Communication Book, The: How to say it, mean it, and make it matter

Description

The full text downloaded to your computer

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• search for key concepts, words and phrases
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Time limit

The eBooks products do not have an expiry date. You will continue to access your digital ebook products whilst you have your Bookshelf installed.

The Communication Book is your straightforward, practical and expert guide to the secrets of great communication for all the important scenarios you face in business today.

With Emma Ledden’s expert help, quick tips and proven three-step visual approach, you’ll learn how to: 

• Plan and prepare – focus on what you want to say and how you’re going to say it.
• Know yourself – understand what you want, how to get there and how to know when you’ve succeeded.
• Know your listener – understand what they want, what they’re thinking and how they will feel about what you’ve got to say.
• Keep in control – learn the secrets to staying on track, feeling confident and managing your reactions.

Learn to communicate like a pro so you can instantly connect, engage, influence and get the results you want.

Sample Content

Table of Contents

• Section 1 Communicating to build relationships 
• Communicating one to one 
• Communicating to give feedback 
• Communicating without words 
• Section 2    Communicating to build your career
• Communicating your personal brand 
• Communicating to network 
• Communicating to get that job 
• The approach: The three steps in action 
• Section 3 Communicating to groups 
• Communicating to facilitate 
• Communicating on media 
• One day at a time: Keep improving your communication 
• Index

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