Home > Store

CISA Exam Cram: Certified Information Systems Auditor

Register your product to gain access to bonus material or receive a coupon.

CISA Exam Cram: Certified Information Systems Auditor


  • Sorry, this book is no longer in print.
Not for Sale


  • Copyright 2005
  • Dimensions: 6" x 9"
  • Pages: 456
  • Edition: 1st
  • Book
  • ISBN-10: 0-7897-3272-6
  • ISBN-13: 978-0-7897-3272-9

Want an affordable yet innovative approach to studying for the Certified Information Systems Auditor (CISA) 2005 exam? CISA 2005 Exam Cram 2 is your solution. You will have the essential material for passing the CISA 2005 exam right at your fingertips. All exam objectives are covered and you'll find practice exams, exam alerts, notes, tips and cautions to help guide you through your exam preparation. A CD also provides you with a video introduction to the exam and complete explanations of answers to the practice questions from Certified Tech Trainers (CTT). As a special bonus, you will receive $75 in discounts on CTT products and services. For your smartest, most efficient way to get certified, choose CISA 2005 Exam Cram 2.

Sample Content

Online Sample Chapters

CISA Exam Cram: Technical Infrastructure and Operational Practices and Infrastructure

Technical Infrastructure and Operational Practices and Infrastructure

Table of Contents



1. The Information Systems (IS) Audit Process.

    Conducting IS Audits in Accordance with Generally Accepted IS Audit Standards and Guidelines.

    ISACA IS Auditing Standards and Guidelines and Code of Professional Ethics.

      Auditing Standards Explained.

      The ISACA Code of Professional Ethics.

    Ensuring That the Organization’s Information Technology and Business Systems are Adequately Controlled, Monitored, and Assessed.

      ISACA’s CobiT Framework.

      Control Self-Assessment.

    Risk-Based IS Audit Strategy and Objectives.

    Aligning Controls with the Organization’s Business Objectives.

      Steering Committee.

      Strategic Planning.

      Organizational Structure.

      IT Department Head.

      Security Department.

      Quality Assurance.


      Data Management.

      Technical Support.


    Segregation of Duties.

    IS Auditing Practices and Techniques.

    Audit Planning and Management Techniques.

    Information Systems Audits.


      Findings and Recommendations.

      SAS 70.

      SAS 94.

      Attribute Sampling.

      Variable Sampling.

      Substantive Tests.

      Compliance Tests.

    Audit Conclusions.

      Obtaining Evidence.

      Organization’s Use of System Platforms, IT Infrastructure, and Applications.

      Techniques to Gather Information and Preserve Evidence.

    Control Objectives and Controls Related to IS (Such as Preventative and Detective).

    Reviewing the Audit.

    Communicating Audit Results.

    Facilitating Risk Management and Control Practices.

      IS, Business, and Audit Risk (Such as Threats and Impacts).

    Risk-Analysis Methods, Principles, and Criteria.

    Communication Techniques.

    Personnel-Management Techniques.

    Practice Questions.

2. Management, Planning, and Organization of IS.

    Strategy, Policies, Standards, and Procedures.

      Strategic Planning.

      IS Steering Committee.

    The Components of IS Strategies, Policies, Standards, and Procedures.

      Policy Development.

      IT Policy.


    Evaluating IS Management Practices to Ensure Compliance with IS Policies, Standards, and Procedures.

    Evaluating the Process for Strategy Development, Deployment, and Maintenance.

    Principles of IS Organizational Structure and Design.

      Evaluating IS Organization and Structure.

      Evaluating Use of Third-Party Services.

    Examining IS Management and Practices.

      IS Project-Management Strategies and Policies.

    IT Governance, Risk Management, and Control Frameworks.

    IS Problem- and Change-Management Strategies and Policies.

    IS Quality-Management Strategies and Policies.

    IS Information Security Management Strategies and Policies.

    IS Business Continuity Management Strategies and Policies.

    Contracting Strategies, Processes, and Contract-Management Practices.

      Employee Contracts.

      Confidentiality Agreement.

      Trade Secret Agreements.

      Discovery Agreements.

      Noncompete Agreements.

    Roles and Responsibilities of IS Functions (Including Segregation of Duties).

