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Apply Six Sigma for developing high quality, low-cost product innovation that distinguishes your product from the competition.
° Shows how to apply Six Sigma process, methodologies, and tools to develop robust engineering products, processes, and services.
° Examples and case studies illustrate the practical applications of the robust design principles and Six Sigma Methodologies.
° A guide to developing industrial experiments to improve product quality.
"Dr. Wang's work is of the highest caliber. He has the ability to take very complex subjects and to present them very clearly. He makes excellent use of examples throughout the book."
--Donald W. Sova, Ph.D., Booz Allen Hamilton
"I have not seen a text that provides such broad coverage of the topic. The foremost feature of this is competitive advantage. This product should provide superior utility at a lower cost to both the consumer and to the producer. Competitive advantage is rapidly becoming a necessity to stay in the game."
--Jeffrey B. Lynch, Northrop Grumman Corporation
"Few, if any, other people have the experience in both quality engineering (Six Sigma) and in product engineering that could match Dr. Wang's. A great deal of the unique value of this book is the integration of ideas from these two disciplines."
--Marvin L. Roush, Professor Emeritus, University of Maryland at College Park
Today's customers demand unprecedented reliability, efficiency, flexibility, and affordability. To deliver products, this robust, quality manufacturing isn't enough; Six Sigma processes must begin in the earliest stages of design. Now, one of the field's leading experts offers the first complete blueprint for implementing Six Sigma product design. John X. Wang has transformed product design at companies ranging from Maytag and Visteon to General Electric. In this book, he illuminates the full spectrum of proven techniques, from Voice-of-Customer (VOC) and Critical-to-Quality (CTQ) to Kano modeling. You'll discover how Six Sigma can bridge critical gaps between research and development, product and process, and how it can help you quickly respond to any change, from new suppliers to emerging customer requirements. Topics covered include
If you're an engineer, manager, or quality professional who's ready to drive breakthrough improvements in product design and development, Dr. John X. Wang will guide you, every step of the way, to success.
This book is written for engineers, who have a dramatic impact on our world. The essence of the engineers' job is engineering robust products for the benefit of people. Robust product is not just strong. It is also efficient, flexible, mistake-proof, and affordable. The term engineering robust products encompasses design and process flexibility that rapidly and affordably accommodates changing customer requirements. As an engineer and an engineering manager, I have worked for the power utility, aerospace, transportation, automotive, and appliance industries. I have the privilege to witness the strong needs and challenges for developing dependable power supplies, reliable manned flight vehicles, low-emission transportation systems, high efficiency cars, and cost-competitive appliances. Engineers consider many factors when developing a new product. For example, in developing a hybrid car, engineers determine precisely what function the car needs to perform; design and test the car's components; fit the components together in an integrated plan; and evaluate the design's overall effectiveness, cost, reliability, serviceability, and safety. This process applies to many different products, such as Magnetic resonance imaging (MRI), internets, gas turbines, helicopters, and even toy gyrocopters for kids. Within the next decade, emerging technologies will make possible novel applications that integrate computation into the design, manufacturing, and application environments: smart materials, self-reconfiguring robots, self-assembling nanostructures. We are faced with the challenge of achieving coherent and robust behavior from the interactions of multitudes of elements and their interactions with the design, manufacturing, and application. These new environments highlight the limits of our current engineering and techniques, which still largely depend on precision parts and controlled environments to make product dependable and reliable.
The goal of engineering robust products is to deliver customer expectations at affordable cost regardless of customer usage, degradation over product life and variation in manufacturing, suppliers, distribution, delivery, installation and service. Dr. Taguchi's robust design allows experiments to be performed and prototypes to be tested on multiple factors at once so that the product becomes insensitive to usage conditions and other uncontrollable factors. Since randomness and scatter is a part of reality everywhere, Six Sigma design techniques are necessary to design quality into products. Six-sigma quality describes a product development and manufacturing process of highly robust quality. Achieving six-sigma quality ensures both dependable product quality and production efficiency. The book title Engineering Robust Products with Six Sigma denotes the use of a disciplined Six Sigma process in conjunction with a robust product design. The appropriate application of robust engineering principles with Six Sigma process will enable product development programs to quickly deliver high-quality, low-cost products that fully meet the customer's needs. Product value attracts customers, quality brings in respect, and innovation distinguishes your product from the competition. Engineering robust products with Six Sigma bridges the gap between Research & Development, invention and innovation, and product/process development. It enables engineers to develop products and processes which perform consistently as intended under a wide range of user's conditions throughout their life cycle. It also allows engineers to develop or change product formulas and process settings to achieve desired performance at the lowest cost and in the shortest time. A few reviewers of the book work for the National Aeronautics and Space Administration (NASA). This reminded me of the fact: "All the Astronauts who landed on the Moon were engineers " and we are following their footprints to engineering robust products for the humankind.
-- John X. Wang