as required by law.

Newsletters

If you have elected to receive email newsletters or promotional mailings and special offers but want to unsubscribe, simply email information@informit.com.

Service Announcements

On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account information. However, these communications are not promotional in nature.

Customer Service

We communicate with users on a regular basis to provide requested services and in regard to issues relating to their account we reply via email or phone in accordance with the users' wishes when a user submits their information through our Contact Us form.

Other Collection and Use of Information


Application and System Logs

Pearson automatically collects log data to help ensure the delivery, availability and security of this site. Log data may include technical information about how a user or visitor connected to this site, such as browser type, type of computer/device, operating system, internet service provider and IP address. We use this information for support purposes and to monitor the health of the site, identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents and appropriately scale computing resources.

Web Analytics

Pearson may use third party web trend analytical services, including Google Analytics, to collect visitor information, such as IP addresses, browser types, referring pages, pages visited and time spent on a particular site. While these analytical services collect and report information on an anonymous basis, they may use cookies to gather web trend information. The information gathered may enable Pearson (but not the third party web trend services) to link information with application and system log data. Pearson uses this information for system administration and to identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents, appropriately scale computing resources and otherwise support and deliver this site and its services.

Cookies and Related Technologies

This site uses cookies and similar technologies to personalize content, measure traffic patterns, control security, track use and access of information on this site, and provide interest-based messages and advertising. Users can manage and block the use of cookies through their browser. Disabling or blocking certain cookies may limit the functionality of this site.

Do Not Track

This site currently does not respond to Do Not Track signals.

Security


Pearson uses appropriate physical, administrative and technical security measures to protect personal information from unauthorized access, use and disclosure.

Children


This site is not directed to children under the age of 13.

Marketing


Pearson may send or direct marketing communications to users, provided that

  • Pearson will not use personal information collected or processed as a K-12 school service provider for the purpose of directed or targeted advertising.
  • Such marketing is consistent with applicable law and Pearson's legal obligations.
  • Pearson will not knowingly direct or send marketing communications to an individual who has expressed a preference not to receive marketing.
  • Where required by applicable law, express or implied consent to marketing exists and has not been withdrawn.

Pearson may provide personal information to a third party service provider on a restricted basis to provide marketing solely on behalf of Pearson or an affiliate or customer for whom Pearson is a service provider. Marketing preferences may be changed at any time.

Correcting/Updating Personal Information


If a user's personally identifiable information changes (such as your postal address or email address), we provide a way to correct or update that user's personal data provided to us. This can be done on the Account page. If a user no longer desires our service and desires to delete his or her account, please contact us at customer-service@informit.com and we will process the deletion of a user's account.

Choice/Opt-out


Users can always make an informed choice as to whether they should proceed with certain services offered by InformIT. If you choose to remove yourself from our mailing list(s) simply visit the following page and uncheck any communication you no longer want to receive: www.informit.com/u.aspx.

Sale of Personal Information


Pearson does not rent or sell personal information in exchange for any payment of money.

While Pearson does not sell personal information, as defined in Nevada law, Nevada residents may email a request for no sale of their personal information to NevadaDesignatedRequest@pearson.com.

Supplemental Privacy Statement for California Residents


California residents should read our Supplemental privacy statement for California residents in conjunction with this Privacy Notice. The Supplemental privacy statement for California residents explains Pearson's commitment to comply with California law and applies to personal information of California residents collected in connection with this site and the Services.

Sharing and Disclosure


Pearson may disclose personal information, as follows:

  • As required by law.
  • With the consent of the individual (or their parent, if the individual is a minor)
  • In response to a subpoena, court order or legal process, to the extent permitted or required by law
  • To protect the security and safety of individuals, data, assets and systems, consistent with applicable law
  • In connection the sale, joint venture or other transfer of some or all of its company or assets, subject to the provisions of this Privacy Notice
  • To investigate or address actual or suspected fraud or other illegal activities
  • To exercise its legal rights, including enforcement of the Terms of Use for this site or another contract
  • To affiliated Pearson companies and other companies and organizations who perform work for Pearson and are obligated to protect the privacy of personal information consistent with this Privacy Notice
  • To a school, organization, company or government agency, where Pearson collects or processes the personal information in a school setting or on behalf of such organization, company or government agency.

Links


This web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects Personal Information. This privacy statement applies solely to information collected by this web site.

Requests and Contact


Please contact us about this Privacy Notice or if you have any requests or questions relating to the privacy of your personal information.

Changes to this Privacy Notice


We may revise this Privacy Notice through an updated posting. We will identify the effective date of the revision in the posting. Often, updates are made to provide greater clarity or to comply with changes in regulatory requirements. If the updates involve material changes to the collection, protection, use or disclosure of Personal Information, Pearson will provide notice of the change through a conspicuous notice on this site or other appropriate way. Continued use of the site after the effective date of a posted revision evidences acceptance. Please contact us if you have questions or concerns about the Privacy Notice or any objection to any revisions.

Last Update: November 17, 2020