    Practices Related to the Management of Technical and Operational Infrastructure.

      Problem Management/Resource Management Procedures.

      Help Desk.


      Service-Level Agreements.

      Key Performance Indicators and Performance-Measurement Techniques.

    Exam Prep Questions.

3. Technical Infrastructure and Operational Practices and Infrastructure.

    IT Organizational Structure.

    Evaluating Hardware Acquisition, Installation, and Maintenance.

      Risks and Controls Relating to Hardware Platforms.

      Change Control and Configuration Management Principles for Hardware.

    Evaluating Systems Software Development, Acquisition, Implementation, and Maintenance.

      Understanding Systems Software and Utilities Functionality.

      Risks and Controls Related to System Software and Utilities.

      Change Control and Configuration Management Principles for System Software.

    Evaluating Network Infrastructure Acquisition, Installation, and Maintenance.

      Understanding Network Components Functionality.

      Networking Concepts and Devices.

    The TCP/IP Protocol Suite.


      Packet-Filtering Firewalls.

      Stateful Packet-Inspection Firewalls.

      Proxy Firewalls.



    Internet, Intranet, and Extranet.

      Risks and Controls Related to Network Infrastructure.

    Evaluating IS Operational Practices.

      Risks and Controls Related to IS Operational Practices.

    Evaluating the Use of System Performance and Monitoring Processes, Tools, and Techniques.

    Exam Prep Questions.

4. Protection of Information Assets.

    Understanding and Evaluating Controls Design, Implementation, and Monitoring.

    Logical Access Controls.

      Techniques for Identification and Authentication.

    Network Infrastructure Security.

      Encryption Techniques.

      Digital Signature Techniques.

      Network and Internet Security.

      Security Software.

      Voice Communications Security.

    Environmental Protection Practices and Devices.

    Physical Access.

      Physical Security Practices.

    Intrusion Methods and Techniques.

      Passive and Active Attacks.


    Security Testing and Assessment Tools.

    Sources of Information on Information Security.

    Security Monitoring, Detection, and Escalation Processes and Techniques.

    The Processes of Design, Implementation, and Monitoring of Security.

      Review Written Policies, Procedures, and Standards.

      Logical Access Security Policy.

      Formal Security Awareness and Training.

      Data Ownership.

      Security Administrators.

      Access Standards.

      Auditing Logical Access.

    Exam Prep Questions.

5. Disaster Recovery and Business Continuity.

    Understanding and Evaluating Process Development.

    Crisis Management and Business Impact Analysis Techniques.

    Disaster Recovery and Business Continuity Planning and Processes.

      Hot Sites.

      Warm Sites.

      Cold Site.

      Duplicate Processing Facilities.

      Reciprocal Agreements.

    Backup and Storage Methods and Practices.

      Backup Definitions.

      Tape Storage.

      Storage Area Networks and Electronic Vaulting.

    Disaster Recovery and Business Continuity Testing Approaches and Methods.

      Paper Test.

      Walk-Through Testing.

      Preparedness Test (Full Test).

      Full Operational Test.

    Understanding and Evaluating Business Continuity Planning, Documentation, Processes, and Maintenance 

      Evaluating the Organization’s Capability to Ensure Business Continuity in the Event of a Business Disruption.

      Evaluating Backup and Recovery Provisions in the Event of a Short-Term Disruption.

      Evaluating the Capability to Continue Information System Processing in the Event That the Primary Information-Processing Facilities Are Not Available.

    Insurance in Relation to Business Continuity and Disaster Recovery.

      Property Insurance.

      Liability Insurance.

    Human Resource Issues (Evacuation Planning, Response Teams).

    Exam Prep Questions

6. Business Application System Development, Acquisition, Implementation, and Maintenance.

    Evaluating Application Systems Development and Implementation.

    System-Development Methodologies and Tools.



      The Phases of the SDLC.

    Project-Management Principles, Methods, and Practices.

    Application-Maintenance Principles.

      Post-Implementation Review Techniques.

    Evaluating Application Systems Acquisition and Implementation.

      Application-Implementation Practices.

      Application System-Acquisition Processes.

      Application Change Control and Emergency Change-Management Procedures.

    Evaluating Application Systems.

      Application Architecture.

      Software Quality-Assurance Methods.

      Testing Principles, Methods, and Practices.

    Exam Prep Questions.

7. Business Process Evaluation and Risk Management.

    Evaluating IS Efficiency and Effectiveness of Information Systems in Supporting Business Processes.

      Methods and Approaches for Designing and Improving Business Procedures.

      Business Performance Indicators.

    Evaluating the Design and Implementation of Programmed and Manual Controls.

      Business Process Controls.

    Evaluating Business Process Change Projects.

    Evaluating the Implementation of Risk Management and Governance.

    Exam Prep Questions.

8. Practice Exam 1.

9. Answer Key 1.

10. Practice Exam 2.

11. Answer Key 2.

Appendix A: CD Contents and Installation Instructions.

    Multiple Test Modes.

      Wrong Answer Feedback.

      Retake a Previous Exam from Your Exam History.

      Configure Your Own Custom Exam.

      Start Your Exam from a Predefined Set of Questions.

      Custom Exam Mode.

    Question Types.

    Random Questions and Order of Answers.

    Detailed Explanations of Correct and Incorrect Answers.

    Attention to Exam Objectives.

    Installing the CD.

    Technical Support.

CISA Glossary.




Get Adobe Acrobat ReaderNote: You will need the Free Adobe Acrobat Reader to view the file(s) for the book. If you do not already have Acrobat installed on your machine, click the "Get Acrobat Reader" button to download and install.

Click on the links below to display the PDF file in a new window. Right-click on the link and select Save As if you want to download it to your hard drive.

0789732726errata.pdf (47 KB)

Submit Errata

More Information

InformIT Promotional Mailings & Special Offers

I would like to receive exclusive offers and hear about products from InformIT and its family of brands. I can unsubscribe at any time.


Pearson Education, Inc., 221 River Street, Hoboken, New Jersey 07030, (Pearson) presents this site to provide information about products and services that can be purchased through this site.

This privacy notice provides an overview of our commitment to privacy and describes how we collect, protect, use and share personal information collected through this site. Please note that other Pearson websites and online products and services have their own separate privacy policies.

Collection and Use of Information

To conduct business and deliver products and services, Pearson collects and uses personal information in several ways in connection with this site, including:

Questions and Inquiries

For inquiries and questions, we collect the inquiry or question, together with name, contact details (email address, phone number and mailing address) and any other additional information voluntarily submitted to us through a Contact Us form or an email. We use this information to address the inquiry and respond to the question.

Online Store

For orders and purchases placed through our online store on this site, we collect order details, name, institution name and address (if applicable), email address, phone number, shipping and billing addresses, credit/debit card information, shipping options and any instructions. We use this information to complete transactions, fulfill orders, communicate with individuals placing orders or visiting the online store, and for related purposes.


Pearson may offer opportunities to provide feedback or participate in surveys, including surveys evaluating Pearson products, services or sites. Participation is voluntary. Pearson collects information requested in the survey questions and uses the information to evaluate, support, maintain and improve products, services or sites, develop new products and services, conduct educational research and for other purposes specified in the survey.

Contests and Drawings

Occasionally, we may sponsor a contest or drawing. Participation is optional. Pearson collects name, contact information and other information specified on the entry form for the contest or drawing to conduct the contest or drawing. Pearson may collect additional personal information from the winners of a contest or drawing in order to award the prize and for tax reporting purposes, as required by law.


If you have elected to receive email newsletters or promotional mailings and special offers but want to unsubscribe, simply email information@informit.com.

Service Announcements

On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account information. However, these communications are not promotional in nature.

Customer Service

We communicate with users on a regular basis to provide requested services and in regard to issues relating to their account we reply via email or phone in accordance with the users' wishes when a user submits their information through our Contact Us form.

Other Collection and Use of Information

Application and System Logs

Pearson automatically collects log data to help ensure the delivery, availability and security of this site. Log data may include technical information about how a user or visitor connected to this site, such as browser type, type of computer/device, operating system, internet service provider and IP address. We use this information for support purposes and to monitor the health of the site, identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents and appropriately scale computing resources.

Web Analytics

Pearson may use third party web trend analytical services, including Google Analytics, to collect visitor information, such as IP addresses, browser types, referring pages, pages visited and time spent on a particular site. While these analytical services collect and report information on an anonymous basis, they may use cookies to gather web trend information. The information gathered may enable Pearson (but not the third party web trend services) to link information with application and system log data. Pearson uses this information for system administration and to identify problems, improve service, detect unauthorized access and fraudulent activity, prevent and respond to security incidents, appropriately scale computing resources and otherwise support and deliver this site and its services.

Cookies and Related Technologies

This site uses cookies and similar technologies to personalize content, measure traffic patterns, control security, track use and access of information on this site, and provide interest-based messages and advertising. Users can manage and block the use of cookies through their browser. Disabling or blocking certain cookies may limit the functionality of this site.

Do Not Track

This site currently does not respond to Do Not Track signals.


Pearson uses appropriate physical, administrative and technical security measures to protect personal information from unauthorized access, use and disclosure.


This site is not directed to children under the age of 13.


Pearson may send or direct marketing communications to users, provided that

  • Pearson will not use personal information collected or processed as a K-12 school service provider for the purpose of directed or targeted advertising.
  • Such marketing is consistent with applicable law and Pearson's legal obligations.
  • Pearson will not knowingly direct or send marketing communications to an individual who has expressed a preference not to receive marketing.
  • Where required by applicable law, express or implied consent to marketing exists and has not been withdrawn.

Pearson may provide personal information to a third party service provider on a restricted basis to provide marketing solely on behalf of Pearson or an affiliate or customer for whom Pearson is a service provider. Marketing preferences may be changed at any time.

Correcting/Updating Personal Information

If a user's personally identifiable information changes (such as your postal address or email address), we provide a way to correct or update that user's personal data provided to us. This can be done on the Account page. If a user no longer desires our service and desires to delete his or her account, please contact us at customer-service@informit.com and we will process the deletion of a user's account.


Users can always make an informed choice as to whether they should proceed with certain services offered by InformIT. If you choose to remove yourself from our mailing list(s) simply visit the following page and uncheck any communication you no longer want to receive: www.informit.com/u.aspx.

Sale of Personal Information

Pearson does not rent or sell personal information in exchange for any payment of money.

While Pearson does not sell personal information, as defined in Nevada law, Nevada residents may email a request for no sale of their personal information to NevadaDesignatedRequest@pearson.com.

Supplemental Privacy Statement for California Residents

California residents should read our Supplemental privacy statement for California residents in conjunction with this Privacy Notice. The Supplemental privacy statement for California residents explains Pearson's commitment to comply with California law and applies to personal information of California residents collected in connection with this site and the Services.

Sharing and Disclosure

Pearson may disclose personal information, as follows:

  • As required by law.
  • With the consent of the individual (or their parent, if the individual is a minor)
  • In response to a subpoena, court order or legal process, to the extent permitted or required by law
  • To protect the security and safety of individuals, data, assets and systems, consistent with applicable law
  • In connection the sale, joint venture or other transfer of some or all of its company or assets, subject to the provisions of this Privacy Notice
  • To investigate or address actual or suspected fraud or other illegal activities
  • To exercise its legal rights, including enforcement of the Terms of Use for this site or another contract
  • To affiliated Pearson companies and other companies and organizations who perform work for Pearson and are obligated to protect the privacy of personal information consistent with this Privacy Notice
  • To a school, organization, company or government agency, where Pearson collects or processes the personal information in a school setting or on behalf of such organization, company or government agency.


This web site contains links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects Personal Information. This privacy statement applies solely to information collected by this web site.

Requests and Contact

Please contact us about this Privacy Notice or if you have any requests or questions relating to the privacy of your personal information.

Changes to this Privacy Notice

We may revise this Privacy Notice through an updated posting. We will identify the effective date of the revision in the posting. Often, updates are made to provide greater clarity or to comply with changes in regulatory requirements. If the updates involve material changes to the collection, protection, use or disclosure of Personal Information, Pearson will provide notice of the change through a conspicuous notice on this site or other appropriate way. Continued use of the site after the effective date of a posted revision evidences acceptance. Please contact us if you have questions or concerns about the Privacy Notice or any objection to any revisions.

Last Update: November 17, 2020